all in one for windows vista scanner won' work
I have all HP J4680 printer. I had someone on my scanner that messed up somehow and I couldn't get my scanner copier fax at work. I downloaded the HP update still does not work. has made the Diagonistic tool, still does not work, had my computer neighbor guy look at it, we both abandoned. How to bring back my Scanner. My printer works fine, but I failed fax message scanner copier. My computer is telling me that my scanner is set up and working, but it doesn't. any help would be appreciated. I am running Windows vista.
Hello
Please perform the below mentioned steps that should solve the problem.
1. While the printer turned on, unplug the power cord from the back of the printer.
2. wait for 60 seconds, then
3. plug the power cord of the printer directly to a wall outlet (by col the power surge / power strip), then to the printer.
4. now try to make a copy. It should work.
If issue you still exists, please call the HP Technical Support for assistance.
If you are in US , toll free # is 1-800-474-6836.
If you are not in US , then log on to www.hp.com , bottom left it is an icon of the world map, click it, then select the region that you belong to, which would then provide the support options for you for this region.
Kind regards
Jabzi
Give Kudos to say 'Thank you' by clicking on the White Star under my name.
Click on 'Accept as Solution' if it has solved your problem, while others may find it.
I work for HP
Tags: HP Printers
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