Already purchased and paid - now my macbook has nit the version required for first CC. ?

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  Hi christophp,

  Yes, you can do this, please follow the steps.

  Uninstall the existing version for Photoshop

  Then use the Adobe CC cleaning tool to remove files left link: http://download.macromedia.com/SupportTools/Cleaner/mac/AdobeCreativeCloudCleanerTool.dmg

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  Follow the link and download Photoshop CS6: applications download Creative Suite 6

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  Let us know if that helps.

  Kind regards

  ~ Mohit

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  The latest product from Adobe's creative cloud that we create no more any version of Creative Suite.

  You can check the availability of creative cloud subscriptions in your country from here: https://www.adobe.com/content/dam/Adobe/en/products/creativecloud/cc/pdfs/cc-availability-matrix.pdf

  Purchase at: pricing and membership creative cloud plans | Adobe Creative Cloud

  Also see, modify the language setting for Adobe Creative Cloud applications

  Let us know if that helps.

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  -includes a link to access a page to download the Adobe programs if you do not have a disk or drive

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  When you have all the required information, including the Adobe order number or proof of purchase, click on apply for upgrade, and then click contact us.

  l https://helpx.adobe.com/x-productkb/Policy-Pricing/Upgrade-Policy-Product-Announcement.htm

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  Have you tried to update the drivers as suggested by Basith M?
  
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  http://support.Microsoft.com/GP/hardware_device_problems

  
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  According to the format your help,.

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  Click Options at the top right,

  Then more options.

  Writing e-mail / click on fonts and signatures.

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  New format for Outlook.com,

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• I have a subscription, it's almost over, but I need to change plans and cannot select one I need in the menu plan for change, and I can't cancel. Is it possible to cancel it?

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  Please contact support by calling/chat for cancellation requests and billing queries:

  Contact the customer service

  * Be sure to stay connected with your Adobe ID before accessing the link above *.

  You can also check the help below document:

  https://helpx.Adobe.com/x-productkb/policy-pricing/cancel-membership-subscription.html

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