Backdoor.Tidserv! inf - deletion do not know how to do in this regard.

Hi I have somehow or another managed to get my machine infected by this Backdoor.Tidserv! inf, it was taken over by Norton and Norton page sent is a http://securityresponse.symantec.com/security_response/writeup.jsp?docid=2008-111113-1112-99&tabid=3 must be manually deleted.

That's for the kidnapping on ME / XP, and when I clicked on the link to the MS knowledge base he then sent me to the one for Vista, but don't tell me how to get rid of it.

I had a few probs delay as when trying to connect on the parts of my office would be absent and a reboot is required to make them reappear, also a few times that I would connect you as normal, but windows startup fails and I get windows on 'impossible' journal the next attempt would let me connect.

Other things that I think that this thing was originally was that windows aero would keep turning to the and it was a real pain, it was restarted as the whole themes will be turned off and I have to go through various hoops to make it work again.

Every so often, that I'd get a pop up saying that windows server has stopped working - I do not use my computer as a server so I'm led to believe that this infection was trying to do something here I would also get the 'host process has stoped working"pop up from time to time as well and evil to WiFi Conect.

I recently (3 months or if there is) installed a new larger hard drive as my old one wasn't, I now have a lot of programs and files on my computer that I need for work and no way to copy the hard drive right now (it takes to get a new HARD drive to clone using Norton ghost V.15). So I'm worried for any withdrawals and the reinstallation of system files, which is what it seems I'll have to go through the Norton page for ME / XP I've been is headed.

I am running Windows Vista Home Premium on a Toshiba A100 027 RAM upgraded to 2 GB (from original 1gig) and I have now a 320 GB HARD drive (original is only 80 GB) with all 100gigs of space left I hope you can understand my nervousness of having to make a re-install.

Any advice help greatly appreciated.

If please download Malwarebytes Anti-Malware and save it to your desktop.

  • Make sure that you are connected to the Internet.
  • Double-click on mbam - setup.exe to install the application.
  • When the installation begins, follow the instructions and do not make any changes to the default settings.
  • When the installation is complete, be sure to let that both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • And then click Finish.
  • MBAM will start automatically and ask you to update the program before performing a scan. If an update is detected, the program refreshes automatically. Press theOK button to close this dialog and continue. If you are having problems downloading the updates, manually download fromhere and simply double-click on mbam - rules.exe to install.
  • On the Scanner tab:
    • Make sure the "perform quick scan" option is selected.
    • Then click on the Scan button.
  • If asked to select the drives to scan, we go out all the selected disks and click the Start Analysis button.
  • The scan will begin and "current Scan" will show at the top. It can take some time to complete so please be patient.
  • When the scan is finished, a message box will say "the scan completed successfully. Click 'Show results' to display all found items".»
  • Click OK to close the message box and continue the process of suppression.
  • To the main screen of the scanner, click show the result button to view the list of any malware that has been found.
  • Make sure that everything is checked, and then clickremove selection.
  • When finished, a log report opens in Notepad.
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the content of that report into your next exit replyand MBAM.

Note: If MBAM is a file that is difficult to remove, you may have to restart your computer, then it can proceed to disinfection. It doesn't matter if you are prompted to restart the computer, please do so immediately. Failure to restart normally (not in safe mode) will prevent the MBAM to remove any malware. MBAM can make changes to your registry as part of its routine disinfection. If you use other security programs detects registry changes, they can alert you after scan with MBAM. Please allow the program in order toallow the changes.

I hope this helps.

Good luck!

Lorien - MCSA/MCSE/network + / has + - if this post solves your problem, please click the 'Mark as answer' or 'Useful' button at the top of this message. Marking a post as answer, or relatively useful, you help others find the answer more quickly.

Tags: Windows

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