Auntie photon more dongle works does not in my laptop

Hello

I have a photon more dongle which is does not in my laptop windows 7 BUT it does not work in my sister's laptop and our office...
When I try to connect the dongle to my laptop it says that the device has been disconnected or is not available...
Please help me

Hello

Thank you for your answer and I appreciate the oinformation you provided.

 
Have you tried step 2 of my previous post? If this isn't the case tried and then uninstall and reinstall the drivers in the first place.
 
For the error code "Code 39
Windows cannot load the driver for this hardware device. The driver may be corrupted or missing. »
Uninstall and reinstall the driver
Error codes in the Device Manager in Windows
 
Also, let us know you tried the same dongle on another computer and check if it works.
Based on the information you have provided, it seems that dongle inbulit plug-and-play drivers are corrupt and if that is the case, then you may contact the manufacturer of the same thing, and get it checked.
 
Hope the helps of information.

Tags: Windows

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