ALL my mail suddenly disappeared - everything! Malware?

A few days ago, I migrated all of my information from my older iMac who used the Snow Leopard operating system to my 'new' (actually bought second hand just before Christmas with guarantee of six months left and reset to factory settings) six months using BONE from Yosemite's old iMac. I think it's a total nightmare!

And the last problem is that ALL my mail disappeared completely. He had been there for a few days already, moved well, apparently and receive the mail with happiness. Then - all parties! Just completely empty for all the mailboxes in the right hand of the screen message box, while the sidebar with the mailbox is still there and the number of unread messages in each box.

Just before this happened that a pop window appeared saying mail wanted my admin password. This very annoying pop up always came up with horrible frequency during a long time ago, constantly asking admin password or password e-mail account until I could collect the mail. It would also be an interrupt constantly, even when I'm not dealing with mail, but do something completely different on the computer.

It seemed to be a terrible problem I thought maybe something to do with BT because BT provide my internet connection and caused all sorts of problems before with their 'technical help' people in India, is a complete joke and behave as malicious Cowboys and never, ever, be able to help with anything at all.

They demanded also that I realize sharing screen is totally unjustified and it may be that they inserted malware that my old mac began to behave badly, in addition to heating and slow down to a standstill. But all BT stuff was quite a long time ago & I was using mail on my old computer so far and even on the computer for a few days.

I just went to the old iMac & this box pop up was there to greet me again. It says mail wants to use the login keychain, enter the Keychain password. I did it, but then noticed there had been no new messages received or sent so why he wanted the password that it has nothing to do with at least he did not use it to check for new messages only to find out it was not everything.

I noticed that, just before all my mail is completely gone on the new mac pop box had the letters "DP" attached a strange place that made me think it was a con & malicious but at the time he had recorded in my brain, I had clicked on it in any case and it was too late.

Another possible clue, it's that I noticed in preferences/e-mail accounts in that each e-mail account info from server in gray instead of the black box it should be & is on the old mac. Clearly, something is very wrong here.

Anyone can shed light on this bizarre situation?

And exactly how can I re - install mail etc?

ziggyzig wrote:

...

Just before this happened that a pop window appeared saying mail wanted my admin password....

That should never happen. Mail requires only the password for an e-mail account.

... have caused all sorts of problems before with their 'technical help' people in India is a complete joke and behave as malicious Cowboys and never, ever, be able to help with anything at all.

They demanded also that I realize sharing screen is totally unjustified and it may be that they inserted malware that my old mac began to behave badly, in addition to heating and slow down to a standstill. ...

Are you sure that you spoke to BT for 100%? Did you research BT and contact them or have you answered a pop-up? It is possible that you have copied something nefarious on old Mac.

Tags: Mac OS & System Software

Similar Questions

  • Preview pane of mail suddenly disappeared

    My preview pane of Mail suddenly disappeared and will not return. I tried all kinds of drag and switch between the 'Classic' provision and normal page and stop/restart implementation.

    None of these work. What has gone wrong?

    In general it is the display of the 3 column?

    If you move your mouse to the right.  It can be a little difficult to grasp the divider of the extreme right but you can drag it to the left and back in view, if you keep slide on the screen.  Almost halfway across I t screen finally in view.

  • Can anyone help please? I think of web page has changed all of a sudden. Everything is listed on the left side of the screen and appears to be in a basic format.

    Can anyone help please? I think of web page has changed all of a sudden. Everything is listed on the left side of the screen and appears to be in a basic format. I run XP and use Firefox 9.0.1.
    Thank you...

    Clear the cache and cookies from sites that cause problems.

    "Clear the Cache":

    • Tools > Options > advanced > network > storage (Cache) offline: 'clear now '.

    'Delete Cookies' sites causing problems:

    • Tools > Options > privacy > Cookies: "show the Cookies".

    Start Firefox in Firefox to solve the issues in Safe Mode to check if one of the extensions or if hardware acceleration is the cause of the problem (switch to the DEFAULT theme: Firefox/tools > Modules > appearance/themes).

