After the effect CC 2015 - KERNEL_SECURITY_CHECK_FAILURE (memory dump)
Hello
As is obvious, I had a problem after installation of AE and it gives me a blue screen with a message above (KERNEL_SECURITY_CHECK_FAILURE). It seems that there is a failure of memory between AE and another software or driver. So I analyzed Memory.DMP file with WinDbg and gave me a result below.
As you can see, I discovered, file dxgkrnl.sys with AEGPUSniffer.e process of do a memory crash. I have to say befor installation AE I uninstalled drivers for my graphics card (Geforce and Intell) and installed a pilot seller directly but AE has a problem with DirectX. (my edition of DirectX is 12)
Here is the Configuration of my system:
Laptop: HP with a UEFI Firmware (start secure power off)
Windows 10 edition 10586
RAM: 16 GB
Graphics cards: Intel internal (1 GB) and dedicated Geforce GTX (4 GB)
CPU: 2.3 GH core i7 (quad core and 8 logical processors)
HARD DRIVE: 1 TB
All drivers up to date
Well, any help will be appreciated. If there is no any way to make it correct, can I do it just with a new edition of EI or will be the same?
Debug version of Microsoft Windows (R) 10.0.10586.567 X 86
Copyright (c) Microsoft Corporation. All rights reserved.
Loading dump file [C:\Users\Babak\Desktop\MEMORY. DMP]
The Bitmap core dump file: the kernel address space is available, the user address space will be may not be not available.
Symbol search path is: srv *.
Executable search path is:
Windows Kernel Version 10586 MP (8 procs) free x 64 10
Product: WinNt, suite: TerminalServer SingleUserTS
By: 10586.17.amd64fre.th2_release.151121 - 2308
Computer name:
Core = 0xfffff802 '6fa00000 PsLoadedModuleList = 0xfffff802' 6fcdec70
The debugging session: killed Dec 29 01:11:09.512 2015 (UTC + 08:00)
System Uptime: 0 days 0:00:54.331
Loading the kernel symbols
........................................................... Page 105d4a not present in the dump file. Type ".hh dbgerr004" for more details
....
................................................................
.................................................
Loading user symbols
PEB is paginated on (Peb.Ldr = 00000000' 002e2018). Type ".hh dbgerr001" for more details
Loading unloaded module list
.........
*******************************************************************************
* *
* Bugcheck analysis *.
* *
*******************************************************************************
Use! analyze - v to obtain detailed debugging information.
Error checking 139, {3, ffffd00024267490, ffffd000242673e8, 0}
Page 11b 860 not present in the dump file. Type ".hh dbgerr004" for more details
Page 110e88 not present in the dump file. Type ".hh dbgerr004" for more details
110515 page not present in the dump file. Type ".hh dbgerr004" for more details
Page 1280 not present in the dump file. Type ".hh dbgerr004" for more details
Page 1280 not present in the dump file. Type ".hh dbgerr004" for more details
Page 1280 not present in the dump file. Type ".hh dbgerr004" for more details
Probably caused by: dxgkrnl.sys (dxgkrnl! DXGDEVICE::DestroyAllDeviceState + 1cb)
Follow-up: MachineOwner
---------
7: kd >! analyze - v
*******************************************************************************
* *
* Bugcheck analysis *.
* *
*******************************************************************************
KERNEL_SECURITY_CHECK_FAILURE (139)
A core component has damaged a critical data structure. Corruption
could potentially allow a malicious user to take control of this machine.
Arguments:
Arg1: 0000000000000003, a LIST_ENTRY has been corrupted (i.e. double deletion).
Arg2: ffffd00024267490, the address of the frame of trap for the exception that caused the error checking
Arg3: ffffd000242673e8, address of the exception record for the exception that caused the error checking
Arg4: 0000000000000000, reserved
Debugging information:
------------------
110515 page not present in the dump file. Type ".hh dbgerr004" for more details
Page 1280 not present in the dump file. Type ".hh dbgerr004" for more details
Page 1280 not present in the dump file. Type ".hh dbgerr004" for more details
Page 1280 not present in the dump file. Type ".hh dbgerr004" for more details
DUMP_CLASS: 1
DUMP_QUALIFIER: 401
BUILD_VERSION_STRING: 10586.17.amd64fre.th2_release.151121 - 2308
SYSTEM_MANUFACTURER: Hewlett-Packard
SYSTEM_PRODUCT_NAME: HP ENVY 15 Notebook PC
SYSTEM_SKU: K8U61PA #UUF
SYSTEM_VERSION: 097F120000405F10000310100
BIOS_VENDOR: Insyde
BIOS_VERSION: F.22
BIOS_DATE: 25/11/2014
BASEBOARD_MANUFACTURER: Hewlett-Packard
BASEBOARD_PRODUCT: A 22-0
BASEBOARD_VERSION: KBC Version 83.12
DUMP_TYPE: 1
BUGCHECK_P1: 3
BUGCHECK_P2: ffffd00024267490
BUGCHECK_P3: ffffd000242673e8
BUGCHECK_P4: 0
TRAP_FRAME: ffffd00024267490-(.trap 0xffffd00024267490)
NOTE: The frame trap does contain not all registers.
