BBM BBM works not

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• BlackBerry Smartphones BBM works not

  I'm unable to receive prompt and do not receive my guest, short my BBM does not work since I got on the phone, what do I do?

  Ah... Well it is a whole different kettle of fish, indeed! I couldn't verify that anything since, in your profile you have listed a bunch of numbers as your company... of invalid data, so I can't check anything at all.

  Further... How the hell would I change the compatibility of your BB? You realize, I hope, that by posting on this forum, you ARE NOT in any way, shape or form supported or even communication with anyone of the RIM, not you? It is a community of users... not an user-to/from-RIM for any communication channel either.

  If you have several things to worry about now...

  ACE - SEM says:

  I talked to my service provider and they said there is nothing they can do cause uses currently the phone was made for other specific service provider that uses, so they can't change my settings.

  If it's the words they used, they are not quite accurate. Any BB can be used on any carrier that is running the same radio frequencies that the BB is capable of (and I have no idea if your in are such). But, to bring you a BB on a carrier network that they don't sell, there are several obstacles to overcome:

  (1) the carrier must say 'yes' to the fact... they are owners of their network and have every right to say what devices will be allowed to connect to it. If they say 'no', then it's the end of it.

  (2) you must be sure that your BB is properly unlocked since its origin manufactured for carrier... see this thread useful for more details:

  • http://supportforums.BlackBerry.com/T5/General-BlackBerry-functions-and/unlocking-your-BlackBerry-gu...

  (3) you must get all our voices works on the carrier, before you even try anything on data level services

  (4) you must be a subscriber of the carrier, a plan of sufficient data to enable BB exclusive services that you wish to

  5 (a) if the carrier directly supports your specific model BB, then you can proceed to the registration of the BB on their network, generating adequate for your BB service book delivery and treatment of the function.

  5 (b) but, if the carrier does not directly your BB-specific model number, then the challenges are much more that most of the carrier's systems will deliver, for BB, the service books required to enable BB exclusive data services, even if you have subscribed to them.

  So, based on this, your BB may or may not ever any function on this carrier network. It can be quite difficult to achieve, especially if 5 b applies. Then take a look at this and decide how you want to move forward. Most people end up just buying a new BB if 5b applies.

  Good luck!

• BlackBerry Smartphones Boost Mobile 9310 BBM works not

  Hello

  I recently bought two 9310's to Boostmobile.com. I activated phones and have the phone service and SMS. Pins and MMS do not work.

  After completing the race of customer service Boost Mobile (called six times to unable to people who do not have the slightest idea how to diagnose my problem), I spoke finally someone who discovered that the PIN is recorded as a Sprint not a PIN brooch Boostmobile. For this reason, Boost system will not my access phone to BBM.

  According to two different techniques, support people, a Boost pin has letters in line and my two new phones to Boostmobile.com have not all letters in the axis. This is what tech to rush to stop support because they thought I tried to record a Sprint Blackberry.

  For the last week, I was not able to get the boost to activate BBM because of this problem. Given that I bought two new phones and they have this problem, I do not think that send them back to get more than two phones will probably solve my problem.

  Does anyone know how to get Boost to activate my BBM service? Apparently their system won't let not my phones access BBM because the system thinks that they are the Sprint phones, but Boost has told me they do not know how to solve this problem.

  I can't begin to tell you how frustrated I am with Boost on the many hours of time I spent on the phone still does not get a resolution.

  I spoke with the support of Blackberry, and they told me that they cannot help me because it is a problem of Boost. But has no RIM to Boost power supply with the phone that has the pin of Sprint?

  Frustrated. Help, please.

  A few days ago, Boost Mobile Tech Support called me to let me know that the solution to the problem is that I need new phones. The phones that I have conducted with a PIN Spint. A big boost Blackberry has a PIN that has letters in the spindle. Since my Blackberry has not all the letters in the axis, it was done properly and I need to return two phones to Brightpoint order new phones.

  I don't have confidence in the present, because I assumed that my chances were good enough get two more of the same since I was initially two phones with the same question. But after 10 calls to boost, hours on the phone with people clueless and not getting anywhere, I saw no other choice.

  Last night, I received a call from Boost Mobile Tech Support to solve this problem. I told the person who told me that the phones were made with a Sprint pin and I needed to get new phones again. He was surprised to hear that, and then he told me that this was not correct. He asked if I was OK with him pass my plan to a different plan then return it restores on my orignial plan. It was supposed to pass by the activation of BBM twice to get BBM activated their system.

  It worked!

