Black videos YouTube in Safari

Dear SupportCommunity,

I have problems with Youtube videos playing in Safari but do not show the actual video.

The screen stays black, even if the sound plays correctly. This phenomenon occurs completely random.

I tried to empty the register that sometimes solves the problem temporarily. Restart Safari also solves the problem temporarily.

I have this problem getting at least two times a day and have to switch to Chrome if the temporary fixes do not work. It's actually a little boring.

Does anyone have the same problem or an idea where the bat hurt?

Best regards

Timotheus J.

System Specs:

MacBook Pro 13 "early 2015

Intel Core i5 at 2.7 Ghz

8 GB Ram

OS X El Capitan v. 10.11.5

Safari Version 9.1.1 (11601.6.17)

Please try, if you have not already.

1 empty Caches

Safari > Preferences > advanced

Tick the box "Show develop menu in menu bar."

Develop menu will appear in the Safari menu bar.

Click on develop and select 'Empty cache' in the menu dropdown.

2 remove the Cookies and test them.

Safari > Preferences > privacy > Cookies and other data from the website:

Click on the button "Details".

Delete all cookies except those from Apple, your internet service provider and the banks.

Tags: Mac OS & System Software

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