BlackBerry Smartphones Desktop manager crashes

Hello

I just bought a BB Bold 9700.

I installed the Software Desktop manager on my computer, which went well. But when I connect my device, it crashes just, although it basically shows that the device is connected

What can I do?

Any help would be appreciated

Thank you

Stone

Update: I downloaded the Director of office of blackberry.com (instead of using one from the cd provided in the box), and it now works perfectly.

Thank you

Tags: BlackBerry Smartphones

Similar Questions

  • BlackBerry Smartphones Desktop Manager 7 VERY SLOW sync

    Hi, I have a Bold 9700.  I used 01:54 days ago Office Manager, when I upgraded to 7.  Now, it's VERY SLOW sync.  It took 1/2 hour or more for some 800 contacts and events of 200-300.  He used to take a minute to synchronize.  I tried USB or Bluetooth so the connection is not the problem.  I use Windows 7 Pro 64 bit.  I get just to the version 6 and version 7 simply plug?  Help!

    I found a solution

    BTW, I have 1500 contacts, ~ 200 events & ~ 400 notes. USB sync works ~ 1 minute

    After the comQosants caused the final step to hang during the synchronization of the 'Preparing' Organizer overview of sync, I deleted Desktop manager by using Add/Remove Programs & restarted my PC

    Then I downloaded the installer from the web site of Blackberry, I configured synchronization to replace the data on the handheld = "go to your device only"(outlook est ma principale source pour les Contacts, calendrier, tâches & mémos & que les données sont complètes) ".

    1 way sync worked well.

    Then I changed the data synchronization, settings back to two lanes between your device and your computer.

    It has worked very well for

  • Software blackBerry Smartphones Desktop manager 4.7 v

    Just installed this version of the software of office of Bishop.  During implementation I ticked "open in the start menu" or something in that sense - so when I boot my laptop, the software opens automatically.  I would like to change this option and open the software at will.  I can't find this option - any help?

    Cann't you change the setting of the application installed. Click Start-> Control Panel-> Add Remove Programs-> BlackBerry Desktop Manager-> change/remove. Now change the settings to open the application at will.

  • Password blackBerry Smartphones Desktop Manager

    My Dexktop Manageer software does not accept my password.  I guess I don't know what password they ask.  I tried my phone password, my password Blackberry and even a few random that I use for other applications.

    Thanks for the tips.  I disabled the password to my phone and now I can use the software.  That won't be a problem, turn it off for my synch.  I'm thinking of getting a new phone and wanted to back up my data before buying. A small question.  When I first bought the phone and used the Desktop Manager, it asked for the password, and then remembered?  Or he reads my password of my phone.  The reason why I ask is because I've changed my password several times since my purchase and I was wondering if it was reading an old password.  This problem is during the month, but I never had the time to remedy.  Thanks again, and I consider that this problem should be solved.

  • Sync blackBerry Smartphones Desktop Manager problem

    I sync my Curve 8330 to Outlook using the Desktop Manager.  All was well until the last two days when the Manager seems stuck to read the calendar and present finally error message says he has encountered a problem and needs to close.  The signature of 'error' is the following: "Event Type: BEX P1: DesktopMgr.exe '... and it turns from there.    By pressing the "Debug" button in the message window error does not seem so that the problem is re-occurred.  Any idea on how I can fix this?  Thank you.

    sporras wrote:

    Received with respect to the wizard.  Thank you.

    What is a "BIS" account and how do I connect?

    How can I send the "servicebooks' and that happens there/where are they?

    How to restore the selective backup?

    http://www.BlackBerryFAQ.com/index.php/Where_can_I_log_into_my_BIS_account%3F

    http://www.BlackBerry.com/BTSC/microsites/search.do?cmd=displayKC&docType=kc&externalId=KB02830&SLIC...

  • BlackBerry Smartphones Desktop manager for mac do not sync with the calendar

    Director of office has started to give me a sync error yesterday when synchronizing the calendar. I get no error message for the contacts. I use the mac Desktop Manager. I've never had this problem before. I put Update Manager Office yesterday after the sync error, but that has not fixed the problem.

    Any suggestions?

    Thanks for the reply yancy.

    This error message do you receive?  You only synchronize Ical or Entourage?

    Also have you tried to forget the device and re-configuration of the synchronization?

