Apps do not respond

I just got the all-in-one HP 7520 on 14/02/14. Applications will not respond as well as the GET more button. Here's what I know

1 - its connected via a wireless connection.

2-web services is enabled

3 - I have an IP address

4 - my firmware is up to date

In my view, this has been a problem in the past, but I have not read the solution. What is HP to fix this problem? Will there be a resolution or I would return just the printer?

Hello jpiper27,

Welcome to the HP Support forums.  I understand that you can not access the apps on the front panel of your Photosmart 7520.

HP is aware of the problem and working on a solution. It is recommended that you have your updates of product set to automatic on the front of the printer in order to receive the update as soon as it is available. If you wish to discuss with a phone support agent, please call HP Cloud Services at 1-855-785-2777 if you live in the USA/Canada region.  If you do not live the USA/Canada region, please click here to find the number of Technical Support for your country/region.

Tags: HP Printers

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