appeal of California on the malicious files

I got a call from California today 02/01/12 to a woman who said she called windows users due to a threat of malicious files sent through windows.  Does anyone have knowledge of this?  It sounded as if it would cause a problem.

Hello

Its a SCAM!

Avoid scams to phone for tech support
http://www.Microsoft.com/security/online-privacy/avoid-phone-scams.aspx

In the United States, you can contact the FBI, Attorney general, the police authorities and consumer
Watch groups. Arm yourself with knowledge.

No, Microsoft wouldn't you not solicited. Or they would know if errors exist on your
computer. So that's the fraud or scams to get your money or worse to steal your identity.

Avoid scams that use the Microsoft name fraudulently - Microsoft is not unsolicited
phone calls to help you fix your computer
http://www.Microsoft.com/protect/fraud/phishing/msName.aspx

Scams and hoaxes
http://support.Microsoft.com/contactus/cu_sc_virsec_master?ws=support#tab3

Microsoft Support Center consumer
https://consumersecuritysupport.Microsoft.com/default.aspx?altbrand=true&SD=GN&ln=en-us&St=1&wfxredirect=1&gssnb=1

Microsoft technical support
http://support.Microsoft.com/contactus/?ws=support#TAB0

Microsoft - contact technical support
http://Windows.Microsoft.com/en-us/Windows/help/contact-support

I hope this helps.

Rob Brown - Microsoft MVP<- profile="" -="" windows="" expert="" -="" consumer="" :="" bicycle="" -="" mark="" twain="" said="" it="">

Tags: Windows

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    http://www.Kaspersky.com/virusscanner

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    -----------------------------------------------------------------------

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    http://www.SurfRight.nl/en/hitmanpro

    --------------------------------------------------------

    If necessary here are some free online scanners to help the

    http://www.eset.com/onlinescan/

    http://OneCare.live.com/site/en-us/default.htm

    http://www.Kaspersky.com/virusscanner

    Other tests free online
    http://www.Google.com/search?hl=en&source=HP&q=antivirus+free+online+scan&AQ=f&OQ=&AQI=G1

    --------------------------------------------------------

    Also do to the General corruption of cleaning and repair/replace damaged/missing system files.

    Run DiskCleanup - start - all programs - Accessories - System Tools - Disk Cleanup

    Start - type this in the search box-> find COMMAND at the top and RIGHT CLICK – RUN AS ADMIN

    Enter this at the command prompt - sfc/scannow

    How to analyze the log file entries that the Microsoft Windows Resource Checker (SFC.exe) program
    generates in Windows Vista cbs.log
    http://support.Microsoft.com/kb/928228

    Run checkdisk - schedule it to run at the next startup, then apply OK then restart your way.

    How to run the check disk at startup in Vista
    http://www.Vistax64.com/tutorials/67612-check-disk-Chkdsk.html

    -----------------------------------------------------------------------

    If we find Rootkits use this thread and other suggestions. (Run UnHackMe)

    http://social.answers.Microsoft.com/forums/en-us/InternetExplorer/thread/a8f665f0-C793-441A-a5b9-54b7e1e7a5a4/

    I hope this helps.

    Rob - bicycle - Mark Twain said it is good.

  • OneCare still detects a problem after that I have scanned/deleted the infected files used malwarebytes anti-malware

    I play games online and have recently my hacked account. Malwarebytes antivirus I've done, I ran the scan we found several infected files that have been processed and removed. I then scanned by using the onecare Center and she always found 7 infected files 5 threats that all listed as Trojans java program errors before the end. I guess my real question is is this a key logger any?, how can I remove the dam thing, or is just a case of restart and reinstall vista from scratch?

    Hello

    Not a single program can detect or remove all malware. Added that often easy to detect the malware comes
    by a harder to detect and remove the payload. Better to overkill the process now that in order to pay the high price
    an hour later.

    It can be made repeatedly in Mode safe - F8 tap that you start, however you must also run them
    the Windows when you can.

    Download malwarebytes and scan with it, run MRT and add Prevx to be sure that he is gone. (If Rootkits run UnHackMe)

    Download - SAVE - go to where you put it-right on - click RUN AS ADMIN

    Malwarebytes - free
    http://www.Malwarebytes.org/

    Run the malware removal tool from Microsoft

    Start - type in the search box-> find MRT top - right on - click RUN AS ADMIN.

