BlackBerry Q5 my Blackberry ID is not an actual e-mail address... How did he get accepted?

Hey fellow BB users,.

Unfrotunately my Blackberry ID was created last year, using a wrong email address...

Its an address with a domain name that does not yet exist...

>

So I am now on my last attempt to guess my password, after trying all possible combinations of my usual (9/10)...

Before I try my luck at home, I wanted to know two things.

1. how an account become active without confirmation by e-mail?

2. is there something else I can do, besides to get my final guess wrong and trigger the security wipe?

Thank you!!!

Hello and welcome to the community!

Torsion_King wrote:

1. how an account become active without confirmation by e-mail?

It is built to do so... there is no need to validate the account authorization to use. However, among the recovery methods requires that the account have already been validated in order to recover the account... Unfortunately, it's him you have to solve this problem, and so that would not be possible.

Torsion_King wrote:

2. is there something else I can do, besides to get my final guess wrong and trigger the security wipe?

There will be no security wipe after the last attempt failed on this... refer:

  • Article ID: KB24157 BlackBerry ID locking behavior

WIPE security would be initiated only after too many failed attempts at the lock of the device password, but not the BBID credential.

There is nothing you can do. With your situation, the "original sin" was the erroneous use of an incorrect e-mail address originally from BBID account. There is no way now to "fix" that. But, refer (just in case):

What I predict will be necessary, is that in fact WIPE you your device, then create a new (and valid) BBID account as part of the initial installation, and then reconfigure manually everything on the device as if it were brand new. You will lose under this invalid BBID purchases, but it is the result of "original sin".

Good luck!

Tags: BlackBerry Smartphones

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