  • All the presets suddenly disappeared?

    All the presets, I've had InDesign CS5 has suddenly disappeared. Print presets, the predefined settings document, everything I put in place to begin a new document as paragraph and character styles, swatch colors, etc. The only thing that is still intact is my saved workspace. I'm sure I'll have to put it all once again, but y at - it a way to save ALL these preferences so that I can just restore them if it happens again? And Yes, I have Time Machine turned on and maybe that I did something right, but nothing came back to normal with a restore since last week when I know everything worked very well. Thanks in advance!

    InDesign CS5 V7.0.3 on a Mac

    Dpocment and printer presets are saved in the InDesign Defaults file (it's a real file name, not a location). See replace your preferences for more information on find and save the preferences or look in tools Blatner (plugin) or in-Tools preferences Manager (I think).

  • my records of electronic mail in vista and windows mail suddenly disappeared.

    My e-mail folders have disappeared and a recovered folder appeared and there was nothing in it. Help!

    You can be smarter to follow the last statement and this post in the Forum of programs first because they are the experts. However, if it were any other file that the email file is how we recommend - so I will present for what it is worth.  Frankly, I'd like to repost in the Forum programs just to be on the safe side and because they may not know a simpler way of recovery - but if they are not, you have this to fall back on.

    If you have Vista Business, Vista Ultimate or Vista Enterprise, you can be lucky.  They have so-called saves shadow copies, which are deleted or modified files that can be recovered in case changes/deletions made by mistake.  http://www.Microsoft.com/Windows/Windows-Vista/features/shadow-copy.aspx more information about how to use this feature to: http://blogs.techrepublic.com.com/howdoi/?p=145.

    If you have Vista Basic or Premium of Vista, shadow copies is not available; However, there is an alternative that is free and the shadow copies feature called Shadow Explorer. http://www.howtogeek.com/howto/windows-vista/recover-files-with-shadow-copies-on-any-version-of-windows-vista/.  Although it will not help you this time, it could very well save you in case this happens again.

    In case this does not work (not all files are available through shadow - it occurs periodically), here are some additional free recovery programs that might help:

    http://www.r-TT.com/

    http://www.SnapFiles.com/get/DiskDigger.html

    http://www.SnapFiles.com/get/easusdfr.html

    http://www.SnapFiles.com/get/restoration.html

    http://www.SoftPerfect.com/products/FileRecovery/

    http://www.SnapFiles.com/get/undeleteplus.html

    http://www.Piriform.com/Recuva

    http://www.munsoft.com/EasyDriveDataRecovery/

    http://techpaul.WordPress.com/2008/06/23/how-to-recover-your-lost-files/

    The files are not really deleted until they are crushed (although they are no longer available through conventional methods).  If you decide to try these recovery programs, you should stop using your drive hard immediately in order not to replace the data that you are trying to recover.  He slave on another PC and launch the recovery of this PC.  Even now you have definitely lost some of them if you use the same PC.  If you can not do this (slave on another PC), you run the risk of overwriting the data with every action you do on the PC (but you may still be able to recover some or most or even all files - it's a matter of luck).

    Only you can decide if the data is important enough to take the PC to an expert data recovery to recover files (they will have better programs and hardware to do that none of us do, and I've provided above).  Do NOT go to the Geek Squad or one of these centers of store-, they generally don't know what they are doing - it take for expert data recovery.  It will cost you a little and they generally offer no guarantees.  The decision is yours.

    If the above does not work, then please repost your question in the Forum program: http://social.answers.microsoft.com/Forums/en-US/vistaprograms/threads where people who specialize in programs other than Vista and IE (as Microsoft Mail) will be more than happy to help you with your problem.

    I hope this helps.

    Good luck! Lorien - MCSA/MCSE/network + / A +.

  • How to restore all bookmarks which suddenly disappeared?

    One solution says to use the "restore", but I don't know where to find "restore." Help!