    You should get this tool and its updates via Windows updates - if necessary, you can download it here.

    Download - SAVE - go to where you put it-right on - click RUN AS ADMIN
    (Then run MRT as shown above.)

    Microsoft Malicious - 32-bit removal tool
    http://www.Microsoft.com/downloads/details.aspx?FamilyId=AD724AE0-E72D-4F54-9AB3-75B8EB148356&displaylang=en

    Microsoft Malicious removal tool - 64 bit
    http://www.Microsoft.com/downloads/details.aspx?FamilyId=585D2BDE-367F-495e-94E7-6349F4EFFC74&displaylang=en

    also install Prevx to be sure that it is all gone.

    Download - SAVE - go to where you put it-right on - click RUN AS ADMIN

    Prevx - Home - free - small, fast, exceptional CLOUD protection, working with other security programs. It comes
    a scan only, VERY EFFICIENT, if it finds something to come back here or use Google to see how to remove.
    http://www.prevx.com/   <-->
    http://info.prevx.com/downloadcsi.asp  <-->

    Choice of PCmag editor - Prevx-
    http://www.PCMag.com/Article2/0, 2817,2346862,00.asp

    --------------------------------------------------------

    If necessary here are some free online scanners to help the

    http://www.eset.com/onlinescan/

    http://www.Kaspersky.com/virusscanner

    Other tests free online
    http://www.Google.com/search?hl=en&source=HP&q=antivirus+free+online+scan&AQ=f&OQ=&AQI=G1

    --------------------------------------------------------

    Also do to the General corruption of cleaning and repair/replace damaged/missing system files.

    Run DiskCleanup - start - all programs - Accessories - System Tools - Disk Cleanup

    Start - type this in the search box-> find COMMAND at the top and RIGHT CLICK – RUN AS ADMIN

    Enter this at the command prompt - sfc/scannow

    How to analyze the log file entries that the Microsoft Windows Resource Checker (SFC.exe) program
    generates in Windows Vista cbs.log
    http://support.Microsoft.com/kb/928228

    Run checkdisk - schedule it to run at the next startup, then apply OK then restart your way.

    How to run the check disk at startup in Vista
    http://www.Vistax64.com/tutorials/67612-check-disk-Chkdsk.html

    -----------------------------------------------------------------------

    If we find Rootkits use this thread and other suggestions. (Run UnHackMe)

    http://social.answers.Microsoft.com/forums/en-us/InternetExplorer/thread/a8f665f0-C793-441A-a5b9-54b7e1e7a5a4/

    I hope this helps.

    Rob - bicycle - Mark Twain said it is good.

  • Missing icons on the open file dialogue box

    I am running Windows 7 Professional (64 bit).  All updates applied.

    Problem: When you use the dialog box open file - some file/folder icons are missing.  Not that big of a deal, but introduce that dialog open file in an application they may crash.  I think this may be the cause.

    Details: When I use Windows Explorer, everything seems as it should be in the Navigation pane.  For example, I see Favorites and Desktop under Favorites.  The desktop icon is correct.  Everything is as it should be.  If I open Wordpad, and then select file open, the dialog box is, once again, as it should.  All the icons displayed.  However, if I open Word 2007 and select the open file, there is a strange icon for the office and most of the other items under Favorites, some of my libraries display one appropriate icon, others do not.  In the right pane (where the files are listed), there are no icons for files at all, they are simply empty.  I can select the files, then open them, everything works, just no icons.  It is not only the Microsoft Office applications that illustrate this.  If I open the VLC media player, select media, open a file.  I have the same thing (missing icons).

    I could live with that, but it seems to cause some applications (applications specifically Flash) to hang when I try to open the files.  For example, if I try to upload a photo to Snapfish.com using the Flash application, it crashes every time than IE when the open file dialog box opens.  Exactly the same happens using the Chrome browser.  Everything works fine as long as I do not open the open file dialog box.

    Any suggestions?

    Thank you

    Jonathan

    Hello Jonathan Moeller.

    There are a few additional troubleshooting steps that we could proceed to isolate or fix this problem.  Just to inform you beforehand, if in fact it is malicious viral content on your system or base operating system files are potentially corrupt. I might suggest a repair installation.  This would be the last option or suggestion.

