Black boxes in some software using Japanese fonts

Yes, I have contacted the Microsoft's Social support and they told me that I might be able to retrieve a part that helps to find a solution here, I'm sure that's not the right topic to post, but I don't know what it is.

I have a problem with Berlitz Language Learning Software cannot use the Japanese font installed on Windows 8. I know that the software works for XP and should work on 8 (according to the developers). The only difference in the fonts must be the version, version 5.00 (XP) - 6.12 (8).

I concluded with what is a problem with the application, but I was told that I COULD (in particular the forces) get help here to find a workaround. Thank you for your time.

EDIT:
More details:
The software is in two parts, a Chinese and a Japanese. A Chinese seems to work fine, so that Japanese only shows black boxes, and if I copy the black boxes and the application in my browser, they are perfectly fine.

Hello

This problem could be due to the limitation or corrupt software, you will need to contact the manufacturer for assistance.

Please do not hesitate to answer, in the case where you are facing in the future other problems with Windows.

Tags: Windows

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