After you activate successfully ask serial number

I have a computer not connected to the internet, so I did an online activation and the computer connected not said successful activation but everytime I run the program it ask for a serial number and try to validate again.

Hello

Please try the steps below: -.

  1. Go to C:\ProgramData\Adobe\, here you need to rename the folder named "SLStore" "SLStore_old" or you can use any name of your choice. (Please note: ProgramData is a hidden folder and you may not be able to see it.) Make sure that hidden files do not appear on your computer, you can follow this link to the same thing: Show hidden - files-Windows help)
  2. Then go to C:\Program Files (x 86) \Common Files\Adobe\SLCache. Delete all the files and folder in this folder. Make sure that you do not remove the SLCache itself.

Then, restart the application and follow on screen instructions to activate the product.

If the problem persists you need to connect to the internet for once & then try to activate the product.

Kind regards

Christian

Tags: Acrobat

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