  Here are a few things I learned on the Boost Mobile Tech Support:

  (1) the people you talk to are not technical. In fact, they were pretty clueless and do their best to avoid disturbing the staff limited to engineers. At best, they are a conduit for the engineers.

  (2) If you can not get a resolution after hours on the phone, insisting that a 'ticket' is written on your problem and note the number of the ticket.

  (3) make sure that you get the ticket number. If you do not, there is a strong possibility that they said they wrote a ticket but do not have. For some reason, they really don't want to write a ticket. I had to insist to talk to the principal contractor to get a ticket started. This was my 6th time that I called for support and it had not yet started recording.

  (4) make sure that what they have written information about the problem on the ticket. The supervisor wrote the ticket because my phone has no cell service. When I called the next day to learn more, I got the person read the ticket for me and I found that my BBM problem has not been registered.

  (5) make sure that the information contained in the ticket are to the point. Engineers use this information to give a technical support more ideas on how to solve the problem. Then support will call you to try the idea of the engineer. Remember, technical support is an intermediary to the engineer. If technical support writes a wrong description on the ticket, the engineer will not be able to give good advice.

  (6) If no ticket is written when you get off the phone and the problem is not resolved, then you will have lost all of your time on the phone. Next time you call, you'll be all over again. It took me five calls until I discovered this.

  (7) the false information to support tech clueless that they believe are true, but not sure if it's true or not. You call then return another day, while the next person to whom you are speaking is in disagreement with what the previous person. You call then return another day, and you get yet another contradiction. I couldn't on how this happened.

• Audio/video/bbm BBM works not because the new operating system up-to-date

  When I updated my phone yesterday and I try to resonate on bbm voice or video, nothing happens. If someone rings me on BBM it doesn't let me answer--says something about the network connection lost, unable to connect call.

  Hello! I would like to know if the following article helps

  KB36633 impossible to place a voice call or video BBM after upgrade to BlackBerry 10 OS version 10.3.1
  http://www.BlackBerry.com/BTSC/KB36633

  Thank you!

• BlackBerry Smartphones storm 9860 BBM works not

  Hi, I tried to implement the BBM on my new 9860 but he shows welcome in Blackberry messenger, such as a title and nothing else on a blue screen. How do I move forward from here?

  Hi Army25

  I recommend that you connect to a Wi - Fi network
  And see that you have solved the problem
  Since the signal may be this slow lyrics.
  Try it.

  Kind regards.

  • Answer you like me? You want to THANK? Click
  • If it was the SOLUTION click on "accept as Solution!

  #4LL   #ichooseBlackBerry10 @Gutijose14

• BBM works does not in a Simulator

  Hi all, I am fairly new to the Blackberry 10 development, I started the Simulator and tested if BBM works, I followed all the steps requred to make it work but I get "temporary server error, please try again later", I looked through all of the threads that I could find about this problem but nothing works, whenever I try to open BBM , although there seems to be some activity on cmd server, can someone please help

  This line:

  <2014-03-06 11:14:29.567 CAT>:[107]:::
  

  Usually occurs when the policy files Extension JCE (Java Cryptography) unlimited strength jurisdiction have not been installed for the used JVM.

  Download the Oracle Java web site here: http://www.oracle.com/technetwork/java/javase/downloads/index.html
  Unzip the policy files and follow the installation instructions in the README.txt file to install jar of two policy files.

• BlackBerry Smartphones bbm does not work after transfer number?

  Hi I have a torch blckberry 9810 and bbm worked very well yesterday my mobile company has transferred my number from my old provider and now everything works but bbm I get a red watch and her blackberry saying not connected to the internet I have tried to take out the battery and all the setting seems ok HELP PLEASE!

  It is not a question of addons...
  I see talk talk sells a model of curve with a BlackBerry data plan for 25GBP, with 4 GB/month. http://mobile.TalkTalk.co.UK/handsets/BlackBerry-Curve-9320-white#large

  Contact them and tell them that you want to use the internet and the AppWorld on your 9810.

• BlackBerry Smartphones bbm will not work

  Hello
  I recently got a bb curve 9360 and my bbm will not work, it loads fine but I did not receive any request that someone sends me and if I send them one he returned just like pending friend request but they are not receive the request, where mistaken?

  Do you have a data Plan BlackBerry enabled on your account with your carrier or mobile provider?

  You have to, to get the push RIM email functions you are looking for, as well as services of BlackBerry data such as the Web browser, Facebook for BlackBerry, BlackBerry Messenger and much more.

  Then call your carrier and you learn about to have added to your account BlackBerry data Plan.

  Good luck.

• BBM does not open BBM, BBM closed contacts.

