AXC600 crashes every 5 min

Hi all

I'm new here and I need your help!

My AXC600 hangs whenever I turn it on after 5 min and gives the blue windows so known and recognized 8.1 blue screen with an error in registry (but not the error number).

I got the impression that it occurs after you change the location of my documents from C: to D: but I can change now because it take more than 5 minutes.

It also seems that it could be a virus attack, because at the same time, software unexpected has been installed as search engine by default for IE FF and Chrome.

I am trying:

  • to clean the core registry with Ccleaner => no change
  • to make a windows restore-online not rooms to complete the restauraiton point, because he did not find the documents I just change the location.
  • to use the management of recovery of acer-online when I click it, it only...
  • to use the USB key with my windows 8 save the Acer recovery; It does not start on it even, I change the boot sequence.

Now, my possibilities and questions:

  • If it's a hardware problem, my PC is still under warranty I can send it to acer. But I have to find a way to save my data. If I open the PC to get out the hard drive to save my data that it breaks the warranty?
  • If it is a virus problem; I was able to install windows 7? I have a CD and that you choose only to format the partition C: and not D save my data. And if it doesn't work to send to ACER warranty?

Please give me your opinion or suggestions if you have other ideas.

Hello

Finally, I post my PC for the warranty and they change the motherboard that was defective...

Tags: Acer Desktops

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