Audio embeddee Mail & Safari is incomplete

I'm using OS 10.11.4, Mail Version 9.3 (3124), Safari Version 9.1 (11601.5.17.1) and I have problems with audio integrated how appears. I've noticed this primarily by mail, so I'll focus on that.

When I drag an audio file in an email I have to compose, frequently, there is nothing visible. I can highlight the player, but I can't. It looks like this:

It was a WAV file, but I also tried with a MP3 player and it looks exactly the same. If I feel, I hit play and start playing, but there is no visual, so he's here and integrated and it works, but the image is not displayed.

If I send this email, it is sending. However, when I see it in the mailbox SENT or in the Inbox (if I send it to me or receive a file from someone else), it is displayed as follows:

There should be a calendar so I can see how audio is on the left and so I can drag that backward and forward, but he's not here. I can open the file in a different player like Quicktime or another audio player (I'm an audio editor) and it works fine. Either way, it appeared like this in Safari as well, so I wonder if the problem lies in the software that creates this image and not Mail or Safari are...

Any suggestions?

Thank you very much!

-Eric

Well, it doesn't seem to be a way to edit my post, so I'll answer...

I found that the file 'QuickTime Plugin.plugin' was in the "Plug-Ins disabled" folder in the "Internet Plug-Ins" folder I backed into the "Internet Plug-Ins" folder and restarted and it seems to work again. It was the version 7.7.3. I don't know if it's the most common. Everything I can find on the installation of the version the most recent is to reinstall the latest version of Mac OS X, and I don't want to do now... the built-in Player looks like an older version, perhaps. It looks like this:

Anyone know if it's common or more?

I don't know why this plugin has been disabled folder. Anyone know why or if there is an easier way to get the most recent version in there?

There is another plugin in there called: "nsIQTScriptablePlugin.xpt" and Googling autour, he seems to have something to do with Quicktime as well. Should I install a return in the folder "Internet Plug-Ins '? In addition, "Plugin.plugin QuickTime" is now in the TWO folders - "Internet Plug-Ins" and "disabled". No idea why this would be? Maybe when I dragged on, he copied rather than be moved? Those are the only two plugins that are disabled:

Thanks for your help with this!

Tags: Mac OS & System Software

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