BlackBerry smartphone how to remove my Torch 9800 IT strategy, or how to reset the unit to the factory settings


See the article in the Knowledge Base RIM here for more information about how to remove an it strategy. See method 3 in the link:

KB14202 How to remove a policy from IT to a BlackBerry smartphone

Read this article from RIM's Knowledge Base to reset your device to factory settings.
KB18998 How to reset a factory default BlackBerry smartphone

Tags: BlackBerry Smartphones

Similar Questions

  • How to restore the factory settings on NB520?

    Hello

    Can someone tell me how to restore the factory settings on a NB520?

    Sale on and you want to wipe everything and restore to original for purtchaser.

    How this is described in the document s user manuals.
    Start your NB and press F8. Choose repair my computer and just follow the menu on the screen.

  • BlackBerry smartphone how to install the new language? == > french

    By mistake I delete all my blackBerry Bold 9900 formulations.

    Rest than English.

    I would add yet another language ==> french example...

    In desktop software, I don't have in Applications: "Language and support of entry" to choose...

    Hello and welcome to the community!

    The easiest way is, on a PC (you can not do on MAC):

    (1) make sure that you have a current backup and your BB complete... you can find the instructions at the link in my auto-sig below.

    2) uninstall all the BB OS packages from your PC,

    (3) make sure you have the BB Desktop Software already installed

    (4) download and install on your computer, the BB OS package you want:

    • http://us.BlackBerry.com/support/downloads/download_sites.jsp
    • If all you want are the levels of BONE, it is first sorted by carrier - the carrier supports, your search will be fast. However, some carriers are much slower than others to release updates. To really get the package up-to-date OS for your BB, you need to dig through and find all businesses that support your specific model BB and then compare the BONE levels they support.
    • Use this KB to help you choose the good alternative OS to include the language you want:
      • Article ID: KB05305 Location of support for BlackBerry smartphones

    5) remove all copies of the SELLER on your PC. XML... There will be at least one and maybe 2, and they will be located in the same way or to (it changes based on your version of Windows) these files:

    • C:\Program Files (x 86) \Common Files\Research In Motion\AppLoader
    • C:\Users\(your Windows username) \AppData\Roaming\Research In Motion\BlackBerry\Loader XML

    6 (a) to change your level of BB OS installed (at level or lower), you can run the Desktop software and connect your BB... the software should offer the operating system package you have installed on your PC.

    6 (b) or, for recharging your BB OS level installed as well to change, work around the Desktop software and use the CHARGER. EXE directly, through step 2 in this process:

    If, during the process of 6a or 6 b, your BB has an error '507', simply unplug the USB of the BB cord and reinsert it. do nothing else... This should allow the installation to continue. During the process, when it presents you with the screen of the things Application Loader to install on your device, make sure to develop options and select all items that relate to your desired language.

    Once the operating system is loaded, you can proceed with the activation of the language you want and restoring your backup (on the device).

    If you are on a MAC, you are limited to only your sanctioned carriers OS packages... but can still use any level they currently have to sanction. See this procedure:

    • KB19915 How to perform a clean reload of the smartphone BlackBerry using BlackBerry Desktop Software application software

    Good luck and let us know!

  • HP Pavilion TouchSmart 15 Sleekbook how to restore the factory settings

    I just need to know how to restore my HP Pavilion TouchSmart 15 - b167ca Sleekbook back to the factory settings. This laptop came without the cd.

    cath9999

    goes on Windows

    http://Windows.Microsoft.com/en-us/Windows-8/what-happened-to-backup-restore

    Or F11 and read the Manual Page 61

    http://h10032.www1.HP.com/CTG/manual/c03601748.PDF

  • EDGE of blackBerry Smartphones and now Inernet on TORCH 9800

    Hello

    I really EDGE like this on my phone but when I open a page I have this:

    It is not included as part of your plan current service of navigation via the cellular network. To browse the web, you should use the Wi - FI or contact your service provider to change your service plan.

    I can also use Blackberry messenger and no message can be sent.

    What should I do? I have the blackberry torch 9800 with ATM mobilis Algeria and EDGE runs correctly on mobile?

    OK... Well this is only half of what they should have done; just confirming that you have an account does not solve your problem. Think of it this way... you PAY for ALL your services and ALL your formal support... you should be very angry (with them) that they deliver or you...

  • Wipe data security blackBerry Smartphones - how to restore the mail application?

    Feature: BB Torch 9800.

    Provider: t-mobile.

    I had problems with my gmail set up.  I could not send / receive.  Message "blocked service."

