BIOS password reset please help

Hello.  I have a laptop that I am trying to erase and re - establish.  It was given to me and it turns out it's a locked BIOS.  Three unsuccessful password attempts gives a screen locked.

The laptop is a HP Compaq 8710p

The P/N is #ABA KR886UA

Any help on this would be highly appreciated.

K.

Hi MrToaster...

I'm sorry that you are having a BIOS password problem with your 8710p.

Reset the password is quite simple and is covered in Chapter 4 of the Guide Service and Maintenance:

  1. Shut down the computer. If you don't know if the computer is off or in hibernation, turn on the computer and then stop it through the operating system.
  2. Disconnect all external devices connected to the computer.
  3. Turn off the power to the computer first, unplug the power cord from the power outlet and then unplug the power adapter from the computer.
  4. Remove the battery (see battery on page 50).
  5. Remove the battery from the time clock (RTC) (see battery RTC page 80) real.
  6. Wait about 5 minutes.
  7. Replace the RTC battery and go back to the computer.
  8. Connect the power to the computer. Replace any battery at this time.
  9. Turn on the computer.
  10. All passwords and all CMOS settings have been cleared.

IMPORTANT NOTE: As shown in #10 above, this will also clear the CMOS memory on the computer!

If you are not comfortable performing these steps, contact HP support for your country / region and they can help you in getting the machine.

I hope this helps!

WARNING: I am an employee of HP, but I am not a spokesman for HP.

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Tags: Notebooks

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