BlackBerry smartphones is my BlackBerry Messenger work?

Similar Questions

• BlackBerry Smartphones Blackberry Messenger works do not!

  My blackberry Messenger is not working...

  I have the bold 9780. Today it stopped working... Ive talked to my provider and they say all right, my signal is fine... I can send and receive texts and people receive them but if I send a message from bb, so that it has a check mark next to it but not delivered... D still I will not receive messages from bb for 3/4 a bit and then come at once but mine don't always delivered.

  My bb Messenger is up-to-date and therefore my system that I've updated all day

  Help, please

  Thank you

  Hello and welcome to the community!

  I suggest the following, in order, even if they seem redundant to what you have already tried (steps 1 and 2, each should result in a message to your BB to come...) Please wait for this before moving on to the next step):

  (1) registry HRT

  • KB00510 How to register a BlackBerry smartphone with wireless network

  (2) Service reference books

  • KB02830 Send the directories for the BlackBerry Internet Service

  (3) restart to take batt

  • Each time a random strange behavior or slow creeps, the first thing to do is a battery pop reboot. With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes. See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

  I hope that will move things again for you! If not, then you must go back and see your provider... they are 100% responsible for the delivery of all services and support for you and you are now paying them for a service they are not a. If they can't fix it, they have the ability to climb it in RIM... you have no free path to obtain support from RIM otherwise than by escalation of your provider. It is a pity they you already brushed off like this, you may have to insist a little with them. You pay their money... they need to offer a service to you.

  Good luck!

• BlackBerry Smartphones can BBM (Blackberry Messenger) work without a DATA PLAN?

  I have t-mobile with my phone and it does not work with a Web package, I basically live off connection Internet WI - FI. I was curious if I can use BBM (Blackberry Messenger) with only WI - FI connections?

  No, unfortunately not. You need a BlackBerry data Plan to use BlackBerry Messenger.

• BlackBerry Smartphones will be BB Messenger works in WiFi?

  I am interested in buying the new blackberry "BOLD", but needed to know something before doing so.

  The BB Messenger won't work on a WiFi connection?

  I have no insurance mobile home and wanted to know if the BB Messenger would continue to operate on my wireless network. I know that you need a data plan active on the line that I have; I want to just make sure I'll still be able to send and receive messages of pine on WiFi, when I have no cell phone coverage or if it must pass through the connection EDGE / 3 G.

  Thanks, and sorry if it has been reported previously, tried searching and couldn't find an answer.

  I understand from reading other messages, it will work as long as you have a data (of course) BB plan.

• Blackberry Smartphones blackBerry Messenger works not

  my blackberry messages are not sent but I get them. they worked very well yesterday and then my phone ran out of battery, when I put it on charge this morning and tried to send a message that it will not be sent.

  Help, please! Lizzie x

  lizbob, welcome to the Community Support Forums.

  Perform a simple reboot on the BlackBerry this way: with smart BlackBerry poweredphone, remove the battery for a minute and then reinsert the battery to restart. A reboot in this manner is prescribed for most defects and errors of operating system, and you will lose any data on the device doing so.

  Now, try your BBMessenger.

• BB My App in Z10 blackBerry Messenger works in wifi while all other applications work correctly?

  Hi, I bought the Z10 three days ago and liked wifi all is working prperly, once the service is activated on my mobile is the only thing that does not work my BBM messeges while work calls perfectly? no idea why? and what can I do? Noting that, on wifi, everything is working perfeclty.

  Hello

  It seems to me that you don't have a data plan on your phone account. I suggest you contact your operator to make sure that everything is set up correctly on your account and that should help.

  Good luck and I hope this info helps!

• Blackberry Smartphones blackBerry Messenger will not work

  I just bought 2 new BlackBerry 8330 and only work with blackberry messenger (mine). One is with my wife keeps saying to download messenger. When I try it tells me "Sorry." your motto does not meet the system requirements that are needed to support blackberry messenger versions 4.0 and 4.1

  First of all, how can one of the new phones to qualify and the other dosent. And how to make it qualify? It is said that no upgrade is available for this purpose, when I tried.

  Thanks for any help available, