Are updated to new major versions covered by support contracts?
Hello
Since November 2009, we work with vSphere and bought the base Support at the time. The http://www.vmware.com/support/services/basic.html document says that the basic support contains the updates and upgrades.
What about upgrades: it means that we have right to upgrade to new major versions as vSphere 5 so as long as we are covered by the support contract? Or should new major releases to buy separately?
Thank you
Michael
Now, it covers same major release when you valid SnS. This was the case for VI2 VI3 to to vSphere4. Now sure how we could in the future.
Tags: VMware
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