Some registry values can be set to zero or incorrect.
Rax = ffffe0017d079730 rbx = 0000000000000000 rcx = 0000000000000003
RDX = ffffe0017d045890 rsi = 0000000000000000 rdi = 0000000000000000
RIP = fffff8026fb59d82 rsp = ffffd00024267620 rbp = ffffd00024267729
R8 = ffffc001f8dfe3f0 r9 = 0000000000000003 r10 = 7fffc001f8dfe3f0
R11 = 7ffffffffffffffc r12 = 0000000000000000 r13 = 0000000000000000
R14 = 0000000000000000 r15 = 0000000000000000
iopl = 0 nv up ei pl nz na po cy
NT! : FNODOBFM: 'string' + 0x8c82:
fffff802'6fb59d82 cd29 int h 29
Reset the default scope
EXCEPTION_RECORD: ffffd000242673e8-(.exr 0xffffd000242673e8)
ExceptionAddress: fffff8026fb59d82 (nt! FNODOBFM: 'string' + 0x0000000000008c82)
ExceptionCode: c0000409 (security check failure or stack of saturation of buffer)
ExceptionFlags: 00000001
NumberParameters: 1
Parameter [0]: 0000000000000003
Sub-code: 0 x 3 FAST_FAIL_CORRUPT_LIST_ENTRY
CPU_COUNT: 8
CPU_MHZ: 8f7
CPU_VENDOR: GenuineIntel
CPU_FAMILY: 6
CPU_MODEL: 3 c
CPU_STEPPING: 3
CPU_MICROCODE: 6, 3 c, 3, 0 (F, M, S, R) GIS: 1st ' 00000000 (cache) 1 ' 00000000 (init)
DEFAULT_BUCKET_ID: LIST_ENTRY_CORRUPT
BUGCHECK_STR: 0 X 139
Nom_processus: AEGPUSniffer.e
CURRENT_IRQL: 2
Error_code: (NTSTATUS) 0xc0000409 - the system detected an in this application the stack-based buffer overflow. This overrun could could allow a malicious user to take control of this application.
EXCEPTION_CODE: (NTSTATUS) 0xc0000409 - the system detected an in this application the stack-based buffer overflow. This overrun could could allow a malicious user to take control of this application.
EXCEPTION_CODE_STR: c0000409
EXCEPTION_PARAMETER1: 0000000000000003
ANALYSIS_SESSION_HOST: HP-ENVY15
ANALYSIS_SESSION_TIME: 29/12/2015 17:10:58.0743
ANALYSIS_VERSION: 10.0.10586.567 x86fre
LAST_CONTROL_TRANSFER: from fffff8026fb4d2e9 to fffff8026fb42760
STACK_TEXT:
' ffffd000 ' 24267168 fffff802' 6fb4d2e9: 00000000'00000139 00000000'00000003 ffffd000 ' 24267490 ffffd000 ' 242673e8: nt! KeBugCheckEx
' ffffd000 ' 24267170 fffff802' 6fb4d610: 00000000 ' fffff802 00000000 ' 6fa3272f 00000000'00000000 00000000'00000000: nt! KiBugCheckDispatch + 0 x 69
ffffd000 '242672b 0 fffff802' 6fb4c7f3: ffffe001 '7b2bf010 ffffe001' 7b2bf010 00000000 00000000' ffffe001 7 d 168270: nt! KiFastFailDispatch + 0xd0
ffffd000 ' 24267490 fffff802' 6fb59d82: ffffc001 'f8dfe330 ffffc001' f8dfe3f0 00000000'00000000 00000000'00000000: nt! KiRaiseSecurityCheckFailure + 0xf3
' ffffd000 ' 24267620 fffff801' 4871147 b: ffffc001 ' ffffc001 00000000 'f7a6e010 ffffc001' f7a6e100 ffffc001 ' f7a6e100: nt! : FNODOBFM: 'string' + 0x8c82
ffffd000 ' 24267650 fffff801' 48710653: ffffc001'f7a6e010 00000000'00000000 00000000' 0000000b 00000000 00000000': dxgkrnl! DXGDEVICE::DestroyAllDeviceState + 0x1cb
ffffd000 ' 24267690 fffff801' 486f3717: ffffc001 ' f7a6e010 ffffc001 'f8dfe330 ffffc001' f8dfe330 ffffe001 ' 7cf74080: dxgkrnl! ADAPTER_RENDER::DestroyDevice + 0xa7
"' ffffd000 ' 242676 c 0 fffff801 ' 486f00b4: 00000000 ' 00000100 ffffc001 'f8dfe330 ffffc001' f8dfe330 fffff960 ' c5492d90: dxgkrnl! DXGPROCESS: destroy + 0x2bf