    Menu bar > > Favorites > > show all bookmarks > > import and backup > > restore

  • The police in my e-mail suddenly disappeared so small that I can't read.

    I have an email account with TalkTalk who went well for a few years. I get it through Firefox.
    Yesterday when I went in my mail the police, it was so small that I couldn't read.
    I phoned Talktalk who said that it was a fault with Firefox and this was proved correct when I went to Internet Explorer and the police was normal.
    However, I want to keeop using Firefox.
    Colin

    Please mark this as RESOLVED issue.

  • All of a sudden disappeared from the library of images (with all of my photos). Help!

    I moved a few photos - around the image whole library disappeared.  I am able to take pictures through the bridge, but the photo library does not appear in the list of libraries and are not accessible. What should do? If you ask me how to create a new library of images and subfolders that would help settle.

    See if that helps,

  • I use OUtlook Express for e-mail. Night that suddenly disappeared from the value of a full year of emails - for example from October 2011 to the today October 2012. How can I get back them?

    I have been using Outlook Express 6 for more than 20 years without a single problem so far. Value of a full year of emails has disappeared all of a sudden my box but all e-mail messages seem to be always in place of my sent folder.

    How can I recover these e-mails Inbox?

    Two reasons the most common for what you describe is disruption of the compacting process, (never touch anything until it's finished), or bloated folders. More about that below.
     
    Why OE insists on compacting folders when I close it? :
    http://www.insideoe.com/FAQs/why.htm#compact
     
    Why mail disappears:
    http://www.insideoe.com/problems/bugs.htm#mailgone
     
    Recovery methods:
     
    If you are running XP/SP3, then you should have a backup of your dbx files in the Recycle Bin (or possibly the message store), copied as bak files.
     
    To restore a folder bak on the message store folder, first find the location of the message store.
     
    Tools | Options | Maintenance | Store folder will reveal the location of your Outlook Express files. Note the location and navigate on it in Explorer Windows or, copy and paste in start | Run.
     
    In Windows XP, the .dbx files are by default marked as hidden. To view these files in the Solution Explorer, you must enable Show hidden files and folders under start | Control Panel | Folder options | View.
     
    Close OE and in Windows Explorer, click on the dbx to the file missing or empty file, then drag it to the desktop. It can be deleted later once you have successfully restored the bak file. Minimize the message store.
     
    Open OE and, if the folder is missing, create a folder with the * exact * same name as the bak file you want to restore but without the .bak. For example: If the file is Saved.bak, the new folder should be named saved. Open the new folder, and then close OE. If the folder is there, but just empty, continue to the next step.
     
    First of all, check if there is a bak file already in the message. If there is, and you have removed the dbx file, go ahead and rename it in dbx.
     
    If it is not already in the message, open the trash and do a right-click on the file bak for the folder in question and click on restore. Open the message store up and replace the .bak by .dbx file extension. Close the message store and open OE. Messages must be in the folder.
     
    If messages are restored successfully, you can go ahead and delete the old dbx file that you moved to the desktop.
     
    If you have not then bak copies of your dbx files in the Recycle Bin:
     
    DBXpress run in extract disc Mode is the best chance to recover messages:
    http://www.oehelp.com/DBXpress/default.aspx
     
    And see:

    http://www.oehelp.com/OETips.aspx#4
     
     
     
     
    A general warning to help avoid this in the future:
     
    Do not archive mail in default OE folders. They finally are damaged. Create your own folders defined by the user for mail storage and move your mail to them. Empty the deleted items folder regularly. Keep user created folders under 300 MB, and also empty as is possible to default folders.
     
    Disable analysis in your e-mail anti-virus program. It is a redundant layer of protection that devours the CPUs, slows down sending and receiving and causes a multitude of problems such as time-outs, account setting changes and has even been responsible for the loss of messages. Your up-to-date A / V program will continue to protect you sufficiently. For more information, see:
    http://www.oehelp.com/OETips.aspx#3 
     
    And backup often.
     
