BlackBerry Smartphones Blackberry "BOLD" synchronization

Hello, "BOLD" is my second Blackberry and I got it for about a year. Although synchroniztion worked well for the first two months, he stopped for unknown reasons, for several months and I did everything possible to solve without success. Every attempt to sync I get an "Unknown Error" error message said. In addition, I cannot configure synchronization settings even thought that I've updated, downgraded and updated applications of device and the desktop several times. I am currently using Windows Vista business with MS Office Outlook 2003 version of the device 4.6.0.304 app and Desktop Application version 5.0.1. I would be grateful for some assistance solve the problem otherwise, I have just a very expensive phone without useful features. Thank you.

After several weeks of trial and error, without success, I finally decided to start from scratch to solve the problem of synchronization.  I uninstalled MS Outlook and Blackberry and files applications then reinstalled them and now the sync works properly.  It's frustrating not knowing what caused the problem because I won't be able to detect if it reappears and reloading applications and files is extremely laborious, but at least for now it is fixed.

jmrmb80 - thank you for your patience, advice and support during the process so thank you very much.

Tags: BlackBerry Smartphones

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    Hello

    These articles may be useful in your quest:

    • KB03315 How set up the synchronisation of data using BlackBerry Desktop Software organizer
    • KB12268 Support for synchronization for BlackBerry Desktop Software for Windows
    • KB11879 What is the mass storage mode
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    • KB29523 How to manually transfer files between a BlackBerry smart phone and a Windows computer
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    Hello and welcome to the community!

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    Additional information:

    KB29237 : "App Error 602" appears on the BlackBerry smartphone running BlackBerry 7

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    Hello

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    Cause 1

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    Resolution 1

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