BlackBerry smartphones "a sync error has occurred." synchronization of calendar

Running BBDM 1.0.4 on OS X 10.6.4 Verizon BB Tour (9630), OS 5.0.0.732.

My synchronization objects on my Mac to my Tour through BBDM has been decent.  However, the last time I tried to sync my iCal calendars, I get the dialogue with the error text

A sync error.

Try the synchronization again.

So I deleted the BB calendar, tried to sync again and got the same error.  Here's the relevant output of the log window:

2010-09-06 18:15:01.904 INFO     default     main      ------------  Log rolled over on Mac OS Version 10.6.4 (Build 10F569)2010-09-06 18:15:01.904 INFO     default     main      ------------  BlackBerry® Desktop Manager Version 1.0.4 (build 10)  USB: Version 1.0.4 (build 0.0.39)2010-09-06 18:15:01.904 INFO     default     main      kern.version: Darwin Kernel Version 10.4.0: Fri Apr 23 18:28:53 PDT 2010; root:xnu-1504.7.4~1/RELEASE_I3862010-09-06 18:15:01.905 INFO     COMMAND     main      Scheduling command [Command BDSyncCommand [Device name:CGTY Tour (30456789) pin:0x30456789 model:9630 hardwareID:0xD000D04 apps:5.0.0.732 platform:4.2.0.334]]2010-09-06 18:15:02.200 INFO     BASE_COMMANDCommands  ------------  Starting [Command BDSyncCommand [Device name:CGTY Tour (30456789) pin:0x30456789 model:9630 hardwareID:0xD000D04 apps:5.0.0.732 platform:4.2.0.334]]  73MB2010-09-06 18:15:02.200 INFO     BASE_COMMANDCommands  Opening DB channel. [Command BDSyncCommand [Device name:CGTY Tour (30456789) pin:0x30456789 model:9630 hardwareID:0xD000D04 apps:5.0.0.732 platform:4.2.0.334]]2010-09-06 18:15:02.201 INFO     DEVCONNECT  Commands  Requesting USB open RIM Desktop [Device name:CGTY Tour (30456789) pin:0x30456789 model:9630 hardwareID:0xD000D04 apps:5.0.0.732 platform:4.2.0.334]2010-09-06 18:15:02.221 INFO     PASSWD      1476C4E0  'RIM Desktop' channel requires authentication.2010-09-06 18:15:02.443 INFO     PASSWD      main      Retreiving password from keychain2010-09-06 18:15:02.499 INFO     DEVCONNECT  Commands  Completed  USB open RIM Desktop [Device name:CGTY Tour (30456789) pin:0x30456789 model:9630 hardwareID:0xD000D04 apps:5.0.0.732 platform:4.2.0.334]2010-09-06 18:15:02.499 INFO     default     Commands  Setting allowConnection to 1 [Command BDSyncCommand [Device name:CGTY Tour (30456789) pin:0x30456789 model:9630 hardwareID:0xD000D04 apps:5.0.0.732 platform:4.2.0.334]]2010-09-06 18:15:02.499 INFO     PASSWD      Commands  Authentication succeeded.2010-09-06 18:15:02.499 INFO     PASSWD      Commands  Closing password dialog2010-09-06 18:15:03.308 INFO     BASE_COMMANDCommands  ------------  Starting Sub: [Command BDCalendarsSyncCommand [Device name:CGTY Tour (30456789) pin:0x30456789 model:9630 hardwareID:0xD000D04 apps:5.0.0.732 platform:4.2.0.334]]2010-09-06 18:15:04.123 INFO     DATABASE_CHLpimSync   Running 'HOST_ADD_RECORD_EX' on Calendar2010-09-06 18:15:04.212 INFO     DATABASE_CHLpimSync   Running 'HOST_REMOVE_RECORD' for record '684770036' on Calendar2010-09-06 18:15:04.213 INFO     DATABASE_CHLpimSync   Running 'HOST_SUMMARIZE' on Calendar2010-09-06 18:15:04.336 INFO     DATABASE_CHLpimSync   Running 'HOST_SUMMARIZE' on Calendar2010-09-06 18:15:04.424 WARNING  Sync ProcesspimSync   Cannot determine service id for current 'Calendar' default service2010-09-06 18:15:04.424 INFO     Sync ProcesspimSync   No cached or current 'Calendar' service ID2010-09-06 18:15:06.503 INFO     PIM SYNC    pimSync   Requesting sync mode FAST for type com.apple.calendars.Event2010-09-06 18:15:06.503 INFO     PIM SYNC    pimSync   Sync Services says we PULL THE TRUTH for entity com.apple.calendars.Event2010-09-06 18:15:06.503 INFO     PIM SYNC    pimSync   Sync Services says we PULL THE TRUTH for entity com.apple.calendars.DisplayAlarm2010-09-06 18:15:06.503 INFO     PIM SYNC    pimSync   Sync Services says we PULL THE TRUTH for entity com.apple.calendars.Organizer2010-09-06 18:15:06.503 INFO     PIM SYNC    pimSync   Sync Services says we PULL THE TRUTH for entity com.apple.calendars.Attendee2010-09-06 18:15:06.504 INFO     PIM SYNC    pimSync   Sync Services says we PULL THE TRUTH for entity com.apple.calendars.Recurrence2010-09-06 18:15:06.504 INFO     PIM SYNC    pimSync   Sync Services says we SKIP the pushing phase2010-09-06 18:15:06.504 INFO     PIM SYNC    pimSync   Pushing phase complete2010-09-06 18:15:08.278 INFO     PIM SYNC    pimSync   Waited 1.8 seconds for mingling phase to complete2010-09-06 18:15:09.066 ERROR*** default     pimSync   Exception during sync: *** -[NSCFArray initWithObjects:count:]: attempt to insert nil object at objects[0]2010-09-06 18:15:09.067 ERROR*** default     pimSync   82MB An exception of type NSInvalidArgumentException occured because: *** -[NSCFArray initWithObjects:count:]: attempt to insert nil object at objects[0]  Stacktrace: 0x988a0b9d, 0x90f29509, 0x988190ff, 0x98840653, 0xd3753, 0xe8228, 0xe817f, 0x968a9361, 0x96893d25, 0x9688cdac, 0x96892f1f, 0x9688a1f3, 0x968a3d41, 0x96889a2f, 0x10a94e, 0x108e26, 0xfdf7f, 0xf1d9f, 0x94ac2ddd, 0x9880c0fb, 0x98809bbf, 0x98809094, 0x98808ec1, 0x6b7e3, 0x94aac8d4, 0x94aac884, 0x93cf381d, 0x93cf36a2, 2010-09-06 18:15:13.811 INFO     BASE_COMMANDCommands  ------------  Completed [Command BDCalendarsSyncCommand [Device name:CGTY Tour (30456789) pin:0x30456789 model:9630 hardwareID:0xD000D04 apps:5.0.0.732 platform:4.2.0.334]] 83MB

Also tried checking the box 'Replace all the events calendar on the BlackBerry device' but the same thing happens.  Any help is appreciated - thanks.

Hey cgtyoder,

How many calendars are currently installed in ICAL?

Also if you go to BlackBerry Desktop Software for the card and go to device > data backup.  It list calendar and calendar all in the selection?

Also do you have any configuration of email on the BlackBerry accounts, to determine if the default schedule has changed?

Try also to forget the device and try to configure the synchronization again, this is the device > forget device.

Tags: BlackBerry Smartphones

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