Best practices Check - Configuration of the Communication Service

So, we have the following here the use case...

Background:

We have a FMS instance that has several teams using multiple applications, air conditioned and have their own specific communication needs. Teams of infrastructure, such as the database or Server team are also included on this FMS. We have services configured around applications and their dependencies, so a single object will exist in several services.

To work around the lack of granularity configuration and horrible the service-based E-mail in the form, I created an event rule that queries for FSMServices affected for a given event and iterates over all the unique services, pulling on the notification settings through our way of soil and trigger Actions from the command line or appropriate accordingly EmailActions... we use of the-d in the field of shortDesc service options.

Example:

(You can ask for a detailed explanation of what do the settings, if you wish, or that the levels called - but they are just an additive representation of the levels of severity in foglight)

Here's our new problem:

We have teams who want notification on certain rules of certain severities (such as criticism), but not others. This has created the need for a 'white list' or the 'black list' of the original names of rule for the event to determine whether an event should be communicated to our NOC or paged on our teams.

My solution of thought:


We will create a new cartridge (FoglightCommunication) that contains a custom dashboard and the definition of the topology for a FSMServiceConfig object. This object contains a white list or black list for some rules should be provided for each service. This TopologyObject would also resume functionality which serve as my current shortDesc variables... Essentially, it would contain all THE information relevant to its corresponding FSMService object configuration. We have experience in creating modules advanced both in the creation of Foglight cartridge/agents/topology definitions.

The dashboard would exist to facilitate the configuration of this new object and to facilitate the visualization of the current communication service. This would also allow our team to allow the teams less educated with Foglight feature more easily and completely configure their own communication service. Empowering the team owner is always a good thing

My Question:

Did someone in the quest (it's such a name cooler than Dell) sees a problem with this? My only concern is that we could lose all our configuration information to uninstall the cartridge for a upgrade problem. He might consider a work around with an option to export/import... but it's a messy solution and a non-human evidence. Is there a way to specify the data to be persisted, even if the cartridge that has defined this topology definition is uninstalled?

I'd appreciate any comments or thoughts. Thank you!

Hi Adam.

This looks like a very useful customization. I don't see why your team should not move forward with that.

I also like the idea of building an import/export feature in your cartridge in order to preserve the configurations in case you need to uninstall the cartridge. Note that even in this case, type of custom topology that was written to the repository data Foglight will always be there (i.e. it will not be served unless you specifically request this) - so you can be able to get Foglight to save the configuration information important for you.

I encourage you to update the community on your progress on this and send questions, screencaps, etc., as needed.

Thank you!

Robert Statsinger

Tags: Dell Tech

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