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• BlackBerry Smartphones blackberry 9000 mds on server and the device (mds control center)

  Hello

  I have the following problem. We use the SDM Service on the server to push the software programmed on a few blackberrys (e.g. 8800). All Blackberrys are saved on the server in the list of mds.

  The new Blackberry 9000 does not appear in the lists of mds. And after the activation of the SDM control center is not on the device. the control center of mds push automatically by group policies. but I can't found on the device. How can I make the blakcberry 9000 working with SDM on the Enterprise Server BES services?

  We use the 4.1.4.15 version.

  I'm sorry for my English. IM German.

  Thank you.

  !! UPDATE!

  I had a contact with level 2 Support T-Mobile. They told me to download the latest firmware to the updatecenter of t-mobile (has not heard of so far), then install this software on a PC and install the MDS Runtime of this package to the devices.

  After the url of the download location, where I found the firmware:

  http://updateservice.t-mobile.NET/BlackBerry/download/download.do?ref=%2Fservices%2Fftp%2Fproftp%2FS...

  --> Download

  --> Installation for PC

  --> Start the Desktop Manager

  --> Connect Blackberry "BOLD"

  --> uninstall all the "fragments" of MDS duration of unit

  --> restart the Blackberry device

  --> Install MDS DURATION & MDS default Launcher (V 4.6.0.13)

  --> Restart device

  You're good...

  The "BOLD" today BBlackberry is a device registered and within seconds all of our MDS applications when pushed to the device and work perfectly.

  I hope this will help you too.

• Smartphones blackBerry HS-655 + wireless headset and the "BOLD"

  I have the HS-655 + wireless headset and the "BOLD" and I want to know why I can't listen to music using my bluetooth?

  You need a STEREO BLUETOOTH for listening to music, with a simple bluetooth, you can not.

  Read this link

  http://www.BlackBerry.com/BTSC/search.do?cmd=displayKC&docType=kc&externalId=KB04009&sliceId=SAL_Pub...

• BlackBerry Smartphones Blackberry Bold 9930 update failed and the software does not load

  I have a Blackberry Bold 9930 and yesterdasy I received a msg saying to upgrade to 7.x software Blackberry. I followed the instructions (takes too long like 2 hours to download) and then. Big mistake because it cooked my phone. It seems that when you upgrade, the upgrade process goes thru, but stops after the time zone to restore the process and reports an error 602 with a reset button to reset your database. The reset button does not work and I restarted the phone to restore the db. At the moment that it restarts, launched the process, and even once, it failed after the msg indicating time zones (100% and overall restoration treatment 7%). Zones roughly completed, but then I got a msg saying I wandered 602 belive. On all courses was about 5 to 10 percent. Now my phone is undesirable because it does not restart. Verizon says they have a large number of phones across the country, but BlackBerry says it's a matter of Verizon...  Someone at - he already heard of this I am now without such a 4 days while I get a replacement Friday because of the holiday...  I am not very happy as another question, I found - during the upgrade process it used the cells instead of my wirelss home network to download the software and it really took about 2 to 3 hours, then another hour before it failed during the upgrade process. So about. 3 to 4 hours to play with an upgrade yesterday.

  Thank you

  Rich

  Hello merlin02131

  Welcome to the Forums of the BlackBerry Support

  Sorry to hear about the problem you are experiencing during the update!

  But you can still use Desktop Software for the update process, personally, I prefer never to do an Over the Air update. I think that something has gone wrong with the update process and thus you encounter this error 602.

  You have a backup of your device, or using BlackBerry protect for the backup?

  If you wish you can try several method to recover your device of this error, all you need is a PC and an Internet connection active. But attention, this method deletes the data user in this device. This is the Knowledge Base to follow:

  KB10144 : How to force detect the BlackBerry smartphone using the Application Loader

   

  Additional information:

  KB29237 : "App Error 602" appears on the BlackBerry smartphone running BlackBerry 7

• BlackBerry Smartphones Blackberry won't turn on and the red light just blinks

  I have a curve 8330 and I tried to remove a set of it. He had uninstalled the game and restart box came so I said to restart and he never returned. I tried out the battery and that didn't work. The red indicator flashes just four times in a row and then stops and flashes four times and break ect... What can I do about it?

