Update blackBerry Smartphones Desktop Manager install

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• Update blackBerry Smartphones / Device Manager issue

  Hey guys, I have a problem.

  I recently acquired a Blackberry 8330 and let me start by saying this: it's one of the best machines I've ever held. It is simply amazing.

  I installed the Device Manager and have been using it without any problem. Then, I went and did an update wireless with my phone, the upgrade of the OS. Since I did this, however, the Manager has recently stopped recognizing my device - my computer recognizes him again, as he charges when it is plugged in and I can always access to the hard drive, but for some reason, I cannot use the Device Manager to do anything - down, States in the Device Manager there is no trendy Black Berry as shown by the 'None' exposed next to the Pin number.

  What can I do? I really need to access blackberry via the Device Manager. Someone, please help > _

  Things I've tried:

  -Restart the Blackberry (both by pressing the red button and pull the battery and re insert)

  -Update the device to the more recent version Manager

  -The latest version is uninstalled, then download and install the version provided with the blackberry (4.2)

  I noticed that the CD that came with the device itself does not contain the most recent edition of the Device Manager, if that means anything. It's just weird that the Device Manager has stopped working after I upgraded. Currently, my OS is V4.5.0.175. I've recently updated both my 8310 Black Berry - same question parents. Before, I could access it via Device Manager. Now, I can't. Please help me!

  -Santos

  Ahhhh Yes... interesting... try these:

  Here is the list of troubleshooting atricles... I hope that something will be useful:

  http://supportforums.BlackBerry.com/T5/BlackBerry-Desktop-software/tips-for-getting-BlackBerry-deskt...
  KB02640 Troubleshooting USB connections
  KB15486 Top 10 smartphone BlackBerry and BlackBerry Desktop Manager troubleshooting tips
  KB11439 BlackBerry Desktop Software does not detect the BlackBerry smartphone when it is connected
  KB00019 PIN code not displayed in BlackBerry Desktop Redirector
  KB10938 "Current USB charge is insufficient," appears on the BlackBerry smartphone
  KB01451 How to enable Sync advanced logging if a wired synchronization fails

  In addition, make sure you use only the root USB ports... without hubs (sometimes the front-end ports are hubs... use a rear USB port). And don't forget to try to disable the USB power management in the configuration of your system (Device Manager).

  My apologies in advance if this is redundant - there is no way to be sure that if you have already seen and tried these.

  I hope that something it is useful!

  See you soon!

• BlackBerry Smartphones Desktop manager crashes

  Hello

  I just bought a BB Bold 9700.

  I installed the Software Desktop manager on my computer, which went well. But when I connect my device, it crashes just, although it basically shows that the device is connected

  What can I do?

  Any help would be appreciated

  Thank you

  Stone

  Update: I downloaded the Director of office of blackberry.com (instead of using one from the cd provided in the box), and it now works perfectly.

  Thank you

• Software blackBerry Smartphones Desktop manager 4.7 v

  Just installed this version of the software of office of Bishop.  During implementation I ticked "open in the start menu" or something in that sense - so when I boot my laptop, the software opens automatically.  I would like to change this option and open the software at will.  I can't find this option - any help?

  Cann't you change the setting of the application installed. Click Start-> Control Panel-> Add Remove Programs-> BlackBerry Desktop Manager-> change/remove. Now change the settings to open the application at will.

• BlackBerry Smartphones Desktop manager for mac do not sync with the calendar

  Director of office has started to give me a sync error yesterday when synchronizing the calendar. I get no error message for the contacts. I use the mac Desktop Manager. I've never had this problem before. I put Update Manager Office yesterday after the sync error, but that has not fixed the problem.

  Any suggestions?

  Thanks for the reply yancy.

  This error message do you receive?  You only synchronize Ical or Entourage?

  Also have you tried to forget the device and re-configuration of the synchronization?

  To forget the camera, go to device > forget device.  Unplug the BlackBerry, re-connect the Mac.

  I look forward to your reply.

• BlackBerry Smartphones Desktop Manager 7 VERY SLOW sync

  Hi, I have a Bold 9700.  I used 01:54 days ago Office Manager, when I upgraded to 7.  Now, it's VERY SLOW sync.  It took 1/2 hour or more for some 800 contacts and events of 200-300.  He used to take a minute to synchronize.  I tried USB or Bluetooth so the connection is not the problem.  I use Windows 7 Pro 64 bit.  I get just to the version 6 and version 7 simply plug?  Help!

