BlackBerry Q10 can receive the Q10 mail but cannot send

I just got a new q10 and set up my work email, which would not be registered without having to remove the SMT username and passowrd then it worked well and receives e-mail messages but will not send the. It gives just a grey clock and possibly a sign of failed red. BBM navigation and everything work fine.

richievanaardt wrote:

I just got a new q10 and set up my work email, which would not be registered without having to remove the SMT username and passowrd then it worked well and receives e-mail messages but will not send the. It gives just a grey clock and possibly a sign of failed red. BBM navigation and everything work fine.

SMTP password is necessary to send emails.

Contact your IT Department to find the correct address and password

Tags: BlackBerry Smartphones

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