  Something is broken in the Blackberry device file system that is causing the problem.

  Device in this State is available for Blackberry Desktop Software for a very short time - when it starts.

  JL_Cmder utility to clear the memory of your device when the device is available for this short period of time.

  It is not easy to capture the moment - but we will try.

  After wipe - download the RIM OS here

  and install it on your PC. After this - connect the device to the PC, run Blackberry Desktop Software to install the OS on device.

  If that doesn't help - bring your device for repair shop to erase the memory of the device.

  There is nothing broken on the hardware of the device, it is a severe software failure.

  Unfortunately, RIM does not provide a hardware button to reset the unit to factory settings.

  Try this utility.

  I hope this helps.

• BlackBerry Smartphones Blackberry Pearl 8130 voicemail number

  I recently bought this phone (less than 2 months ago), and a week ago I started having bad to retrieve voice messages left on the Blackberry phone.  Note that I am able to retrieve messages from the Blackberry using a landline or another phone.

  With the help of Blackberry, I call voicemail.  He says I have 'X' number of new messages, then you hear 4 key 'beeps' and then it crashes and deletes messages.

  Note that I have a 1 GB memory card in the phone, and I tried to clean up the memory.  That did not work.

  I bought this phone online through the website of the provider of services a large cell on 30 April.  1 week ago today, I'll be back & on the phone with technical support of the cellular service provider.  Today, they told me that they could not reproduce the problem.  They told me to go to a cell authorized local service center, I did this afternoon.  The centre for authorized saw the problem and said they could not fix.  The best they could do was to charge me $35 and have a phone handed to nine sent in 3-5 working days.  They also asked if I bought insurance for the phone, which I did not.  In 5 years of possession of cell phones, this is the first time I've ever had a technical problem of cell phone (also the first Blackberry that I owned).  Pay $35 for a Blackberry "renovated" is not an option.

  Help, please!  Thank you very much!

  Brent

  Voicemail is not a function of device (BlackBerry or other). It is a problem of carrier, contact your operator.

• BlackBerry Smartphones BlackBerry Torch 9850 PC board of the battery problem.

  For the last couple days, my torch 9850 has been emptying faster than usual. The drainage rate was about 4.31% per hour. Unfortunately today, I was with my flashlight to take a photo when I watched the battery indicator drain about 80% of yellow to the red outline with the flashing led in under 2 minutes. The phone also randomly off followed by a solid red led, followed by 2 red blinks. Since this morning, I put a good known in battery. He killed that, in about 15 minutes. The only third party application that I have is The Weather Channel. The only application running is phone, SMS, email and contacts. I reloaded the software the first time that drain you.

  Hello!

  I recommend that you try to start safe mode:

  • KB17877 How to start a smartphone BlackBerry in Mode safe

  It will take several attempts to get the combination of keys ESC (press/release/hold) OK, so be patient. When properly in Safe Mode, see what happens.

  If the behavior continues, then well... think what happened just before this behavior started? A new application? An update? A theme? Something else? Think carefully that the slightest change can be causal... and try to undo all that was.

  But if the behavior continues mode without failure, you may need to consider more drastic measures - WIPE, OS Reload, BBSAK Wipe/Reload and the process of reloading OS 'skeleton '. To prepare, you should be sure that you have a full backup of your PC... Please see the Backup link in my sig auto on this post for instructions.

  Good luck and let us know!

