BlackBerry Smartphones 2 phones registered to the same email addy for causing bbid to bbm problems

I had a bb curve 8520 which I forwarded to my daughter that I had a curve 9320. When I implemented the new phone, I used the same email that I got on the 8520. A few days that I have improved the bbm and so does my daughter. Some how his contacts then appeared on my phone n bbm does not work on the 8520. the icon is ther it said installed but does not work. I called virgin who said that they were sorted and bbm should be resumed after 24 hours but is not. How can I fix?

Hello ladychelle

I guess you have already BIS on both of your devices, so first of all restart your device by removing the battery while your device is turned on, wait a minute then reinsert back .after restarting check if it allows,

If the problem persists then register your handheld computer on your corporate network, for the help, see this KB:

KB00510 : How to register a BlackBerry smartphone with wireless network

 

(receive a recording message in your message)  After receiving another battery pull reboot, then try again.

Tags: BlackBerry Smartphones

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