BlackBerry Smartphones "BOLD" random Crash

Similar Questions

• My blackberry blackBerry smartphones stops randomly! Help! Bold 9780

  I have a blackberry bold 9780. I had about 6 months and no problems so far. The phone is out of warranty and what is happening is just randomly when I use my applications; for example, when I use my music player, it will play for 1 song and the 2nd song that the phone freezes. I always do a manual battery pull, but even if I do, when it starts, and just before he gets on the screen of the supplier, it will stop.

  I've updated new version after that this problem only occurs in my mobile >

  Now I have damage to my old version, but I still have this problem >

  Sorry, but I don't understand. I gave you two things to try. The first revives a sometimes troublesome devices. The second is intended to determine if your device or your battery is the root of the problem. But, you short answer, I can deduce nothing. How, exactly, did the TWO things worked?

• Crash, blackBerry Smartphones "BOLD", now, all my settings are gone!

  So I'm cruising along the, using my browser in any way unusual as I do every day... when the screen goes white and freezes.  After waiting a few minutes, I turned off it.  When I bring it to the top, all my settings are gone.  My two email accounts still appear under the menu "setup", but not to my folder 'Message' as they did before.  All of my pictures and downloads are gone, as well as several of my icons of the application (including the things in browser, Media Mall, that are the norm).  My camera and video have completely disappeared.  Yet, the alarm is still defined...

  WTF?

  Do this...

  1 remove the battery from the device

  2 remove the card from the camera support. Leave it for now.

  3. replace the battery and restart. Something new?

  4. If you have a memory card adapter or the drive from your PC, place the card support in there and watch from the PC.

• BlackBerry Smartphones "BOLD" not wanting to do what I tell him

  first... Yes this is my first post and im asking for help...    I want to thank everyone who cares to take their time to offer me, some random, a bit of advice

  I have a "BOLD"

  try to connect to a vista pc

  I was not able to get the "BOLD" for a synchronization with the Office Manager, but I was able to get the vista machine to recognize the device... and were able to move files from pc to "BOLD".

  but now I have a video recorded on my "BOLD" I want to put on my PC...   But now, I just realised that nothing ive photos or video taken with the show "BOLD" upward on the pc... I can see the things I put on the "BOLD" with the pc.

  I just deleted my Office Manager... and installed Blackberry USB and Modem ENG (DM4.6, B13) drivers

  I am looking for my office installation disk so I can try to reinstall the Manager... but all I really want is to be able to see my "BOLD" photos and videos on my pc

  Check the below motion picture. It shows how to explore the memory of the device.

  

• BlackBerry smartphone Bold 9900 questions - address book, BBM, and App World

  I have problems with my Bold 9900.  My phone is less than a year and now I can't open my address book.  The phone freezes and I have to take out the battery to restart.  At the same time, my BBM and App World leave works as well.  I can't access an application.

  I tried to restore the operating system with no luck.

  Any other suggestions?

  Hello and welcome to the community!

  jrw577 wrote:

  I tried to restore the operating system with no luck.

  Exactly as you wrote, there is no such capacity... you can "restore" data, but you can only "recharge" your operating system... so, I would recommend that you attempt to reload your OS and perhaps update. Here are a few tips.

  At the top of each forum device, there should be some 'sticky' threads dealing with the level of the OS available for many models. If they understand your model, please use those as a reference as you go along. Otherwise, you will have to dig through the download portal official for packages of OS for your model:

  • http://us.BlackBerry.com/support/downloads/download_sites.jsp

  From a PC, you can install any compatible OS package (for example, for your BB model exact number) of a BB via this procedure:

  • http://supportforums.BlackBerry.com/T5/BlackBerry-device-software/how-to-reload-your-operating-syste...

  Note Although written to "recharge" and the storm, it can be used to upgrade, downgrade or recharge any BB device model - depends on the operating system package you download and install on your PC. If this OS package comes from one carrier other carrier for which your BB was built, then remove, on your PC, all copies of the SELLER. XML... There will be at least one and maybe 2, and they will be located in the same way or to (it changes based on your version of Windows) these files:

  • C:\Program Files (x 86) \Common Files\Research In Motion\AppLoader
  • C:\Users\(your Windows username) \AppData\Roaming\Research In Motion\BlackBerry\Loader XML

  Don't forget that you remove, since your PC, any other BB OS devices as packages with more than one installed on the PC can cause conflicts with this procedure.

  You can also study the use of BBSAK (bbsak.org) to perform the wipe what he is capable.