• Problem syncing of Smartphones blackBerry with Hub: Outlook, Yahoo and Gmail

  This should be easy, but apparently not.  A few weeks I had to change my Google/Gmail password.  Since then, no email come on the Blackberry Hub; But, they do on the Gmail app.  When I go into settings for the Blackberry Hub for my gmail address, change the password, there is the incoming and outgoing server settings.  In each of them, it reflects the authentication as "signed with Google."  So, it should be associated with the new Google/Gmail password.  But no emails can come or go out of the hub.  Any suggestions?

  Hello and welcome to the community!

  How about, in the hub, withdrawal and return to the account?

  Good luck and let us know!

• Smartphones blackBerry (victim of STROKE) to change the user name of BlackBerry ID and do not have a password or email

  Hi team, I'm rather desperate in unfortunate circumstances.

  My father had a stroke, and we are unable to connexiona his POP3 email and so here's my problem:

  We are trying to access his contacts on his BlackBerry ID, we do not know the e-mail address, and we know the answer to his question of "security" which is the family, but the reset password link is sent to the e-mail address that is no longer, we can access without his intervention.

  I'm desperate to retrieve the ID and change the email which is her email ID to another.

  Can someone help me please

  Best wishes

  Guy

  I don't have good news. See http://supportforums.blackberry.com/t5/BlackBerry-World/How-to-regain-access-to-your-BBID/m-p/254671... in case there is something that I think not. But I think that you must have access to this e-mail.

• BlackBerry Smartphones Blackberry will honor my warranty if the account owner is not present in the store?

  I was 18 at the time of the purchase of my phone, so my father-in-law put the phone in his name at the time. Now I have problems with my blackberry, and he's not around more. So I'll need to take it in me, and I have the box, as well as the charger, cd tools user, the small manual books, my virgin mobile and conditions.

  I can't find the reception, but they would be able to look up from my account in order to check that it was purchased less than a year ago? In addition, the debit card used to pay the phone bill is mine and they can check that too if that helps.

  Then, the Blackberry will honor my warranty if the account owner is not present in the store?

  This ^^ above are true and all, I would say take the phone of your store, Virgin and the BlackBerry in hand, tell them what is wrong, etc., and they should simply check your account to see the unit on your account and probably will not plunge even in need of a reception, etc., as the device IS actually saved on YOUR Virgin mobile account right?

  Play dumb, not all volunteers 'too much information', unless specifically asked on a receipt (I doubt you will be). So yes, it's "my father-in-law bought for me as a gift, he's gone now and my BlackBerry does not work. What can you do? »

• BlackBerry Smartphones purchased antiques 9900 on ebay and the seller cannot remember the password

  Hi, I bought a 9900 on ebay as a spare part and repair, I set the screen and found it was password protected, and the salesman says he can't remember the password. How do I bypass the password so I can reset back to factory settings? I don't want anyone to think I stole this, if someone can explain to me how to upload a photo I can post a screenshot of my purchase on ebay.

  Very simple, enter the wrong password 10 times.

  You will be asked to type "blackberry" in the fifth and tenth incorrect entries and the device will be wiped of the personal data of all the precedents of the user, preferences, etc., and you'll end up with a cool feature.

• BlackBerry smartphones cannot create new email address and the password are correct

  Just transferred one of my domains hosting that I use for my other domain. Went to create an e-mail account for the 3 email addresses I had the BB under prior host. Removed the old accounts. Click Setup mail accounts, then other then entered the correct address and the correct password. Received message 'invalid address or password '. Not possible I installed these accounts on my PC and my IPad with no problems. It seems that BB won't accept any new domain name account that I transferred 10 days ago, can someone help me please? Thank you!

  TCC - I THANK YOU first to respond to my situation and the second to be ON - it appears that you are an expert on the RIM! That was the problem - integration. Apparently my Blackberry account 'forgotten' about my domain name and had to be reinstated. I discovered by obtaining technical support for my carrier, AT & T and when they could not understand why the e-mail accounts could not be created, they transferred me to RIM. The first level of technology was also confused, but Nick and then of the immediately higher level of tech told me exactly what you have written here - same problem, same solution. CptS, thank you!