    -Open the prompt (run as administrator) and type SFC/scannow

    -Create an another user account (Admin) and check if in fact you are still having this problem

    -Turn your computer into a cleanboot scenerio to isolate if a 3rd party service is potentially the first cause of this issue.  Here are the steps...

    Step 1: Open the System Configuration utility

    ClickStart

    type msconfig in theSearch box and press ENTER.

    If you are prompted for an administrator password or a confirmation, type the password, or provide confirmation.

    Step 2: Configure selective startup options

    1. in theSystem Configuration utility dialog box, click Selective startup on thegeneral tab.

    2 clear theLoad Startup items check box.

    Note The check boxuse the Boot file is not available.

    3. click on theServices tab.

    4. Click to select thehide all Microsoft Services check box.

    5. click ondisable alland then click OK.

    6. When you are prompted, clickrestart.

    -In addition, please try to rebuild the indexing function.  Here are the steps...

    1. go into the Control Panel.

    2 display All the items from Control Panel by changing the parameter display by in the upper right corner of thelarge icons or small iconscategory.

    3. Select Indexing Options.

    4. click on the Advanced button.

    5. when the UAC prompt appears, click continue.

    6. in the Troubleshooting section, click on the button to rebuild

    -In addition, each local user account have their Iconcache.db file or database is located at c:\users\Username\appdata\local\iconcache.db.  Please remove this file.  However, it is preferable that you simply follow the steps below.  Everything must be simple to follow.

    Re-create the file icon-Cache by deleting

    1. Each user has its own file named Iconcache.db: USERPROFILE%\AppData\Local\Iconcache.db
    2. Close all the explorer.exe process using the Task Manager (or else it will create a bad file during the closing session/restart)... Go to the processes tab and locate explorer.exe and right-click on it and select end process tree tree/end of tasks
    3. Use the Task Manager (CTRL + SHIFT + ESC) to launch the explorer.exe again... Once you open the Task Manager, click file, new task.  type 'explorer.exe '... All of your icons should reappear with the taskbar.  You may need to shut down or restart your computer.  Please check if you are able to see your icons with success.

    If you please follow on this thread at the earliest, I would be very happy.  I look forward to hear from you.  Have a great day.

    Thank you

    Aaron

    Aaron
    Microsoft Answers Support Engineer
    Visit our Microsoft answers feedback Forum and let us know what you think

  • Huge problem, cannot delete the WAV file.

    I have the WAV file on my desktop that I can't move, delete, rename or the properties view.  It is a way by using 100% of my CPU and slow down at all.

    Whenever I try to delete it, it says "preparing to recycle...". "and never finished.

    I'm about to reinstall my operating system because I don't know any other solution.

    Hello

    Run the check point kill too extreme.

    If you need search malware here's my recommendations - they will allow you to
    scrutiny and the withdrawal without ending up with a load of spyware programs running
    resident who can cause as many questions as the malware and may be more difficult to detect as the
    cause.

    No one program cannot be used to detect and remove any malware. Added that often easy
    to detect malicious software often comes with a much harder to detect and remove the payload. Then
    its best to be thorough than paying the high price later now too. Check with them to one
    extreme overkill point and then run the cleaning only when you are sure that the system is clean.

    It can be made repeatedly in Mode safe - F8 tap that you start, however, you must also run
    the regular windows when you can.

    Download malwarebytes and scan with it, run MRT and add Prevx to be sure that he is gone.
    (If Rootkits run UnHackMe)

    Download - SAVE - go to where you put it-right on - click RUN AS ADMIN

    Malwarebytes - free
    http://www.Malwarebytes.org/

    Run the malware removal tool from Microsoft

    Start - type in the search box-> find MRT top - right on - click RUN AS ADMIN.

    You should get this tool and its updates via Windows updates - if necessary, you can
    Download it here.

    Download - SAVE - go to where you put it-right on - click RUN AS ADMIN
    (Then run MRT as shown above.)