  None of my 17 contacts will open in BBM today.
  I want to chat with any of them but it will take about 10 seconds to open and close the BBM application.
  It started to happen today. Yesterday, it works beautifully. I have not installed new applications for about a month. What is going on? It does not work in the two WiFi, or just the network of the carrier. I have excellent signals. Everything else in BBM works... the shop, the channels, groups etc...
  I have two Z30s times with the last official OS 10.2.1.2977 and the latest official version of BBM.
  Only works fine now.

  I tried to restart, remove all third party applications and native applications too. delete all the contacts in the contacts of local phone etwewc. and still my BBM contacts, none of them would work. It takes about 5 to 10 seconds to appear in the chat window and then close the BBM.
  I deleted all conversations recorded in the bbm got, reset all settings by default etc, and still the problem persisted. In the end, nothing has worked. I had to reload the OS 10 software using the link to blackberry and my PC. I had to start all over again. BBM works now. It's so weird that from one day to another BBM would not chat. BBM works now. What has caused the problem? Nobody seems to know.

• BlackBerry Smartphones BBM deleted not being not able to download

  HII, I have the Curve 8520 with OS 5. I tried to upgrade my BBM when because of an emergency, I had to cancel the download. After that the BBM worked well for as 15hours. It was when I tried to open a BBM group which was shown a restart option. I rebooted after what uninstalled the entire application. I can't find it on the app world. Or when I am trying to reinstal it is installing. It displays an error. Everything else works fine. Can you people suggest a solution or give the name and address of the nearest BB service center in Delhi. Thank you!!

  Hi Arun,

  Welcome to the BlackBerry support community forums.

  BBM 7.0 is not supported for OS 5.0 device, but it will be available sometime next time. You can download and install the old version from this link-

  http://mobileapps.BlackBerry.com/DeviceSoftware/entry.do?code=bbm6

• BlackBerry Smartphones BBM is not available in APP world.

  Hello

  My BBM has disappeared from the BB app world, even if I type Blackberry Messenger in the search engine of the app world it shows a few apps from third party bt not the BBM real application itself...

  I currently have 6.2.0.56 BBM version and therefore cannot be updated to BBM 7...

  A few weeks ago, BBM is available for download on App world bt, it was still 6.2.0.56 version not BBM 7. .and BBM 7 released by RIM in December. Now its gone compleletly.

  I will stay in India... If BBM 7 not made available to the Indian BB users by RIM? and when it will be available?

  Or there are some issues with App world?

  And also done BB travel works in India coz I know for cards is BB n traffic BB does not.

  Thank you.

  The reason is that carriers in India have not agreed to support the voice feature of BBM again.

  You should complain to your mobile service providers.

• Smartphones blackBerry BBM icon not shpwing longer once upgrade is

  I've updated v6.2.0.44 and I can't see the icon.  The app is installed but the icon.  Even if I show all the folders, I'm still not.  BBM do not have institutions.

  Help, please!

  Nathalie

  Hi natg,.

  Welcome to the BB community...

  That I can see, I can find only one option for your solution... but b4 that, try a battery pull reboot (pull your battery when your BB to IT)... This continues for n 5 minutes then reinsert the battery and leave your BB start... now, see if you can see the BBM icon or not...

  If the anterior approach is not helping, then go on BB App world and to remove the BBM and then reboot your BB... now, after restart the BB, go to BB App world and seek a BBM or else you can go online ( http://appworld.blackberry.com/ ) adapted to the BONE using your n install it...

• Since the update with OS 10.11.6, flash not working not properly

  Just got a new Mac Book Pro, new on mac in general. Had a video to play on a Web site but didn't work not, downloaded Chrome, worked well. Then made the update to OS 10.11.6 (not), and the video does not work (it says: cannot load the Flash plug-in). Made sure plugin has been enabled in my Chrome. Tried to download Flash himself, tried to remove Chrome and Flash and download Chrome still once, nothing works. Now for some reason, it works... What is (and was) happening... Someone has an idea? THX!

  -Chrome has built in Flash.

  -Safari does not come with Flash and use Flash with Safari, you need to download and install Flash

  So this is why worked chrome and Safari worked after downloading and installing Flash. Make sure you just threw always get Flash from the Adobe website.  Once you install Flash from Adobe it has also installed a Flash preferences panel in system preferences and yo can update Flash from here

• iPhone upgrade of the navigation software now works not properly

  iPhone 5

  New IOS software updated and now the navigation screen not working not properly

  is your site on?

• IOS 9.3.2 whatsapp works not

  IOS 9.3.2 whatsapp works not

  pls help