  I found a solution

  BTW, I have 1500 contacts, ~ 200 events & ~ 400 notes. USB sync works ~ 1 minute

  After the comQosants caused the final step to hang during the synchronization of the 'Preparing' Organizer overview of sync, I deleted Desktop manager by using Add/Remove Programs & restarted my PC

  Then I downloaded the installer from the web site of Blackberry, I configured synchronization to replace the data on the handheld = "go to your device only"(outlook est ma principale source pour les Contacts, calendrier, tâches & mémos & que les données sont complètes) ".

  1 way sync worked well.

  Then I changed the data synchronization, settings back to two lanes between your device and your computer.

  It has worked very well for

• Media of blackBerry Smartphones desktop manager manager does not

  I have install desktop manager twice, and whenever the Media Manager is gray and I am not able to use to transfer the documents and pictures.  Any suggestions?

  You are welcome

  Please solve this thread. Set the mark of 'Solution' on the right side of the post containing the solution for you.

• Password blackBerry Smartphones Desktop Manager

  My Dexktop Manageer software does not accept my password.  I guess I don't know what password they ask.  I tried my phone password, my password Blackberry and even a few random that I use for other applications.

  Thanks for the tips.  I disabled the password to my phone and now I can use the software.  That won't be a problem, turn it off for my synch.  I'm thinking of getting a new phone and wanted to back up my data before buying. A small question.  When I first bought the phone and used the Desktop Manager, it asked for the password, and then remembered?  Or he reads my password of my phone.  The reason why I ask is because I've changed my password several times since my purchase and I was wondering if it was reading an old password.  This problem is during the month, but I never had the time to remedy.  Thanks again, and I consider that this problem should be solved.

• Sync blackBerry Smartphones Desktop Manager problem

  I sync my Curve 8330 to Outlook using the Desktop Manager.  All was well until the last two days when the Manager seems stuck to read the calendar and present finally error message says he has encountered a problem and needs to close.  The signature of 'error' is the following: "Event Type: BEX P1: DesktopMgr.exe '... and it turns from there.    By pressing the "Debug" button in the message window error does not seem so that the problem is re-occurred.  Any idea on how I can fix this?  Thank you.

  sporras wrote:

  Received with respect to the wizard.  Thank you.

  What is a "BIS" account and how do I connect?

  How can I send the "servicebooks' and that happens there/where are they?

  How to restore the selective backup?

  http://www.BlackBerryFAQ.com/index.php/Where_can_I_log_into_my_BIS_account%3F

  http://www.BlackBerry.com/BTSC/microsites/search.do?cmd=displayKC&docType=kc&externalId=KB02830&SLIC...

• Storm & blackBerry Smartphones Desktop Manager

  My husband and I got the storms a few months ago.  He was able to install office from the CD Manager.  I wasn't able to do it on my laptop.  I tried his and my CD.

  Does anyone know what version of the software I need to select to download from the Web site?

  Your basic choice is language (English or multi) and media manager or not. For example, choose this one for English without Media Manager:

  Desktop Manager 5.0.0 English B28 - without Media Manager

  • File name: 500_b028_english_nomediamanager.exe
  • File size: 87,402 MB
  • Date published: 17 July 09
  • Download Software

  And pick this one to several languages with the Media Manager:

  Desktop Manager 5.0.0 B28 multilingual - with Media Manager

  • File name: 500_b028_multilanguage.exe
  • File size: 315,132 MB
  • Date published: 17 July 09
  • Download Software

  Most of the others are sub-composants... stick with the full Desktop Manager and you will get everything you need.

  Let us know how it goes.

• BlackBerry Smartphones Desktop Manager 4.7 for BB "BOLD" - Roxio does not recognize the SD Media

  I use the latest (version 4.7) Desktop Manager but Roxio will not recognize the SD card inserted in the phone.

  I tried (2) Micro SD cards with data on them both.

  The phone recognizes both cards and I can access the files via telephone.

  I forgot one option in Roxio?

  Hi and welcome to the forums!

  Please tell us what type of PC OS you use. (Windows 2000, XP, Vista)

  See if you can access the support card without using Desktop Manager.

  Fix the USB on the BB and the PC. Do not use the Desktop Manager.

  Go to 'My Computer' on the PC and the BB will be displayed as a flash drive.
  Then you can "drag and drop" files on the BB.
  Use the following settings in the option of "BOLD":

  Card support ON

  NONE encryption mode

  (Storm AND "BOLD" only) Media Transfer Protocol

  WE support mass storage

  Auto enable mass storage support when it is connected TO
  Thank you

  Bifocals

• BlackBerry Smartphones Desktop Manager 4.7 (for storm) does not connect to Lotus Notes

  I have a 8130 for awhile and it works very well using DM 4.2 SP2. I had the storm on Friday and tried to be updated since then. Here's what I tried in order.