• Smartphone blackBerry OS 5 OS 6 for the Curve 9300 goto update

  no update pour BB 9300 OS 5 to OS6

  Provider MOBISTAR Belgium

  Thank you for thank you

  Operating system device provided are "released" by specific carriers once that they are certified and trained to their support technicians, but still, you are able to load any carrier the same model by following the instructions below.

  See the link below to download it and follow these simple instructions.

  Make a backup of your device first, using Desktop Manager > backup. Close the office at the end Manager.

  1. download the OS files to the PC then install on the PC by running (double click) the downloaded file.

  http://www.BlackBerryOS.com/downloads.php?do=file&ID=850&Act=down&actionhash=1351774886-3daa823d1736...

  2. go in c:\program files Research in motion\apploader and delete the file named "vendor.xml." (You might have another Vendor.xml file hiding on your computer.) Open Windows Explorer, and in organizing key (on Windows 7, there are similar tools for Vista and XP) click on 'folder and search options. On the display tab, make sure that your computer is configured to display the hidden files and folders. Once you have done this, look for your drive C:\ "Vendor.xml".)
  3. plug in the BB and double-click on "Loader.exe." It is located in the same place as the above vendor.xml file.

  * Starting with later versions of the OS6, there are now three copies of the SELLER. XML
  C:\Program Files\Fichiers Research In Motion\AppLoader (for 32-bit Windows XP/Vista/7)
  ==========OR============
  C:\Program Files (x 86) \Common Files\Research In Motion\AppLoader (for 64-bit Windows Vista/7)
  C:\Documents and Settings\ * name * \AppData\Roaming\Research In Motion\BlackBerry\Loader XML
  C:\Documents and Settings\ * name * \Application Data\Research In Motion\BlackBerry\Loader XML
  You can also just search of the SELLER. XML. ensure that you choose the ADVANCED SEARCH and include hidden files. It should display the file in three places. Delete all copies that it finds.

  Note: Some users may be concerned they will void their warranty of device by loading an OS from another carrier. There is really nothing to fear. Please read more information about it here: http://www.port3101.org/power-users/296-blackberry-os-upgrade-including-betas-myths-dispelled.html

• BlackBerry Bold 9900 of the Smartphone Blackberry Desktop Software - impossible to synchronize the calendar

  I can't update my Blackberry 9900 calendar when using BB desktop software.

  A sync error"the following recurring event could not be synchronized 09/27/2012 [Event].  Remove the event and the synchronization again.

  However, when I look in my Outlook calendar and on my Blackberry itself, I don't have a calendar for that date listed event.

  How can I fix this problem and start having my phone synch again.

  Thanks for any help!

  Hello ckiefe,

  Welcome to the BlackBerry support community.

  Thank you for your question about the timing issue you are having with your calendar using the BlackBerry Desktop Software:

  The following article will provide you with more information on this subject: http://bbry.lv/YQ1quM

  Let us know if that helps.

• Smartphone BlackBerry 8700 c Device Manager and does not AT ALL

  So, I recently got a Blackberry 8700 c and for some reason, the Device Manager does not work. As my computer will make a dadunk noise when I connect my Blackberry via USB cable, but it doesn't register that my blackberry is connected. I can not go on my computer and actually click on my blackberry.

  I have windows vista and the software Manager for the device that I use is that I received in the box. 4.1

  I'm also using AT & T please help.

  All I want to do is to be able to connect to my computer and download themes and all I want the phone. But it does not work

  Jsanders thanks for your help, but I managed to understand! I got the Desktop Manager 4.1 version so I downloaded and installed to 4.7. That fixed my connection problem. And while I was home I decided to take the update of the software 4.5 versio and which is installed on the phone right now. I backed up all of my information and everything.

  I took risks and went with my instinct. And I fooled with driver vista settings. So far, everything is smooth.

  I used to mod motorola phones so I had sort of an idea of what to do initially. But the Blackberry intimidates me so. Haha!