AE CC 2015.3 crashes when loading
I get the following error report when loading AE CC 2015.3. This error occurs if run as Admin or not.
Signature of the problem:
Problem event name: APPCRASH
Application name: AfterFX.exe
Application version: 13.8.0.144
Application timestamp: 57512541
Fault Module name: cilkrts20.dll
Fault Module Version: 2.0.4184.0
Timestamp of Module error: 53684797
Exception code: c0000005
Exception offset: 000000000000c6f7
OS version: 6.1.7601.2.1.0.768.3
Locale ID: 1033
Information additional 1:1277
More information 2: 127757f4d1f3dfd83ff64ad60a507e54
Additional information 3: b28c
Additional information 4: b28c60d059a0b38ead93c9d9c8477cd5
I ran the repair for Microsoft redistributable 2015 (both x 86 & x 64), but that does not alleviate the problem. I could solve the problem by deleting files of preferences that have been imported from the previous version of the AE. This forced AE to use default preferences, and I managed to load the program. I was then able to restore all preferences exactly as they were for the 2015.2 version and still had no problem. Not sure why the automatic import of these settings could cause a problem.
I noticed that after updating the driver Nvidia to the last version that I was no longer able to set enable GPU tested for CUDA acceleration in the Previews of the AE preferences page. A message indicates that the card was not recognized. I had to go back to a previous version of the Nvidia driver in order to use the GPU again.
Tags: After Effects
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