    To forget the camera, go to device > forget device.  Unplug the BlackBerry, re-connect the Mac.

    I look forward to your reply.

  • Media of blackBerry Smartphones desktop manager manager does not

    I have install desktop manager twice, and whenever the Media Manager is gray and I am not able to use to transfer the documents and pictures.  Any suggestions?

    You are welcome

    Please solve this thread. Set the mark of 'Solution' on the right side of the post containing the solution for you.

  • Storm & blackBerry Smartphones Desktop Manager

    My husband and I got the storms a few months ago.  He was able to install office from the CD Manager.  I wasn't able to do it on my laptop.  I tried his and my CD.

    Does anyone know what version of the software I need to select to download from the Web site?

    Your basic choice is language (English or multi) and media manager or not. For example, choose this one for English without Media Manager:

    Desktop Manager 5.0.0 English B28 - without Media Manager

    • File name: 500_b028_english_nomediamanager.exe
    • File size: 87,402 MB
    • Date published: 17 July 09

    And pick this one to several languages with the Media Manager:

    Desktop Manager 5.0.0 B28 multilingual - with Media Manager

    • File name: 500_b028_multilanguage.exe
    • File size: 315,132 MB
    • Date published: 17 July 09

    Most of the others are sub-composants... stick with the full Desktop Manager and you will get everything you need.

    Let us know how it goes.

  • BlackBerry Smartphones Desktop Manager 4.7 for BB "BOLD" - Roxio does not recognize the SD Media

    I use the latest (version 4.7) Desktop Manager but Roxio will not recognize the SD card inserted in the phone.

    I tried (2) Micro SD cards with data on them both.

    The phone recognizes both cards and I can access the files via telephone.

    I forgot one option in Roxio?

    Hi and welcome to the forums!

    Please tell us what type of PC OS you use. (Windows 2000, XP, Vista)

    See if you can access the support card without using Desktop Manager.

    Fix the USB on the BB and the PC. Do not use the Desktop Manager.

    Go to 'My Computer' on the PC and the BB will be displayed as a flash drive.
    Then you can "drag and drop" files on the BB.
    Use the following settings in the option of "BOLD":

    Card support ON

    NONE encryption mode

    (Storm AND "BOLD" only) Media Transfer Protocol

    WE support mass storage

    Auto enable mass storage support when it is connected TO
    Thank you

    Bifocals

  • BlackBerry Smartphones Desktop Manager 4.7 (for storm) does not connect to Lotus Notes

    I have a 8130 for awhile and it works very well using DM 4.2 SP2. I had the storm on Friday and tried to be updated since then. Here's what I tried in order.

    After I had the storm I have...

    4.2.2 removed off of my computer. 4.7 installed. Storm connected.

    Result = DM will not let put me in my notes by default connection profile box in the "instead of" in the "Lotus Notes Login" dialoge box at startup.

    4.7 deleted. The clean uninstall procedure with some registry changes noticed on the site Web of Blackberry. DM 4.2 RELOADED. 8130 reconnected. Connected to the Notes. Do you have a synchronization. 8130 disconnected. Installed DM 4.7. 8130 connected.

    ' Result = could not specify profile fitting of Notes in the box "instead of" in the Lotus Notes Login ' box of dialoge on starting DM.

    After some trial and error, I am able to get all instances of DM uninstalled and allowed out of my registry. Then load 4.2 DM and get my 8130 to work. I am able to install 4.7 itself or on top of 4.2 but the result is always the same. DM is not able to connect with Lotus Notes.

    Someone has seen something like this before? Someone at - it suggestions of things to try? I'm going out of my mind here trying to get this thing to run.

    Thanks in advance.

    Hi and welcome to the forums

    Did you also install Media Manager at the same time on your PC?

    Also the version of lotus notes do you use.

    and we are using all the connectors, another

    are question you installing from an island or a configuration based on the server?

    Thank you

    Two items for your reference:

    http://www.BlackBerry.com/BTSC/search.do?cmd=displayKC&docType=kc&externalId=KB15311&sliceId=SAL_Pub...

    http://www.BlackBerry.com/BTSC/search.do?cmd=displayKC&docType=kc&externalId=KB00651&sliceId=SAL_Pub...

  • BlackBerry Smartphones Desktop Manager does not recognize Blackberry 9650


    Hello Hmend99,

    I'm here to try to help or at least guide you on common sense.

    because something similar happened to me and I am sure I know

    What is the problem.