    Microsoft Malicious - 32-bit removal tool
    http://www.Microsoft.com/downloads/details.aspx?FamilyId=AD724AE0-E72D-4F54-9AB3-75B8EB148356&displaylang=en

    Microsoft Malicious removal tool - 64 bit
    http://www.Microsoft.com/downloads/details.aspx?FamilyId=585D2BDE-367F-495e-94E7-6349F4EFFC74&displaylang=en

    also install Prevx to be sure that it is all gone.

    Download - SAVE - go to where you put it-right on - click RUN AS ADMIN

    Prevx - Home - free - small, fast, exceptional CLOUD protection, working with others
    security programs. It is a single scanner, VERY EFFICIENT, if it finds something to come back
    here or use Google to see how to remove.
    http://www.prevx.com/   <-->
    http://info.prevx.com/downloadcsi.asp  <-->

    Choice of PCmag editor - Prevx-
    http://www.PCMag.com/Article2/0, 2817,2346862,00.asp

    Try the demo version of Hitman Pro:

    Hitman Pro is a second scanner reviews, designed to save your computer from malicious software
    (viruses, Trojans, rootkits, etc.). who infected your computer despite safe
    what you have done (such as antivirus, firewall, etc.).
    http://www.SurfRight.nl/en/hitmanpro

    --------------------------------------------------------

    If necessary here are some free online scanners to help the

    http://www.eset.com/onlinescan/

    New Vista and Windows 7 version
    http://OneCare.live.com/site/en-us/Center/whatsnew.htm

    Original version
    http://OneCare.live.com/site/en-us/default.htm

    http://www.Kaspersky.com/virusscanner

    Other tests free online
    http://www.Google.com/search?hl=en&source=HP&q=antivirus+free+online+scan&AQ=f&OQ=&AQI=G1

    --------------------------------------------------------

    After the removal of malicious programs:

    Also follow these steps for the General corruption of cleaning and repair/replace damaged/missing
    system files.

    Start - type this in the search box-> find COMMAND at the top and RIGHT CLICK – RUN AS ADMIN

    Enter this at the command prompt - sfc/scannow

    How to fix the system files of Windows 7 with the System File Checker
    http://www.SevenForums.com/tutorials/1538-SFC-SCANNOW-Command-System-File-Checker.html

    How to analyze the log file entries that the Microsoft Windows Resource Checker (SFC.exe) program
    generates in Windows Vista cbs.log
    http://support.Microsoft.com/kb/928228

    Also run CheckDisk, so we cannot exclude as much as possible of the corruption.

    How to run check disk in Windows 7
    http://www.SevenForums.com/tutorials/433-disk-check.html

    -----------------------------------------------------------------------

    If we find Rootkits use this thread and other suggestions. (Run UnHackMe)

    http://social.answers.Microsoft.com/forums/en-us/InternetExplorer/thread/a8f665f0-C793-441A-a5b9-54b7e1e7a5a4/

    ======================================

    If necessary AFTER THAT you are sure that the machine is clean of any malware.

    How to do a repair installation to repair Windows 7
    http://www.SevenForums.com/tutorials/3413-repair-install.html

    I hope this helps.

    Rob Brown - MS MVP - Windows Desktop Experience: Bike - Mark Twain said it right.

  • run the Idoc function in the data file returned by the service of GET_FILE

    Hello

    I'm new to this forum, so thank you in advance for any help and forgive me of any error with the post.

    I'm trying to force the execution of a custom Idoc function in a data file Complutense University of MADRID, when this data file is requested from the University Complutense of MADRID through service GET_FILE.

    The custom Idoc function is implemented as a filter of the computeFunction type. One of the datafile has appealed to my custom Idoc function:
    * < name wcm:element = "MainText" > [! - $myIdocFunction ()-] < / wcm:element > *.

    The data file is then downloaded with CRMI via service GET_FILE, but the Idoc function is not called.

    I tried to implement another filter Idoc type sendDataForServerResponse or sendDataForServerResponseBytes, that store objects cached responseString and responseBytes, personalized in order to look for any call to my function in the response object Idoc, eventually run the Idoc function and replace the output of the Idoc in the response. But this kind of filter will never run.

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    I use version 11.1.1.3.0 UCM.

    Any suggestion?
    Thank you very much
    Francesco

    Hello

    Thank you very much for your help and sorry for this late reply.

