BlackBerry Smartphones failed to register newly bought BB Bold

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• BlackBerry Smartphones failed to register a wireless network to activate the personal e-mails

  Hi all

  I have the new Blackberry storm, went through the usual process to set up the phone by using the wizard.

  I tried for a week now define personal emails, but when you try to do, it gives me only the Enterprise configuration option.

  I tried a lot of things that suggested the Blackberry site, but nothing has worked.

  I tried to save the wireless network by following these steps:

  By clicking on Advanced Options > the host Routing Table > sign up for

  He then said 'Check that a confirmation e-mail message was received on the BlackBerry Storm smartphone'.

  It never crossed...

  Wireless is still not registered and I can not always an option to run the personal e-mails...

  Any comments or ideas would be greatly appreciated.

  Hi and welcome to the forums!

  Your data plan may not be configured correctly on your phone.

  I guess you cannot use the browser either.

  Send a PIN message to yourself. If you do not receive it, your data plan is not in place.

  Call your carrier and have them properly available phone, stay on the line until you

  without checking your email works.

  Thank you

  Bifocals

  Don't forget to adjust your thread.

  Put the check mark in the green box containing your answer! Thank you

• 3/10/11: Vista update story reported that an update to the Blackberry smartphone failed to install. How can I get this update or at least know why it has not installed?

  Here are the associated error message.

  Research in Motion - other hardware - BlackBerry Smartphone

  Installation date: 10/04/2011 03:00

  Installation status: failed

  Error details: Code 800F020B

  Update type: recommended

  Research in Motion, another update of the software of hardware released in April 2008

  More information:

  http://winqual.Microsoft.com/support/?DriverID=20165724

  Help and Support:

  http://support.Microsoft.com/select/?target=hub

  Hello

  If Windows Update error 800f020b while trying to install updates, an update that you are trying to install applies to a device that is not connected to the computer. Make sure all your devices are connected and turned on, and then try to install updates again.

  Refer to this article for more information:
  http://Windows.Microsoft.com/en-us/Windows-Vista/Windows-Update-error-800f020b

  Kind regards
  Afzal Taher
  Microsoft technical support engineer

• BlackBerry Smartphones 2 phones registered to the same email addy for causing bbid to bbm problems

  I had a bb curve 8520 which I forwarded to my daughter that I had a curve 9320. When I implemented the new phone, I used the same email that I got on the 8520. A few days that I have improved the bbm and so does my daughter. Some how his contacts then appeared on my phone n bbm does not work on the 8520. the icon is ther it said installed but does not work. I called virgin who said that they were sorted and bbm should be resumed after 24 hours but is not. How can I fix?

  Hello ladychelle

  I guess you have already BIS on both of your devices, so first of all restart your device by removing the battery while your device is turned on, wait a minute then reinsert back .after restarting check if it allows,

  If the problem persists then register your handheld computer on your corporate network, for the help, see this KB:

  KB00510 : How to register a BlackBerry smartphone with wireless network

   

  (receive a recording message in your message)  After receiving another battery pull reboot, then try again.

• My original BlackBerry blackBerry smartphones just died. I bought a...

  My original BlackBerry just died. I had bought an app on the BlackBerry and have not backed it up. Now, I want the app on my new BlackBerry. The app does not appear in "My World" and App World will not let me buy again. I really depend on this app and want to come back. Help me!

  Hello!

  In the manual of the App world:

  http://NA.BlackBerry.com/eng/deliverables/7268/re-install_an_item_on_a_different_device_643962_11.js...

  See you soon!

• BlackBerry smartphones is this a problem with my Bold 9700 flash memory?

  A few annoying problems recently with my Bold 9700.

  First, my Blackberry has suddenly started to massively delete recent appointments in my calendar, which will attempt to remove them from my Outlook calendar when I synchronize the device to my laptop.  This has not happened before, and I checked to make sure that the schedule is set to never delete nominations, and it is set correctly.

  Second, my Blackberry App World application (both on the device and online) does not display one of my installed applications, except one, but they are all still on the device and working properly.  I'm 18 apps installed from BB App World, beyond the pre-installed applications on the device, which are less than 10 MB in total size.

  The reason I think that the problem could be linked to the internal flash memory is that whenever I want to install an application, I usually get a message indicating there is enough memory and I have to uninstall some other applications to free up space.  When I checked my memory earlier, he said that had less than 1 MB.  I restarted the machine and now it tells me there is 12.2 MB of available space, which always seems incredibly low for me since I installed only about 10 MB of my own applications.  So, I delete the file all attachments of the device and do not keep e-mail on the device beyond 30 days, and all media is stored on flash cards, not in the device memory.

