BlackBerry 8530 Blackberry Smartphones has not worked properly!

So I got my new Blackberry Curve 8530 with Virgin Mobile two days ago.
I have the $35 / month plan with data UNLIMITED, web, & text and 300 call minutes.
I love the phone, but I had a lot of problems with it:
-When I download the Facebook app it says I don't have the service data to plan it and I even tried to download the v1.6 via the web instead of app world.
-J' tried to make a BIS account and he said: he has not registered with the service and said to the multitude of the routing table thing and I did, I got the recording message and I tried to do a new BIS and it still does not work!
-When I go to the configuration of email, it has only the option for a business account, and I want to use a personal account.
-Blackberry maps is not in all folders or on the home screen, but it's in the options > applications folder.

* In addition, twitter, Web app and everything work fine!

I think that's all and I really want to know if you have solutions, and I really love this phone! I really want to know if it is a question of Virgin Mobile or Blackberry! :/ Thank you very much!

Hi and welcome to the Forums!

Everything you have said indicates that you don't have an appropriate plan data at the level of the BB on your BB. To use the ability to email Push RIM exclusive (among many other services), you must have an adequate data of your carrier plan. Carriers BIS (BlackBerry Internet Service) host for their BB users. In general, BIS is not available through generic data plans. Several ships make stop what is needed the Blackberry data plan. Whatever they call it, it is the carrier that delivers BIS users of BB - contact - the for assistance. Once you have a compatible BIS data plan on your BB (fees regardless of your carrier will charge, btw), then you will have personal email added to the e-mail Setup Wizard.

Good luck!

Tags: BlackBerry Smartphones

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