  After I had the storm I have...

  4.2.2 removed off of my computer. 4.7 installed. Storm connected.

  Result = DM will not let put me in my notes by default connection profile box in the "instead of" in the "Lotus Notes Login" dialoge box at startup.

  4.7 deleted. The clean uninstall procedure with some registry changes noticed on the site Web of Blackberry. DM 4.2 RELOADED. 8130 reconnected. Connected to the Notes. Do you have a synchronization. 8130 disconnected. Installed DM 4.7. 8130 connected.

  ' Result = could not specify profile fitting of Notes in the box "instead of" in the Lotus Notes Login ' box of dialoge on starting DM.

  After some trial and error, I am able to get all instances of DM uninstalled and allowed out of my registry. Then load 4.2 DM and get my 8130 to work. I am able to install 4.7 itself or on top of 4.2 but the result is always the same. DM is not able to connect with Lotus Notes.

  Someone has seen something like this before? Someone at - it suggestions of things to try? I'm going out of my mind here trying to get this thing to run.

  Thanks in advance.

  Hi and welcome to the forums

  Did you also install Media Manager at the same time on your PC?

  Also the version of lotus notes do you use.

  and we are using all the connectors, another

  are question you installing from an island or a configuration based on the server?

  Thank you

  Two items for your reference:

  http://www.BlackBerry.com/BTSC/search.do?cmd=displayKC&docType=kc&externalId=KB15311&sliceId=SAL_Pub...

  http://www.BlackBerry.com/BTSC/search.do?cmd=displayKC&docType=kc&externalId=KB00651&sliceId=SAL_Pub...

• BlackBerry Smartphones Desktop Manager does not recognize Blackberry 9650

  
  

  Hello Hmend99,

  I'm here to try to help or at least guide you on common sense.

  because something similar happened to me and I am sure I know

  What is the problem.

  This may be due to the fact possible that the Mac where is your blackberry

  undetected can run on 64-BIT KERNEL mode which

  BLACKBERRY STILL NOT OFFERED to SUPPORT / DRIVERS FOR.

   They know this problem for months and months and until now

  they don't seem to really care about their customers or to offer

  a stable only 32 & 64 bit driver for mac, instead, they just said

  clients (people like you and like me know this kind of questions,

  and who expect to have our appliances working like it should and not to

  have to deal with the BS like that, because we spent a lot of hard-earned

  money for something we thought would work without problem

  was available and could easily have gone because if something we

  knew would happen this kind of things, because Blackberry is not the

  alone on the smartphone market, but we just thought was reliable).

  to follow this LAME SOLUTION, which Im sure could help you, but

  is certainly not a solution:

  A LAME on BLACKBERRY KNOWLEDGE BASE SOLUTION.

  And here I quote for you:

  BLACKBERRY KNOWLEDGE BASE

  ARTICLE KB19728

  
  

• BlackBerry Smartphones Desktop Manager v 4.2 SP 2

  
  

  I have sent you a private message regarding your need.

• Unable to update BlackBerry Smartphone OS 7.0 to 7.1 using the Desktop Manager

  Hello...

  I have bb 9380 curve that has OS 7.0, I want to update 7.1.  I downloaded the software for the device 7.1 and installed in the PC but when I try to update via the Desktop Manager, it shows me 'There is no update available for your device'... . How can I update?

  Thank you

  KDATE

  1. you noted in your profile here you have 'none' as a mobile operator or carrier, is this correct?

  2. did you delete the Vendor.xml from PC?

  Go to c:\program files Research in motion\apploader and delete the file named "vendor.xml." (You might have another Vendor.xml file hiding on your computer.) Open Windows Explorer, and in organizing key (on Windows 7, there are similar tools for Vista and XP) click on 'folder and search options. On the display tab, make sure that your computer is configured to display the hidden files and folders. Once you have done this, look for your drive C:\ "Vendor.xml".)

  * Starting with later versions of the OS6, there are now three copies of the SELLER. XML
  C:\Program Files\Fichiers Research In Motion\AppLoader (for 32-bit Windows XP/Vista/7)
  ==========OR============
  C:\Program Files (x 86) \Common Files\Research In Motion\AppLoader (for 64-bit Windows Vista/7)
  C:\Documents and Settings\ * name * \AppData\Roaming\Research In Motion\BlackBerry\Loader XML
  C:\Documents and Settings\ * name * \Application Data\Research In Motion\BlackBerry\Loader XML
  You can also just search of the SELLER. XML. ensure that you choose the ADVANCED SEARCH and include hidden files. It should display the file in three places. Delete all copies that it finds.