BE AWARE OF THE PURCHASES ON ADOBE STOCK

Earlier I had just a terrible experience.  I will, and I wanted to buy a picture.  Thus, at the time of purchase, I went to check the small i for information on licenses.  I see that the extended license is too much for me, so I come back and bought the standard one.

Then, after a minute or so, I get 2 emails... with TWO purchases.  one for the standard license and the other for the scope.

OK so far. I think... no worries.  Bad call Adobe.  After have many looking for a certain number, it turns out that they have only a cat put in place for this... so, here, I talk in India.  After my problem, I'm being transferred to another person, who tells me that they can not give me my money back.  Basically, they say nothing they could do, but give me for 'free' standard of 8 images for this license.   Remember, they are not free, bc I pay for them.  Terrible, terrible customer service.

Last time I deal with Adobe Stock.  I would like to do the same thing if I were you.

Hello Ro,

I'm sorry for the difficulty you have had with the customer service. I was able to reproduce the issue you reported and is going to be this escalation to our engineering team. We apologize for the inconvenience and appreciate your patience in this matter.

EBQ

Tags: Adobe Stock

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