    Your trick to activate the complete detailed follow-up was helpful, because I found out I could somehow use the filter prepareForFileResponse for my purpose and I could also have related to the implementation of the native filter pdfwatermark. PdfwFileFilter .

    I managed to set up a filter whose purpose is to force the Idoc assessment of a predefined list of functions Idoc on the output returned by the service GET_FILE. Then I paste the code I have written, in which case it may be useful for other people. In any case, know that this filter can cause performance problems, which must be considered carefully in your own use cases.

    First set the filter in the set of filters in file .hda from your device:

    Filters @ResultSet

    4

    type

    location

    parameter

    loadOrder

    prepareForFileResponse

    mysamplecomponent. ForceIdocEvaluationFilter

    null

    1

    @end

    Here is a simplified version of the implementation of the filter:

    / public class ForceIdocEvaluationFilter implements FilterImplementor {}

    public int doFilter (workspace ws, linking DataBinder, ExecutionContext ctx) survey DataException, ServiceException {}

    Service string = binder.getLocal ("IdcService");

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    Boolean isInternalCall = Boolean.parseBoolean (binder.getLocal ("isInternalCall"));

    If ((ctx instanceof FileService) & service.equals ("GET_FILE") &! isInternalCall) {}

    FileService fileService = ctx (FileService);

    checkToForceIdocEvaluation (dDocName, fileService);

    }

    continue with other filters

    Back to CONTINUE;

    }

    ' Private Sub checkToForceIdocEvaluation (String dDocName, FileService fileService) throws DataException, ServiceException {}

    PrimaryFile file = IOUtils.getContentPrimaryFile (dDocName);

    Ext = FileUtils.getExtension (primaryFile.getPath ());

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    forceIdocEvaluation (primaryFile, fileService);

    }

    }

    forceIdocEvaluation Private Sub (file primaryFile FileService fileService) throws ServiceException {}

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    String replacedContent = replacer.replace (fileContent);

    If (replacer.isMatchFound ()) {}

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    }

    }

    ' Private Sub setNewOutputOfService (FileService fileService, String newOutput) throws ServiceException {}

    File newOutputFile = IOUtils.createTemporaryFile ("xml");

    IOUtils.saveFile (newOutput, newOutputFile);

    fileService.setFile (newOutputFile.getPath ());

    }

    }

    public class IOUtils {}

    public static getContentPrimaryFile (String dDocName) survey DataException, ServiceException {queue

    DataBinder serviceBinder = new DataBinder();

    serviceBinder.m_isExternalRequest = false;

    serviceBinder.putLocal ("IdcService", "GET_FILE");

    serviceBinder.putLocal ("dDocName", dDocName);

    serviceBinder.putLocal ("RevisionSelectionMethod", "Latest");

    serviceBinder.putLocal ("isInternalCall", "true");

    ServiceUtils.executeService (serviceBinder);

    String vaultFileName = DirectoryLocator.computeVaultFileName (serviceBinder);

    String vaultFilePath = DirectoryLocator.computeVaultPath (vaultFileName, serviceBinder);

    return new File (vaultFilePath);

    }

    public static String readStringFromFile (File sourceFile) throws ServiceException {}

    try {}

    return FileUtils.loadFile (sourceFile.getPath (), null, new String [] {"UTF - 8"});

    } catch (IOException e) {}

    throw new ServiceException (e);

    }

    }

    Public Shared Sub saveFile (String source, destination of the file) throws ServiceException {}

    FileUtils.writeFile (source, destination, "UTF - 8", 0, "is not save file" + destination);

    }

    public static getTemporaryFilesDir() leader throws ServiceException {}

    String idcDir = SharedObjects.getEnvironmentValue ("IntradocDir");

    String tmpDir = idcDir + "custom/MySampleComponent";

    FileUtils.checkOrCreateDirectory (tmpDir, 1);

    return new File (tmpDir);

    }

    public static createTemporaryFile (String fileExtension) leader throws ServiceException {}

    try {}

    The file TmpFile = File.createTempFile ("tmp", "." + fileExtension, IOUtils.getTemporaryFilesDir ());

    tmpFile.deleteOnExit ();

    return tmpFile;

    } catch (IOException e) {}

    throw new ServiceException (e);