  You can also try this procedure might limit the specific causal element:

  1. Load your OS "bare bones"... If everything is optional, do not install it.
  2. If the behavior is immediately, then try another OS with step 1
  3. If the behavior does not immediately, then run for as long as necessary to make you to be sure that the behavior will not occur.
  4. Add one more thing - no matter how tempting, one.
  5. If the behavior does not immediately present, and then runs for long enough to be sure he won't have the same problem
  6. Repeat steps 4 and 5 until all things are responsible or the behavior presents

  When the behavior shows up, you know the culprit... the last thing you have loaded.

  If the behavior doesn't re-present, then you know that step 1 or 2 cured it.

  If the behavior has anything, then you have probably a problem of material level for which no amount of OS or software can heal.

  If you are on a MAC, you are limited to only your sanctioned carriers OS packages... but can still use any level they currently have to sanction. See this procedure:

  • KB19915 How to perform a clean reload of the smartphone BlackBerry using BlackBerry Desktop Software application software

  Good luck and let us know!

• BlackBerry smartphones "BOLD" Email Question

  I got my email set in place on my "BOLD" for a while now without any problems.  Now, when I get an email, it can be received using: 'unknown '.  I also can't send emails to this address.  It's my default and it is for me the check sent but it does not come through to the other end.  Help?

  Hi and welcome to the Forums!

  Whenever random strange behaviors creep, the first thing to do is a battery pop reboot. With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes. See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

  If this does not help, try these things (in order).

  Registry of HRT:

  • Homescreen > Options > Advanced Options > host Routing Table > BBKey (it matter little what line is current) > sign up now

  Return Service directories:

  • KB02830 Send the directories for the BlackBerry Internet Service

  Best!

• BlackBerry Smartphones "BOLD" falls down too often

  Hello

  I had this problem for some time. I don't remember if my phone used to hang when I bought first, but I think that this problem came later that I started using it.

  My OS version is: v5.0.0.400 (I think it was later) and platform (5.1.0.110)

  I noticed that my phone often crash when I use the browser on the phone, ex: while on facebook, it crashes just randomly and also when I use the facebook for blackberry application. It's only when I play these two tasks that my phone freezes. My phone carrier is SFR (france). When I say it crashes, I mean it hangs for one or two seconds, the screen turns white and then followed by the light. then it just restarts.

  Memory status:

  FreeSpace: 75.8 MB

  MediaCard freespace: 1.7 GB. (don't have a lot of things on my phone, I made also the memory thing cleaning but it did not help).

  I read through other similar forums but couldn't find a solution. I also tried to uninstall the fb app but the browser of the problem still there. Also it does not matter if my wifi is enabled or disabled, the phone falls down again.

  Someone could suggest a solution to this, and also why this happens only with the browser and fb app?

  First of all, this isn't the latest version of the operating system for the 9700. I know you can get OS 6, if you wish. Don't know if your carrier offers it yet or not, but many are.

  I'm going to guess that the particular operating system you are using has a problem. Try to get a new one and installing it.

• BlackBerry Smartphones Desktop manager crashes

  Hello

  I just bought a BB Bold 9700.

  I installed the Software Desktop manager on my computer, which went well. But when I connect my device, it crashes just, although it basically shows that the device is connected

  What can I do?

  Any help would be appreciated

  Thank you

  Stone

  Update: I downloaded the Director of office of blackberry.com (instead of using one from the cd provided in the box), and it now works perfectly.

  Thank you

• BlackBerry Smartphones "BOLD" not blocking when sheathed

  Someone at - he encountered the problem where the "BOLD" does not crash when sheathed if you have no password value.  If you have a defined password it will ask when removed from the case, but with no password set, it will not.

  See you soon,.

  Dirty

  When you have your camera in the Holster, there are magnets located in places that detects your device. This turns off the screen and the keyboard. (So don't randomly someone call you or send random messages.)

  If you have activated password, it will prompt you to enter before you can use the device. Without active password, your device will come out ready to go host. One thing you can do if you want to, is allow the locking of the keyboard before your device Holster. Next, you need to unlock the device before you can use it.

  I hope this helps.

• BlackBerry smartphone Bold 9700, problem WiFi for MSG of Yahoo, Google Talk, Windows Live :-(

  Hello

  I have a BlackBerry Bold 9700, I have access to WiFi Internet in my home and office, I installed Yahoo MSG, Google Talk, Windows Live from the site of BB, but when I click on connection button on all these instant messaging and displayed error

  «Service not enabled for this handheld»

  

  I have no data Plan on my Sim Card, but I still have WiFi Internet access and I can navigate with my BlackBerry,

  Kindly somebody help me?

