BlackBerry 9780 Smartphone, how will I know if successful backup

Hello can someone help a person no-tech?   Have tried to spend 2 years to 6 OS using desktop software - 9780 old result is my device at the end of the reboot stops screen then shows error app200.   followed the advice on this forum, but I'm afraid to go beyond the choice on the desktop screen which offers the option of repair which would result in the loss of all data from the device and it would be a disaster for me, if it is not backed up.   I had opted to save early in the process, but have now no idea if this has been done and what happens if anything I will be able to recover if I go ahead with the option 'fix' at this stage.   At the moment I just fitted with a frozen device and have lost a day of my life, try to resolve this issue, and I worry about witless.    (Son of savvy has left home, I try to do these things on my own... with little success!)

Would be very grateful for any advice

Thanks much for the reply and advice - it was kind of you. The phone has been annihilated and not able to be restored because he was already suffering from various issues, I'm afraid, I have taken the plunge and changed for an iphone. I loved my previous Blackberry "BOLD", but have had trouble with this 9780 which was slow and not so intuitive that my previous model. SORRY to leave Blackberry and I am not sure I do totally on with the iPhone, but I embark on a new adventure with an open mind! Thanks a lot for your help.

Tags: BlackBerry Smartphones

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