    }

    }

    }

    Public MustInherit class PatternReplacer {}

    Private boolean matchFound = false;

    public string replace (CharSequence sourceString) throws ServiceException {}

    Matcher m = expand () .matcher (sourceString);

    StringBuffer sb = new StringBuffer (sourceString.length ());

    matchFound = false;

    While (m.find ()) {}

    matchFound = true;

    String matchedText = m.group (0);

    String replacement = doReplace (matchedText);

    m.appendReplacement (sb, Matcher.quoteReplacement (replacement));

    }

    m.appendTail (sb);

    Return sb.toString ();

    }

    protected abstract String doReplace(String textToReplace) throws ServiceException;

    public abstract Pattern getPattern() throws ServiceException;

    public boolean isMatchFound() {}

    Return matchFound;

    }

    }

    SerializableAttribute public class ForceIdocEvaluationPatternReplacer extends PatternReplacer {}

    private ExecutionContext ctx;

    idocPattern private model;

    public ForceIdocEvaluationPatternReplacer (ExecutionContext ctx) {}

    This.ctx = ctx;

    }

    @Override

    public getPattern() model throws ServiceException {}

    If (idocPattern == null) {}

    List of the functions = SharedObjects.getEnvValueAsList ("forceidocevaluation.functionlist");

    idocPattern = IdocUtils.createIdocPattern (functions);

    }

    Return idocPattern;

    }

    @Override

    protected String doReplace(String idocFunction) throws ServiceException {}

    Return IdocUtils.executeIdocFunction (ctx, idocFunction);

    }

    }

    public class IdocUtils {}

    public static String executeIdocFunction (ExecutionContext ctx, String idocFunction) throws ServiceException {}

    idocFunction = convertIdocStyle (idocFunction, IdocStyle.ANGULAR_BRACKETS);

    PageMerger activeMerger = (PageMerger) ctx.getCachedObject("PageMerger");

    try {}

    String output = activeMerger.evaluateScript (idocFunction);

    return output;

    } catch (Exception e) {}

    throw the new ServiceException ("cannot run the Idoc function" + idocFunction, e);

    }

    }

    public enum IdocStyle {}

    ANGULAR_BRACKETS,

    SQUARE_BRACKETS

    }

    public static String convertIdocStyle (String idocFunction, IdocStyle destinationStyle) {}

    String result = null;

    Switch (destinationStyle) {}

    case ANGULAR_BRACKETS:

    result = idocFunction.replace ("[!-$","<$").replace("--]", "$="">" "]");

    break;

    case SQUARE_BRACKETS:

    result = idocFunction.replace ("<$", "[!--$").replace("$="">", "-] '");

    break;

    }

    return the result;

    }

    public static model createIdocPattern ( list idocFunctions) throws ServiceException {}

    If (idocFunctions.isEmpty ()) throw new ServiceException ("list of Idoc functions to create a template for is empty");

    StringBuffer patternBuffer = new StringBuffer();

    model prefix

    patternBuffer.append ("(\\ [\\!--|)")<>

    Features GOLD - ed list

    for (int i = 0; i)

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    If (i

    }

    model suffix

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    log.trace ("Functions return Idoc model", model);

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    }

    public class ServiceUtils {}

    Private Shared Workspace getSystemWorkspace()}

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    If (null! = wsProvider) {}

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    }

    Returns the workspace;

    }

    getFullUserData private static UserData (String userName, cxt ExecutionContext, workspace ws) throws DataException, ServiceException {}

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    }

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    ws.releaseConnection ();

    return userData;

    }

    public static executeService (DataBinder binder) Sub survey DataException, ServiceException {}

    get a connection to the database

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    If (null == cmd) {}

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    }

    get the service definition

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    If (null == serviceData) {}

    throw new DataException (LocaleUtils.encodeMessage ("!")) csNoServiceDefined", null, cmd));

    }

    create the object for this service

    The service = ServiceManager.createService (serviceData.m_classID, workspace, null, Binder, serviceData);

    String userName = 'sysadmin ';

    UserData fullUserData = getFullUserData (username, service, workspace);

    service.setUserData (fullUserData);

    Binder.m_environment.put ("REMOTE_USER", username);

    try {}

    init service do not return HTML

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    do a safety check

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    prepare for service

    service.preActions ();

    run the service

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    } catch (ServiceException e) {}

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