    I did a Wipe of security under option.  Now, my Mail app icon is gone.

    If I go into setup - mail accounts, I see the Internet mail option.  It asks me to enter the account of the company, I do not agree.

    1. how to restore the Mail app?

    2. is it possible to do a hard reset of the device to factory default as a new phone?

    3. wonder if I can use this BB torch for email via Wifi only (not the cell provider data service) as an iPod Touch?

    Thanks for your help!

    Hello and welcome to the community!

    email_dc wrote:

    1. how to restore the Mail app?

    With a strong carrier network (for example, not only WiFi), I suggest the following steps, in order, even if they seem redundant to what you have already tried (steps 1 and 2, each should result in a message from your BB... Please wait just before moving on to the next step):

    1) register HRT

    • KB00510 How to register a BlackBerry smartphone with wireless network
    • Please wait a 'registration' message reach your Messages application

    2) Remove and return Service books

    • KB05000 Remove the maintenance book for the BlackBerry Internet Service email account in the BlackBerry smartphone
    • If you do not have access CMIME, continue deleting
    • KB02830 Send the directories for the BlackBerry Internet Service
    • Please wait "the Activation' Messages, one per already configured e-mail account, arrive in your Messages. If you have not already configured email accounts, please wait 1 hour.

    3) restart

    • With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot-~ 5 minutes...
    • See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

    I hope that will move things again for you! If this isn't the case, then you should contact your mobile provider for formal support.

    email_dc wrote:

    1.

    2. is it possible to do a hard reset of the device to factory default as a new phone?

    There are several methods (which, BTW, no I believe to be useful to your situation):

    • KB16307 Actions performed by the BlackBerry smartphone during the removal of the user stored and application data
    • KB14058 How to delete all data and applications in the smartphone BlackBerry using the security option wipe
    • KB31291 How to reset a BlackBerry smartphone to factory using BlackBerry Desktop Software Settings
    • KB29847 How to charge a BlackBerry smartphone without using the BlackBerry Desktop Software

    email_dc wrote:

    1.

    2.

    3. wonder if I can use this BB torch for email via Wifi only (not the cell provider data service) as an iPod Touch?

    N ° of BB devices lack a complete email client on them. Instead, they depend on the BIS service to provide messaging functionality. BIS is active when you have also listed Internet/personal email where you currently see only Enterprise. All services of BIS, are sent to the device via data carrier network... contact them are therefore the right approach to discover why their network is no longer to deliver to you the services that you pay for.

    Good luck and let us know!

  • BlackBerry Smartphones how out of the loop of ID

    My old BB Bold died on me - and I mean dead. No discount to zero and even the Desk top manager doesn't recognize it. I bought a Torch 9800 has changed the SIM card and it worked fine, until it came to the e-mail set up. I could remember my user name but not the password. I duly clicked 'forgot password' and back came the answer password sent to your B'berry. Probably at my "BOLD" dead. Because I can not access my mail to set the address on the new torch, because I need the password, I'm stuck here. I went to the site of B'berry ID, punch in the username and they too want to sent me a password to my address B'berry. I tried my service provider to get the password. Once more sent to my address mobileemail. They do not provide access to my address mobileemail, web-based as well as possibility of password recovery was released. I tried to go back and recreate a new user ID. No problem until I come to the e-mail address, how I threw because the address is already in use - no surprise, except that I can't use it.

    Is there someone who can suggest a way out of this? Short of renouncing the B'berrys and the purchase of an another smart phone providers.

    PVW

    Thank you very much for your promt reply. I tried your advice/suggestions, but without success. I can only conclude that your point about the dangers of use BIS for the was/is the real pitfall BBID enamel only. My provider has been particularly useless and made disparaging remarks about the problems caused by the so-called B'berry accounts 'package '. The megastore where I bought my BB Bold faithful a few years before, is more about B'berrys and were unable, rather reluctant to help. Europe becomes a wilderness of B'berry. So, I think after 10 years of happiness of Blackberry and three days of effort wasted his defeat in face of time and switch to another system.

    Thanks again for your help. You can't win them all; as the proverb says.

    PVW

  • BlackBerry smartphone how to add the security certificate

    Hey can someone please tell me how to install a certificate of security on my BB, a particular WIFI connection. I loaded the certificate on the memory card, but it fails to open/install.

    HI and welcome to the Forums!

    This is a Ko that may be useful:

    KB13355 How to load a certificate of security of network on a BlackBerry smartphone

  • BlackBerry smartphone how to install the Asian language pack

    does anyone know how to install the Asian language pack?

    whenever I go to my service provider to download software

    RIM asking all possible information, including what company I work for.