    Outlook Express Quick Backup (OEQB Freeware)
    http://www.oehelp.com/OEBackup/default.aspx  
  • My ability to thunderbird to receive the mail suddenly stop and it worked before. What can be the reason? Now, I'm not able to receive all e-mails.

    My ability to thunderbird to receive the mail suddenly stop and it worked before. What can be the reason? Now, I'm not able to receive all e-mails.

    This forum is the official place to support Thunderbird. There is no phone support.
    If you think that this helps to explain the problem, you can add a screenshot to your message.
    You are supposed to follow instructions and suggestions that precede.

  • all of a sudden, I have in my 'Power Option Properties' toolbar, I can't get the icon to close & disappear

    I didn't double click on it, since ive never seen b/4, so I can't see what it is.

    what I don't know is why she appeared to top all of a sudden & how do I get it

    off my toolbar.

    Did you go to view, toolbars and not this toolbar?

    Have you gone to tools, manage add-ons and disabled this add-on?

    Please answer a few questions - what is the brand and model of the pc, current antivirus, operating system and service pack?

    Also to ensure that your system is free from infections:

    Download, install, update and scan with these full free malware detection programs:

    Malwarebytes (MMFA): http://malwarebytes.org/

    SUPERAntiSpyware: (SAS): http://www.superantispyware.com/

    http://www.Microsoft.com/security/scanner/en-us/default.aspx Security Scanner   

    Please answer back with results and responses.

  • Blank e-mail in OEX, all of a sudden? I also get: error 25 - 0X800CCC7D

    Yesterday, all of a sudden the emails (received, sent, stored, drafts, all the) show a blank page, I can see only the title-to-from-date-hour-etc. do you know something? I have an AV, installed AVG. I can, however, open attachments. I can't answer, or send e-mails - error # in the title, I can receive, but still a Virgin, I do not see the body of the e-mail message.

    Thank you in advance!

    Stefan

    See also www.oehelp.com/OETips.aspx#3 , you must disable AVG analysis as e-mail that can cause corruption of the message.  Also, make sure that you back up your messages as they can self-destruct - see point 6 on this page.

    Steve

  • Connected to Outlook Express and all my existing e-mails have disappeared

    original title: Outlook Express

    Connected to Outlook Express and all my existing e-mails have disappeared.  Only those today showed.  I tried using the search of .eml files and get no results.  Can anyone help with location on the hard drive the .eml files?  Thank you.

    You won't find files for Outlook Express .eml. They are stored in the format of data in the form of .dbx files.

    ******************************************

    Two reasons the most common for what you describe is disruption of the compacting process, (never touch anything until it's finished), or bloated folders. More about that below.

    Why OE insists on compacting folders when I close it? :
    http://www.insideoe.com/FAQs/why.htm#compact
     
    Why mail disappears:
    http://www.insideoe.com/problems/bugs.htm#mailgone
     
    About file Corruption:
    http://www.Microsoft.com/Windows/IE/community/columns/filecorruption.mspx

    Recovery methods:

    If you use XP/SP2 or SP3, and are fully patched, then you should have a backup of your dbx files in the Recycle Bin (or possibly the message store), copied as bak files.

    To restore a folder bak on the message store folder, first find the location of the message store.

    Tools | Options | Maintenance | Store folder will reveal the location of your Outlook Express files. Note the location and navigate on it in Explorer Windows or, copy and paste in start | Run.

    In Windows XP, the .dbx files are by default marked as hidden. To view these files in the Solution Explorer, you must enable Show hidden files and folders under start | Control Panel | Folder options | View.

    Close OE and in Windows Explorer, click on the dbx to the file missing or empty file, then drag it to the desktop. It can be deleted later once you have successfully restored the bak file. Minimize the message store.

    Open OE and, if the folder is missing, create a folder with the * exact * same name as the bak file you want to restore but without the .bak. For example: If the file is Saved.bak, the new folder should be named saved. Open the new folder, and then close OE. If the folder is there, but just empty, continue to the next step.