  Best wishes

  Hossein

  I hope this answers better.

  http://www.BlackBerryFAQ.com/index.php/What_do_I_need_a_Data_Plan_for%3F

• BlackBerry Smartphone Bold 9790 problem! Need help

  So almost a year ago, I bought a 9790 "BOLD" of Blackberry. The last two months it should automatically restart all the time. Overtime, it would get worse and worse. He would get to the point where, whenever I would call or send a message, it would be turned off. Yesterday, it was on the morning and off around 9. He lit once around 11, then it does not turn on the rest of the day. I have notes on my phone that are very important to me, and it no longer turns. Sometimes things would turn that plugged while, but once disconnected, it would be turned off. Now, plugged or not it lights. Sometimes the red lights, as it usually did when it restarts on its own. I tried to unplug battery and tried different ways to make it work, just long enough to send the notes which are important for me, for my email or something.
  
  I need help make at least on for a couple of minutes, or in order to get my notes in a safe spot.
  The notes are saved on my SD card? In which case I could just take off and get them?
  Please help me

  Have you tried to replace the battery?

  Only the media (pictures, videos, etc.) are stored on the SD card. Everything is stored on the device. That's why you should make backups using Desktop software and/or activate BB Protect.

• BlackBerry smartphone Bold 9900 Email send receives no help

  Recently, I went to the Pearl of BlackBerry to BlackBerry Bold 9900.  I could send and receive emails without any problems on my Pearl, but since I switched phones I can receive only email (Outlook) on the "BOLD"; There are not sent.  If I try to send, I get a red x.  The State of the message says: Transaction error: failure in service.  I tried to troubleshoot using the help option, but it may as well have been written in Greek.  I'm not very tech savy.  If anyone can guide me through the resolution of this problem I would be very happy.  It's very frustrating to have to answer all the time on a computer. Thank you!!!

  Gotcha.  Try this... can you remove e-mail accounts using e-mail configuration and add them on the mobile site?

  Since the device, go to mobile.blackberry.com
  Scroll to connect and click Send.
  Click on join now for the e-mail service you want to add and see if it works.

• BlackBerry Smartphones "BOLD" Stylus

  The AT & T website lists a stylus as one of the 'included accessories' for the BlackBerry "BOLD", and yet I don't see on sites or demos. The "BOLD" includes a stylus?

  hahhaha, I see that now.

  They are wacky, no stylus is included or required.

  Included Accessories# Battery#   AC Adapter# USB Cable#  Getting Started Guide# Quick Start Guide#   CD with User Guide# Stylus
  

• BlackBerry Smartphones "BOLD" doesn't have an option "to appeal for locking. Any help?

  We have a COMPUTER policy to allow BB to "make calls during locking. Everything I read says leave it on the bb @ options/security options/general settings... I don't see this menu option.

  I need to upgrade the software on all of my "BOLD" back this feature? The option was in this menu in the BB 8800.

  Help, please!

  Hello

  On the BlackBerry Bold, it may be under Options > password.

• BlackBerry smartphone Bold 9900 - shows new messages only

  Hello

  I have a Blackberry Bold 9900. I'm new to Blackberry but find quite intuitive except that I'm not able to fix this little glitch. On my phone, I get new notifications of e-mail and I can see the e-mails from the notification at the top bar. However, when I go to the messages folder, I don't see any emails. New unread emails or existing emails. I can say I am connected to the Enterprise Server because I get new e-mail messages (can see them through notification), I can send emails and they delivered, but just nothing shows in the Messages. All this shows it's missed calls.

  I can search for addresses of email from AddressBook and calendar synchronize / displays very well. Some emails are a problem.

  Any help is very appreciated.

  Care phone below, let me know if I'm missing something!

  Free memory = 172,288,730 bytes

  v7.1.0.694 platform 5.1.0.507

  The kernel v3.8.7.1 encryption

  Free applications storage space 164.3 MB

  Integrated multimedia storage

  Total 6 GB without 5.7 en

  Thank you!

  Administration team checks thereon. However, it's funny that calendar synchronizes and shows ok. I am able to send emails. I am able to read new messages in notifications only, but not to messages folder. I tried power market several times without success.

  BUT - earlier I removed the battery and put it again and voila! the emails are all here now! I read this somewhere on the internet, but he also said that in a day or two it goes back to the new symptom. I have my emails at the moment and let's see what happens over the next few days. If the problem does not again surface I'll close this thread mark resolved. In the meantime, get more answers.

  It def seems to be a glitch in Messages app because it's where the emails don't appear - rest everything works.

  Thanks for your advice!