BlackBerry Smartphones "BOLD" picture to pc transfer

It worked well in the past, but now, for some reason, all the format of are.jpg.rem images. My pc does not recognize them. I tried to rename it to .jpg but pc still not open them. Media Manager even shows pictures as a thumbname, simply as an icon. Have changed thumbnail view before mentioned. Media Manager won't let me transfer them. I tried to to do with card reader, but like I said. PC does not recognize them.  All of the suggestions.

http://www.BlackBerry.com/BTSC/microsites/search.do?cmd=displayKC&docType=kc&externalId=KB11663&SLIC...

Tags: BlackBerry Smartphones

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