ASA-SSM-20 error: update automatic exception: failed connect HTTP

Automatic update has worked for years, but it's not.

I checked the sensor establishes a connection with the peer to https://72.163.4.161//cgi-bin/front.x/ida/locator/locator.pl

ORC creds have not changed.

What is happening here?  I have two sensors behave this way, btw.

Thank you.

John

I had this at one of my clients. I dug into it and discovered the following:

Cisco updated their SSL certificates certificates signed earlier this year to use SHA2. They are signed by a different root certification authority (Verizon if I remember correctly) and the IPS system image must be updated to the latest version (7.3 (5)) to approve of this CA root certificates.

This is mentioned in the IPS 7.3 release notes (5):

http://www.Cisco.com/c/en/us/TD/docs/security/IPS/7-3/release/notes/rele...

  • You need IPS 7.3 (5) to use the automatic update, global correlation and the participation of the network after the migration of the Certificate SHA-2 on Cisco websites.

Tags: Cisco Security

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