Alow list only anr / or kid friendly settings no longer work

Summary of the issue
Other issues of Windows Live family safety

What version of Windows Live Family Safety do you use?
Version 2011 (15.4.3538.513)
Choose your operating system version:
Windows 7

Additional details
Hello

Until last week, Windows live Family Safety worked perfectly for my kids, on three computers.

This week, all of a sudden, they cannot access any website anymore, always get the message to the request by email or ask in person. Even their Inbox hotmail.

If I change the settings of "general interest", it works, but there are still young to access sites.

Only this week, outside the automatic updates of windows has changed my hotmail password, but I updated it on three computers.

Any idea?

Hi the Hobbit,

For us to check if the child's account is set up correctly, please perform the following steps:

1. sign in to the Family Safety Web Site with your parent account.
2. under Family summary, click remove a member of the family.
3. check or tick the box next to the name of the child account.
4. click on Remove.
5. a dialog box appears, click Remove.
6 sign out. you of the Family Safety website.
7. clear the browser cache and cookies
8. reconnect The family safety Web Site
9. under Family summary, click on Add a new child.
10. in the Add a new child dialog box, click connect.
11. Enter the ID Windows Live ID and password of your child, and then click connect.
12. under the name of your child's account, click change settings. Change the restrictions and then save.
13 open Windows Live Family Safety, and then update the family safety filter

When the filter performs an update on what sites Web is allowed or blocked, the Web sites will be updated.  Where filter is not triggered to refresh, the settings updates every 12 hours on the site, which may be the reason why your filter does not work as you would have wished.

In addition, please disable any antivirus that are active on your system, you can check on this related thread as a reference. Please locate catland post.

Thank you

Windows Live Abegail S.
Note this moderator

Tags: Windows

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