    This may be due to the fact possible that the Mac where is your blackberry

    undetected can run on 64-BIT KERNEL mode which

    BLACKBERRY STILL NOT OFFERED to SUPPORT / DRIVERS FOR.

     They know this problem for months and months and until now

    they don't seem to really care about their customers or to offer

    a stable only 32 & 64 bit driver for mac, instead, they just said

    clients (people like you and like me know this kind of questions,

    and who expect to have our appliances working like it should and not to

    have to deal with the BS like that, because we spent a lot of hard-earned

    money for something we thought would work without problem

    was available and could easily have gone because if something we

    knew would happen this kind of things, because Blackberry is not the

    alone on the smartphone market, but we just thought was reliable).

    to follow this LAME SOLUTION, which Im sure could help you, but

    is certainly not a solution:

    A LAME on BLACKBERRY KNOWLEDGE BASE SOLUTION.

    And here I quote for you:

    BLACKBERRY KNOWLEDGE BASE

    ARTICLE KB19728


  • Update blackBerry Smartphones Desktop Manager install

    I clicked CHECK for updates

    So, I see the 5.0.1 for the DM. I click on install & see in the taskbar of Pop up

    THERE WAS AN ERROR OF INSTALLATION OF UPDATES

    I'm doing something wrong?

    I downloaded it directly from BB...

    https://www.BlackBerry.com/downloads/entry.do?code=A8BAA56554F96369AB93E4F3BB068C22

  • BlackBerry Smartphones Desktop Manager v 4.2 SP 2


    I have sent you a private message regarding your need.

  • Smartphones from blackBerry Desktop Manager crashes on first click

    My Desktop Manager software crashes on the first screen indicating that Windows has encountered a problem and closes. No error code not shown. Read me file says I'm in version 7.0.  I have this problem since January.  Using Vista. How can I fix?

    Hmm... Uninstall and install the v6.1.0 B38.  They took the 7.0 version because it was causing problems.

    Software for desktop PC

  • Smartphones from blackBerry Desktop Manager crashes since loading v6.0.0.43

    I just lost another hour trying to synchronize my 9530 BB with MS Outlook (v2003 on laptop with XP SP3) when the BB Desktop v6 hung several times during the launch.  I just downloaded the old desktop v5 and install it now.  My BB is 2 years, I'm in the mkt for a new phone. Due to timing issues, as well as the low battery performance, it is difficult for me to not switch to Android as soon as POSSIBLE.  I love BB, but it was due to the steady performance and high reliability.  Without that, I'm better with new Android phones and more applications.

    I'll try to roll back to the b 82 5.0.1 to see if the Desktop Manager will synchronize as it was as an interim solution.

    Does anyone know how to run the v6?

    (Otherwise, I'm out of here and I'll see how Android or iPhone sync.)

    Successfully removed Desktop Manager v6 and restored to v5.  Works as expected - syncs between Outlook and the storm without hanging.

    Why would a broken version be released?

    In any case, solution seems to be to keep the version of the software that actually works.

Maybe you are looking for

  • Satellite Pro A10 - installing the audio driver on Win XP

    I have a computer Satellite Pro A10 and the audio driver is not respected my model above.Please send me the audio driver and I have installed window XPThank you

  • Check when a release becomes available

    I usually use mistake / error in signals to sequence execution of my screws. However, I use an instrument really old with an old VI (HP 54501 A oscilloscope if you are interested). In fact, my task is I want to trigger the oscilloscope via hardware (

  • HP Officejet Pro 8500 has... Think new HP ink tank is empty.

    Printer stopped working and asked a new magenta ink tank.  I put a new reservoir of HP, but it keeps asking for a new.  I'm sure that wasn't too empty...  Please advise...

  • T430 - Ultrabay caddy with factory-hdd, SATA 2 or 3?

    Hello I bought an SSD for internal Bay and want to use the drive from the factory with the ultrabay caddy. There are several products that offers SATA II or SATA III. Is the capable standard drive using extra speed up to 6 Gbps? I thought about this

  • Background color with sticky notes problem

    I have a weird problem with sticky notes. It works well, but the background color of the text entry box remains white, despite the color you choose. If you choose any color, borders will change, but the input area stays white. Any thoughts on how to