Backup Seagate Plus will not open in Windows 8?

I installed Windows 8 on Windows XP.   My Seagate Plus backup has not completed the process of restoration.  Now, I get an "unknown error" message when I try to open the Seagate dashboard.  Apparently, I'm not the only one with this problem.  Any suggestions?

Hi Michael,

Thanks for posting your query in Microsoft Community.

Please provide more information for me to better understand the issue.

The drive is detected on the computer?

Please check the status of the drive in Device Manager.

Follow the steps to open the Device Manager.

a. press the Windows key + X.

b. click on Device Manager.

You can check the link to check the compatibility of Seagate backup more with Windows 8.

http://www.microsoft.com/en-us/windows/compatibility/win8/CompatCenter/ProductViewerWithDefaultFilters?TempOsid=win8&Locale=en-us&TextSearch=Seagate%2BBackup%2BPlus%2B&Type=Both&CurrentPage=0&TotalPages=1&ShowCriteria=0&SortCriteria=Relevance&Compatibility=Unknown&LastRequested=14

I suggest you to contact Seagate support as you are not yet able to open the Seagate dashboard.

You can see the help link.

http://www.Seagate.com/about/contact-us/technical-support/

Please get back to us if you have questions about Windows. We are here to help you.

Tags: Windows

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