  The most important question I have to solve is how to prevent the device to delete data from calendar (it keeps recurring appointments, but has been deleted and everything before about two weeks ago).

  Hello

  It's an automatic protection mechanism with BBs. During the AppMemory (not the device, no media memory card memory) get low, the BB must start deleting things to preserve its ability to operate. Unfortunately, he really can't go after data... it can't really go after installed applications. Here are some tips to use:

  • http://www.BlackBerry.com/BTSC/KB15345
  • KB02843 What is the function of low memory manager on the BlackBerry smartphone
  • KB14320 How to maximize space and power battery life on the BlackBerry smartphone
  • • KB14213 Call logs, SMS text and email messages are deleted from the BlackBerry smartphone
  • KB10183 E-mail messages are removed from the BlackBerry device until the messages expire

  In addition, it is always important to correctly close applications when you are finished with them. Using the back or on the red button won't do that - those leave the app to decide what to do... and some let themselves memory-resident, consumes resources on your BB, slowing down the overall performance. On the contrary, to close an application, tap on and select 'Close' or 'Quit'... which force the application to be closed, freeing resources for your new use it consumed. Some applications will always be running (in general - BBMessenger, browser, homescreen, phone and Messages)... but, you should always close them properly - especially the browser... If we leave on a web page, it will not consume only additional resources, but the power of the battery as well.

  Now, AppMemory is not just for the apps... the real BB operating system is here as well. Depending on the options you have included, which might be things bloating as well.

  Good luck!

• BlackBerry smartphones can not get appworld on BB Bold AT & T

  I can't get appworld on my Blackberry "BOLD", I tried to install via USB and tried the blackberry browser method. I contacted customer support AT & T they told to activate blackberry ot.

  I have a BB Bold 9000 with 4.6.0.167 (latest firmware). I meet the requirements for the appworld (I have a trackball).

  Whenever I try to download it. It is said that my blackberry is not compatible, even if it meets the requirements.

  If you need information more than just ask.

  Can someone help me to get appworld on my blackberry?

  If you don't have a BIS or BES plan, it won't work - even if you are connected over wi - fi.

  I ran the same problem with my "BOLD" on AT & T until I put it in service (I used the SIM card from my iPhone).

• BlackBerry Smartphones Can´t register my BB on BIS

  Hello

  I just bought a Blackberry Pearl 8100 on ebay which was announced as NEW, never opened. The works of phones, but when I tried to register the phone to the Blackberry Internet Service with my PIN and IMEI code I received a message that says that the phone is already registered with another service provider and which must be re-registered.

  I discovered that the phone is under the global brand (a carrier of Philippines). So I went on the website Global (BIS) and when I entered the PIN and IMEI code it says that this phone is not registered.

  I don't understand why, when I try with my local vendor he says is already registered with another provider, and when I try with Global (carrier of Philippines) it says is not registered.

  Please can someone tell me what to do to register my phone with my local carrier?

  Thank you very much!!

  I went to my carrier customer service and told him about the problem. They were very helpful and solved the problem in about 2 days. Now my BB is registered and working in BIS...

• BlackBerry Smartphones allow me to reinstall bought App World apps.

  Hello:

  I had to replace my BB Tour 9630 with a new tour and and I'm having a problem trying to reinstall some of my purchased applications.  For example games, "The Pusher" and "Nintail", when I clicked on the button reinstall that I received the message that the app was not available for download on App World, when I returned to this application to try to reinstall again the "resettlement" or the "buy" button does not appear.  When I am logged into 'My World' to reconcile my account both apps do not show upward.  I have not tried to reinstall all my applications again so I 't know if there are others who are affected.  Anyone know why I can't reinstall those apps I bought already and if they are not available for the resettlement of can I get a refund on them?   Thanks for all help; Jon

  Hello!

  To reinstall your applications, please follow this section of the AppWorld user guide:

  • http://NA.BlackBerry.com/eng/deliverables/7268/re-install_an_item_on_a_different_device_643962_11.js...

