Another Setup program is running

When you try to install Adobe Lightroom 6 on my new computer, with Windows 10, I get the following message. "Another installer is running, which must be closed before you install this product.  Please close other installers. "I don't have anything else running.  I closed down my system and after restart, try the installation immediately.  I get the same message.  Any suggestions?

Hello

I suggest you stop the Windows Installer service by following the steps below:

Press the Windows key + R, type services.msc and press ENTER.

Double-click Windows Installer, and, in general, tab, click on stop.

Click on apply and OK.

When operations are completed, reboot the system and start the Windows Installer service by following the steps below:

Press the Windows key + R, type services.msc and press ENTER.

Double-click Windows Installer, and, in general, tab, click Start.

Click on apply and OK.

Let us know if this helps!

Kind regards

Aurélie

Tags: Adobe

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