BlackBerry Q10 receiving new Q10 tomorrow. Need help to transfer data of Balckberry Desktop Software

Currently have a Curve 8530. Data are saved on laptop via Blackberry Desktop Software program. B what will be the best way to transfer the data? Thank you.

Thank you for your response. When I heard back for awhile, I called technical support Blackberry and the technician the Nice customer support sent me the following:

Below the instructions on how you can transfer data from the Curve 8530 to the new Q10 use BlackBerry link.

Note: This method requires a PC or a Mac with BlackBerry installed link.

* BlackBerry link only supports the Tablet BlackBerry PlayBook and smartphones BlackBerry 10, with the exception of the migration of initial data of a BlackBerry smartphone running BlackBerry Device Software 5.0 or BlackBerry 6 to 7.1 for the smartphone BlackBerry 10.
* BlackBerry Link is available from www.blackberry.com/blackberrylink and is able to operate simultaneously with BlackBerry Desktop Software for easy migration to BlackBerry 10.
* 10 blackBerry Smartphones will offer an option for auto-install of BlackBerry connection when it is connected to a computer (Mac and Windows)

Before using BlackBerry link for the migration, make sure that:

* BlackBerry link is installed on the PC or Mac that will be used for migration.
* The two BlackBerry smartphone models are detected and can connect to the BlackBerry on the PC or Mac link.

Follow the steps to transfer data using BlackBerry link below

1. plug the BlackBerry smartphone running BlackBerry Device Software 5.0 or BlackBerry 6 to 7.1.
2. Select the name of the previous BlackBerry smartphone the BlackBerry link screen downstairs
3. a page will appear with a message that the device is not supported by BlackBerry binding, on the same page, select data transfer.
4. on the next page, click Next, this BlackBerry smartphone data will then begin to back up.
5. once the backup is complete, BlackBerry link invites you to the new device to be plugged. Unplug the old BlackBerry smartphone and place it in the smartphone BlackBerry 10.
6. the screen will display indicating that the data be sent.
7. When finished, unplug the smartphone BlackBerry 10 as it is ready for use.

If the previous smartphone is not a backup file can be used

1. connect the 10 BlackBerry smartphone to the computer via the USB cable.
2. at the bottom of the screen BlackBerry link, press the arrow towards the top right of the name of the new BlackBerry smartphone.
3. Select Restore > restore from backup > Legacy device backup files.
4. Select the desired backup file.
5. place a tick next to the data to be restored in the smartphone BlackBerry 10. To restore the data all supported, place a check next to restore all data.
6. tap on restore.

Hope this can be useful to you or other new users Q or Z10.

Tags: BlackBerry Smartphones

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