  For more information, registration keys, see this KB:

  • http://www.BlackBerry.com/BTSC/KB18646

  In some cases, it was discovered that reinstalls / updates (from got AppWorld apps) require additional steps in order to install the update. If the update will not install, please try this:

  1. Homescreen > Options > Advanced Options > Applications > highlight the app > BBKey > delete
  2. AppWorld > MyWorld > Login > highlight the app (if she shows at all, in any State) > BBKey > delete
  3. Use your PC (via the mass storage Mode) or your BB (via Media > BBKey > Explore) and find all references (folders, files) to the app delete everything you find. Search the memory of your device and your press card as well.
  4. Use the link to user guide AppWorld above for re - install the app - then predict a new activation/registration key

  In addition, sometimes total emptying of the Application Cache can help:

  1. open the App World

  2. go to my world

  3. for the BB keyboard-oriented - hold down the ALT key and press on, in the sequence R, then S, then T

  3. for Storm/Pearl - hold the num-lock (! 123 button) so that it hangs and then press on, in the sequence 3, then 4, then)

  4A. If your BB locks after issuing clear cache, do a battery pull reboot

  Finally, reported on these forums today on several problems with AppWorld... While we have nothing formal rim on what it may be the case... in which case wait would be the thing to do.

  Best.

• BlackBerry smartphones can not register on the network

  Hi, I tired a couple times to register my new 8520 on network with the Routing Table host following the instructions. But whenever I try to create a new internet service account, still my registed machine system not yet and so I can't set up my personal e-mail at all. really frustrating. can anyone help? Thank you.

  Hello and welcome to the Forums of Support BlackBerry.com.

  Do you have a BlackBerry data Plan on your mobile service provider account? You will need to call your provider and confirm that.

• Constantly reset - blackBerry smartphones fail to halfway and starts again

  My phone is around the age of 2 months.  My service is by ATT in the United States, but I am currently using the phone abroad - in Sydney, Australia.

  Some time earlier this morning [still asleep as alarm has not extinguished], the phone started to reboot. When it restarts, it fails to half way through and starts again.  This has happened for more than 10 hours.

  I did have time to load any application again on it, it's in the same condition, he came.  I just receive and send emails and text.

  I called ATT and the only thing they recommend is a new phone.  However, they don't send it to me outside of the United States, they say that's not possible [although I pay for shipping].   I think that they have never heard of FedEx or DHL.  So much for their international service.  I have to coordinate shipping through my office to the United States.  It will take me longer than I think I can live without the phone.

  I tried a battery that I know works and the problem persisted.  I would like to clean the phone, but because I never get to the main screen, I can't do it using an application.  Is it possible to wipe using a combination of keys?  I can't do it from my PC that it does not recognize the phone as it is always set to zero.

  Any help would be greatly appreciated.  David

  Hi and welcome to the Forums!

  Try this useful link:

  • http://CrackBerry.com/BlackBerry-101-lecture-12-how-reload-operating-system-nuked-BlackBerry

  I hope it will be useful to your situation.

  Good luck!

• BlackBerry Smartphones have to register on my computer sms messages

  How can I save a lot of sms messages on my computer?

  I believe that the only way is to make a backup of the SMS with the DTM, then get a 3rd party software called ABC Amber BlackBerry Converter

  allows you to open and extract the contents of the backup file

• BlackBerry Smartphones trying to register with salon owners but need IMEI number

  I can't record with the owners lounge for my 8330 doesn't have an IMEI number only a MEID. I checked the phone by removing the battery and through the options but no IMEI required to register with the ownwers lounge. Any suggestion would be appreciated.

  Thank you

  Same difference, that should work

• My Torch 9800 blackBerry smartphones fails after downlowding wireless version 6.0

  I need to reinstall the version 6.0. I made the mistake of downloading on my Torch 9800 and something went wrong since now my contacts do not sync via the server of my company. Other functions freeze when try to use them. I spent hours on the phone with AT & T, later with the DataSet and finally BlackBerry directly. The last BB technician sent to open http://www.blackberry.com/btsc/KB11320 so that I can perform a cleanup of recharge of the BlackBerry Device Software for Windows. I followed these instructions carefully. When you choose to update my device, which should give me the option of recharging, he said simply that there is no new update. AT & T call is a waste of time because they want to do throughout the whole procedure (hours) or I get emails telling me that I must have the wrong version!

  If anyone knows how to do to reinstall version 6.0, I certainly appreciate it, otherwise I'll try to ask them to replace the phone. Thank you!

  Once you click to update and your phone says he is already up to date, there should be a box in this guise to consult the other Versions.  You must click this box, and then make sure the version that you want to reload (probably more recent one at the top) is checked.  You progress then from there and live once more.

  Let us know if that helps you.

• BlackBerry Smartphones failed to listen to Internet radio. Is there a way?

  What is needed for Internet radio stations, provides voice/music on the BB Bold 9780 loadspeaker?  Is there a certain need a software package?

  Several internet radio stations use Flash to render the music you hear.  BlackBerry phones (as well as most of the other phone, too) do not yet support Flash.