bad hard drive - replace vs reformat

Hello

So reformatting should remove all bad sectors from a hard disk.

But is a device that is more likely to get more bad sectors or fail areas?

These drives should be replaced or just be reformatted?

Ive been doing dell support now for 15 years now in a major University with an exclusive contract with dell...  I thought that I always did the right thing by replacing the disk with bad sectors, but Im not confused.

When confusion arises is that a family member has recently made a purchase HP as well as "geek squad" to full support at home.  When she had problems, she called me and I called geek squad after some diagnostics to do rather then HP so they could finish the process.  In any case, the tests 'smart' in the diagnosis of HP bios (similar to the dells boot partition) showed that the drive failed a review of surface.  Yet, the geek squad said they would only talk to him through a restructuring process on the phone and that they would not replace the disc and replace the disc didn't need to be made only from a few bad sectors.

IM now questioning myself.

I know if I have bad sectors on a hard disk and give dell the error code, I get a new disc from dell or HP...   But my question, so is the new disc really necessary?

What is the probability that a disk with bad sectors will grow more bad sectors?

Reference dell replaces the disc becase it should not be used more or simply because some areas are bad and its just good business to please customers?

Please do not reply this unless really know you the answer to that, not to speculate.

I want an answer official dell on what I should do and why disks are replaced.

Thank you

Jimmy M from Uconn

Message edited by jimmyinCT on 03/29/2008 14:07
Message edited by jimmyinCT on 03/29/2008 14:08
Message edited by jimmyinCT on 03/29/2008 14:09

Tags: Dell Drives

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