BBM BBM setting on new Blackberry 9720

Hi all

I've updated my old Blackberry "BOLD" to a 9720 a couple of days and experiencing problems get BBM to work.  Initially, I had problems with email and BBM surveys and found that Vodafone had not added Blackberry Internet Services to my new plan, this has been resolved yesterday and this morning I could put my good emails but still experiences a problem with BBM.

When I go in BBM, either the facility or the usual BBM icon, I get a screen that says welcome in Blackberry Messenger and invites me to enter a display name, I can then click OK or click on a link to restore the list of contacts.  No matter which of these options I take I have nowhere - if I click on the OK button it tells me to do this without restore contrcts but if I chose to restore or move forward without making of I just end up back on the first screen with nothing happening, if I click to restore Contacts he invites me to do this but still nothing happens and I end up right back on the first screen again.  I've been going round in circles with this for the last 10 minutes or so and have finally given the place and wondered if anyone had any idea of what the question was.

Please take a look at your main Options > BlackBerryID.

Your BBID came there with correct details, etc. ?

Tags: BBM

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