    First of all, check if there is a bak file already in the message. If there is, and you have removed the dbx file, go ahead and rename it in dbx.

    If it is not already in the message, open the trash and do a right-click on the file bak for the folder in question and click on restore. Open the message store up and replace the .bak by .dbx file extension. Close the message store and open OE. Messages must be in the folder.

    If messages are restored successfully, you can go ahead and delete the old dbx file that you moved to the desktop.
     
    If you have not then bak copies of your dbx files in the Recycle Bin:

    DBXpress run in extract disc Mode is the best chance to recover messages:
    http://www.oehelp.com/DBXpress/default.aspx

    And see:
    http://www.oehelp.com/OETips.aspx#4

    A general warning to help avoid this in the future:

    Do not archive mail in default OE folders. They finally are damaged. Create your own folders defined by the user for mail storage and move your mail to them. Empty the deleted items folder regularly. Keep user created folders under 300 MB, and also empty as is possible to default folders.

    Disable analysis in your e-mail anti-virus program. It is a redundant layer of protection that devours the CPUs, slows down sending and receiving and causes a multitude of problems such as time-outs, account setting changes and has even been responsible for the loss of messages. Your up-to-date A / V program will continue to protect you sufficiently. For more information, see:
    http://www.oehelp.com/OETips.aspx#3

    And backup often.

    Outlook Express Quick Backup (OEQB Freeware)
    http://www.oehelp.com/OEBackup/default.aspx

  • All of a sudden, I started getting double e-mails. I am running Vista and using windows mail. Does anyone have a solution?

    All of a sudden, I started getting double e-mails. I am running Vista and using windows mail. Does anyone have a solution?

    Usually, it is because the two copies of the account are set up.  Go to tools | Accounts | Mail and see if there is more than one copy of the account.  If not, then try to compact and repair the database (www.oehelp.com/WMUTil/) and analysis of e-mail what to do is not enable in your anti-virus software (see www.oehelp.com/OETips.aspx#3).  If this does not resolve things, try to delete your account, close and reopen WinMail and then add the account back again.

    Steve

  • I use windows mail and put so once I go to windows mail notes are deleted from the Yahoo Server. Now, all of a sudden, they go in the trash of Yahoo instead of disappering

    Windows with Yahoo mail.


    I use windows mail and put so once I go to windows mail notes are deleted from the Yahoo Server. Now all of a sudden, they go in the trash of Yahoo instead of disappering. I use Yahoo mail for junk and spam of the screen, empty the trash from Yahoo, then open the remaining notes with Windows Mail after the release of Yahoo. This has just begun.

    It is not clear if you use a POP3 server or an IMAP account - it sounds as if it were an IMAP.  I don't know how messages get tossed into the trash from Yahoo rather than be removed.  You could try to remove the account, closing and reopening of Winmail opener and then adding the new account.  This resolve sometimes strange questions.  Also check interference antivirus (see www.oehelp.com/OETips.aspx#3).

    Steve

Maybe you are looking for

  • MX470 Project Question

    I looked through the user guide and still can't find answer to my question. How can I select "draft" quality when printing? I clicked on all the options and nothing will not let me choose.

  • EM330: Activation of predictive text

    How can I turn on predictive text on my EM330?

  • Very Simple Config on a 6248

    I have the need to have 3 VLAN 3 VLANs cannot communicate with each other. VLAN must be able to access the internet My gateway is a standard Linksys router type with the IP address of 192.168.1.1 My IP switches is 192.168.1.7 (as shown below in confi

  • HP Photosmart C4580 cannot find network Verizon FIOS wireless

    I already had my C4580 connected to my wireless network and then I moved and now I have Verizon FIOS and can not get the printer connected wireless!  It connects via USB, no problem. Any help is appreciated, I spent 6-8 hours trying to solve the prob

  • CS6 reloading

    Got a new computer.  How can I load my online purchase photoshop CS6 to it