Black white page, rather than the page of the screen and normal startup applications, once I signed with my password.

Hello
In may 2013, I bought a new laptop with Windows 8 pre installed system.
Now, all of a sudden, after signing with password etc, all I get is a black and white page instead of the splash screen and apps showing. The mouse cursor is visible on the white screen and can be moved to ok. Unfortunately, it is that he will. I seem to be able to access some of my documets using the keys Ctrl/Alt/Del, which is strange.
Can you offer help with my problem?
Thank you

I have a Samsung SideSync Homesync lite and two days ago I suddenly had the same symptoms as you all - a blank screen after trying to open a session.  I tried the Ctrl/Alt/Delete road but no change to this problem.  I have however to solve the problem using the following route:

1. go to the LOGIN screen

2 hold down the SHIFT key

3. click on the power bottom-right icon

4. in the Menu that opens select Restart (yet now shift key)

5. in the Menu that opens select troubleshooting

6 in the next menu, select Advanced Options

7. in the next menu, select auto repair.  The computer will try to fix the problem.

8 if the auto repair does not repair the problem back to 5.  and select troubleshooting.

9. Select Refresh your PC note what's going to happen and if this is acceptable to you then:

10 then select and open a session according to the instructions.

11. your PC will be update and cure your problem - it did mine.

Note the update process takes awhile then works in the network not the battery.

I think that the problem is the last update of Windows tried to install before a prior update was carried out.  Moral: make sure that your windows updates are up-to-date.

Tags: Windows

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