After the upgrade to the latest version of Windows Live Messenger, I am unable to video chat with one of my contacts.

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  Hello Wolfgp,

  Thank you for using the Microsoft answers Forum.

  The question you have posted is related to MSN Messenger and would be better suited to the community of MSN Messenger. Please visit the link below to find a community that will provide the support you want.

  http://help.live.com/help.aspx?mkt=en-us&project=WL_Messengerv9&QueryType=keyword&query=nogol

  I hope this helps.

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  Engineer Microsoft Support answers visit our Microsoft answers feedback Forum and let us know what you think.

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  Hello

  Method 1.
  Here's how you can solve this problem:

  a. download the latest version of Windows Live Messenger available onhttp://explore.live.com/windows-live-Messenger-XP

  b. update of Windows XP through Windows Update.

  c. go to "C:\Program Files\Windows Live" and remove the 'Messenger' folder (Note: replace 'C' with your root drive letter)

  d. go to "C:\programdata" (Note: replace 'C' with your root drive letter) and remove Windows Live install and WLInstaller, if you have a

  e. restart the PC.

  f. run the installation program that you downloaded.

  Method 2.
  If the problem persists I recommend you ask your question on the dedicated Windows Live forums.

  Here is the link to the Windows Live Messenger category.
  http://windowslivehelp.com/forums.aspx?ProductID=2

  I hope this helps.

  Thank you, and in what concerns:
  Shekhar S - Microsoft technical support.

  Visit our Microsoft answers feedback Forum and let us know what you think.
  If this post can help solve your problem, please click the 'Mark as answer' or 'Useful' at the top of this message. Marking a post as answer, or relatively useful, you help others find the answer more quickly.

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  http://answers.Microsoft.com/en-us/windowslive/Forum/Messenger-signin/messengerskype-frequently-asked-questions/cad4b55a-0c3c-4494-9d5d-cc4c96969691

  http://blogs.Skype.com/en/2012/11/skypewlm.html
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