Apple pays Virgin Atlantic Mbna Amex card reduced stops UK

Hello

I have applepay on 6s iPhone and Apple Watch.  Until a few months ago, I used to use Apple pay in the BP gas by my work station to buy lunch almost every day until the day I had a denied transaction tries to pay with my Virgin Atlantic American Express card issued by the Bank Mbna using my Apple Watch.  I immediately used my card into the machine put my PIN in and fine, has authorized the transaction. I thought there must have been a glitch.

I then tried the same thing the next day and got the same result.  However, Mbna also issue a card for the same Visa account for when shops accept AMEX.  This worked on my fine Apple Watch and the transaction works.  Since then I can not yet make payments using the AMEX card, although when I go in Apple pay he says my card Amex is ready to make a payment.  Visa card for the same account works fine.

I tried in McDonald this time with ApplePay using the map on my iPhone 6 and having Amex tried 3 times the operation would not yet go through.  Said just not allowed on Terminal cashiers so pay cash this time.

I notice as I can't use Apple pay as a method of payment within the app Store from Apple.

After spending a lot of time on the phone with Mbna asking them to tell me why it does not work they can only tell me there is nothing wrong at their end, and they have rejected transactions so they think that the problem lies in the Apple.

I called Apple and they say there is nothing wrong at their end, it must be a problem with Mbna and American Express. Round in circles!

does anyone else have this problem and have you managed to get a fix for it? I specialist has got an apple technician for me in this.  It's frustrating because it used to work perfectly and now I'm almost embarrassed to try again.

Thank you

Steve

Hi Steve

In the United Kingdom, McDonald's does not currently support using American Express via Apple cards pay.

The following information is provided on the face next to each till client:

Tags: Apple Pay

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