    I just want to download a software that supports the languages of Asia and people told me to do it from the blackberry site, but I can't do it because of this reason.

    Hi nellamtnz1207,

    I think don'nt there is a problem in there, it's a required field before RIM privicy policy

    Download all software RIM, you have to fill.

    Good luck

    Prince

    Click 'Like' If you want to thank someone.
    If problem resolves mark message (s) as a 'Solution', so that others can use.

  • BlackBerry smartphone how to stop the charge battery when it is connected to the PC?

    Hi guys, anyone know how to prevent the battery charge when the BlackBerry device is connected to the desktop via USB Manager? TKS!

    boldberries wrote:

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    No good info. It is always good to overflow of a charge.

    Here's some good advice from loading, please read and you will see that many of them will be applicable to you.
    http://www.blackberrynews.com/2008/05/20/battery-use-tips-for-your-maximum-battery-life/

  • BlackBerry smartphone how to download the manual from a mobile browser?

    Hi, I have a simple question, how can I download pdf mamual, ideally in Czech language on my mobile phone using my mobile browser? Can someone give me a step by step tutorial?  When you go to the Blackberry web using the mobile browser, I see a mobile version of web sites and there is no way how to upgrade to version full... Thanks for help Dan

    I finally found a way how to enter the manual section for a mobile browser. The only way I've found is to hack the browser and change the user agent string, then the server will think that I use the regular desktop browser... In this regard, I would like to say that it is more useful to say that something is not possible rather than say nothing. This would save me a lot of time and frustration trying to figure out how to do this. In my view, there is planty space for improvement on your mobile web pages...

  • BlackBerry smartphones how to obtain the latest device for the 7100v 1.8.0.138 platform software?

    How to get the latest device for the 7100v software (platform is 1.8.0.138, which is relevant?)?

    Thanks for your help!

    Cheers, cazz

    Hello!

    Your provider through this Portal:

    Good luck and let us know how it goes!

  • BlackBerry smartphone how to restore the default version device software?

    Hi, I just update my software for device to BlackBerry Handheld Software v4.6.0.477 (EastAsia) BBB that OPTUS. But its totally different with the default version. I can't use Internet via Blackberry web browser using hotspot. It think there should be a lot of wifi and the application of 'download' and 'Instant Messaging' folder are lost! with the default version, when the first time I turn on the handset, there's MSN Messenger, Facebook, Myspace... etc in the folder "Download". Also I can't put more, my "Enterprise activation" required e-mail account, but I just that at the first time I've set up the handset, can I set up mail account everything I love. I'm not a business user. Anyone know how to restore the default device software version? If I can't restore back, anyone knows what version of the device software is better?  or how to fix this?

    BTW: I got my BBB a year ago. This is the first time I try to update the device software.

    Thank you very much!!

    BIS = BlackBerry Internet Service. Here is the OPTUS BIS site

    https://bis.AP.BlackBerry.com/HTML?brand=Optus

    See if you are able to connect to it and try what I suggested. What version of the software do you have on the camera before? You could try downgrading to this version. Different carriers have different versions of the OS, so I can't say what that yours was before the update.

  • BlackBerry smartphone how to change the email account on blackberry 8900

    Hi all

    I installed my yahoo e-mail address on my BB 8900, some days before, I changed the password of my yahoo email address of the PC, now I can not receive or send e-mails form BB, I tried to update the new password in the BB, but I have no idea on how to change the e-mail account on BB 8900 , I will be very appreciated if it someone help me solve my problems.

    Concerning

    alobaydee

    Connect to your BIS account:

    Here, find and edit your yahoo account. Either change the password, or simply delete the account and re - add new.

    Go to the Personal Email Set Up icon and sign.

    Your desktop PC: http://www.blackberry.com/btsc/KB02830
    North American carriers - scroll down to select your carrier
    Carriers worldwide - find your operator from the list

  • BlackBerry smartphone how to change the server password

    Hi, yesterday we changed the password on the server.  Since then, I have a couple of 9300 Blackberry's that no longer work.  I think I need to go to the blackberry and the change of the password but Im not sure what are the options that I have to go.  I trired options - device but I don't have the possibility to advance options, but do not have the option of advanced system settings.   Can someone help me were I can find the option for the mail server if I can change the password. I hope the above makes sense

    BIS is not able to interface directly with Exchange, but have to use OWA, IMAP or pop. However, see:

    • Article ID: KB05255 Associated e-mail account is no longer accessible by the BlackBerry Internet Service account

    Cause 3 may be what you need.

    Good luck and let us know!

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