area of URL will not work

I had to re - download firefox and he won't do anything once I type in the url box. Can you please email me on how to solve this problem. Before, I turn to another browser, as I am not as happy as I used to be with your product.

Is it a new installation on Windows 10 or you upgrade your existing installation of Firefox from an earlier version of Windows?

Assuming that it was an upgrade, perhaps this is:

Due to the change how Firefox 39 associate keywords to bookmarks and history, the address bar is newly sensitive to corruption in the database that stores your history and bookmarks (the places.sqlite file).

This will be fixed in Firefox 40, due out next week, so if that's the problem, you have two different options:

(1) immediate solution is to delete/rename the file places.sqlite, but then you lose all your history, if this really isn't very attractive to people who rely on history to revisit the sites. If you decide to try this, please see this thread for detailed steps: https://support.mozilla.org/questions/1073204

(2) you could install Firefox 40 in his last week of beta testing. Firefox 40 has several fixes for Windows 10 compatibility, so it is maybe the best thing to try. If you decide to try this, please see this thread for detailed steps: https://support.mozilla.org/questions/1076158

If it's a new installation of Firefox, try Firefox 40 (option 2 above).

Tags: Firefox

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