Bamboo create Adobe Elements 11

Hello! I have the create of Wacom Bamboo. Included with the Tablet is a software package download, 11 elements being one of them. Corel Painter Essentials 4 and Autodesk Sketchbook works great. Opens the 11 elements and extracts zip file, but the file does not open. Therefore, it will not install.


Totally disappointed! Ive been working on since last week on this. Technical support Wacom tried to help him, but its still does not. They determined that the problem was with my computer. My computer is fine. I even restored it to factory before installing the software.

Is there a bug in the software? Have I missed a program? I even tried to download a trial version of adobe with the same results. Zip file opens and extracts, but the file does not open.
Any ideas? Thank you!

If you have had the same problem with the downloaded file, and that comes with your software, the problem is on your computer.

You can start debugging: http://helpx.adobe.com/photoshop-elements/kb/troubleshoot-install-using-logs-elements.html

Tags: Adobe

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