Attempt to send a invoice in QuickBooks and I am prompted for a name and a password, which will happen never before. How can I find them?

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  Hello

  Unfortunately, you do not give the exact error message

  ____________________________________________________

  1st thing to try is the system in safe mode restore to before the problem

  http://www.windowsvistauserguide.com/system_restore.htm

  Windows Vista

  Using the F8 method:

  1. Restart your computer.
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  If that does not solve it read more

  read the tutorial below

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  http://support.Microsoft.com/kb/947242

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  http://Windows.Microsoft.com/en-us/Windows-Vista/fix-a-corrupted-user-profile