ffffd000 ' 24267790 fffff960' c53b6c9c: 00000000' 00001cb0 fffff901'407 a 3730 00000000 '00000007 00000000' 00000000: dxgkrnl! DxgkProcessCallout + 0 x 64
ffffd000 '242677f0 fffff960' c5035cb9: fffff901'407 has 3730 fffff901 '407-3730 ffffe001' 7b72c080 00000000 00000001': win32kbase! GdiProcessCallout + 0x8c
ffffd000 ' 24267870 fffff960' c53d08cb: ffffd000'24267 has 48 ffffd000 242679 c 0 00000000'00000000 00000000'00000007: win32kfull! W32pProcessCallout + 0xd9
' ffffd000 '242678-0 fffff802' 6fdfc262: ffffd000 ' 242679 c 0 ffffe001 ' 7b3e42b0 00000000'00000000 00000000'00000000: win32kbase! W32CalloutDispatch + 0x6b
ffffd000 ' 24267910 fffff802' 6fe06ddf: ffffe001 '7b3e42b0 00000000'00000000 00000000'00000000 ffffe001' 7b72c080: nt! PsInvokeWin32Callout + 0x42
' ffffd000 ' 24267950 fffff802' 6fe812f2: ffffe001 ' 00000007 ffffe001 '7cf74080 ffffe001' 7cf74080 ffffe001 ' 7b72c080: nt! PspExitThread + 0x49b
ffffd000 '24267-90 fffff802' 6fb4cfa3: ffffe001 ' 7cf74080 ffffe001 '7b72c080 ffffd000' 24267b 80 ffffd000 ' 24267b 80: nt! NtTerminateProcess + 0xde
ffffd000'24267 b 00 00007ff8'14085364: 00000000'00000000 00000000'00000000 00000000'00000000 00000000'00000000: nt! KiSystemServiceCopyEnd + 0x13
00000000' 0014fd98 00000000'00000000: 00000000'00000000 00000000'00000000 00000000'00000000 00000000'00000000: 0x00007ff8'14085364
STACK_COMMAND: kb
THREAD_SHA1_HASH_MOD_FUNC: a0a5514a4d87706527c6f92c37842ea8c43b81ac
THREAD_SHA1_HASH_MOD_FUNC_OFFSET: 11718e5c925d2d833f63315284a04f89616e7880
THREAD_SHA1_HASH_MOD: c9f3f8c71ac99eb021b386cc891dde1c61018273
FOLLOWUP_IP:
dxgkrnl! DXGDEVICE::DestroyAllDeviceState + 1cb
fffff801'4871147 b 488b4b50 mov rcx, qword ptr [rbx + h 50]
FAULT_INSTR_CODE: 504b8b48
SYMBOL_STACK_INDEX: 5
SYMBOL_NAME: dxgkrnl! DXGDEVICE::DestroyAllDeviceState + 1cb
FOLLOWUP_NAME: MachineOwner
MODULE_NAME: dxgkrnl
Nom_image: dxgkrnl.sys
DEBUG_FLR_IMAGE_TIMESTAMP: 5632d 261
BUCKET_ID_FUNC_OFFSET: 1cb
FAILURE_BUCKET_ID: 0x139_3_dxgkrnl! DXGDEVICE::DestroyAllDeviceState
BUCKET_ID: 0x139_3_dxgkrnl! DXGDEVICE::DestroyAllDeviceState
PRIMARY_PROBLEM_CLASS: 0x139_3_dxgkrnl! DXGDEVICE::DestroyAllDeviceState
TARGET_TIME: 2015-12 - 28 T 17: 11:09.000Z
OSBUILD: 10586
OSSERVICEPACK: 0
SERVICEPACK_NUMBER: 0
OS_REVISION: 0
SUITE_MASK: 272
PRODUCT_TYPE: 1
OSPLATFORM_TYPE: x 64
OSNAME: Windows 10
OSEDITION: Windows 10 WinNt TerminalServer SingleUserTS
OS_LOCALE:
USER_LCID: 0
OSBUILD_TIMESTAMP: 2015-11-22 17:24:24
BUILDDATESTAMP_STR: 151121-2308
BUILDLAB_STR: th2_release
BUILDOSVER_STR: 10.0.10586.17.amd64fre.th2_release.151121 - 2308
ANALYSIS_SESSION_ELAPSED_TIME: 25 c 0
ANALYSIS_SOURCE: KM
FAILURE_ID_HASH_STRING: km:0x139_3_dxgkrnl! dxgdevice::destroyalldevicestate
FAILURE_ID_HASH: {070f1ec5-2412-7644-8cb9-60ac33a7233f}
Follow-up: MachineOwner
---------
I thought about it! After rolling back to the previous edition of Geforce driver the problem disappeared
Tags: After Effects
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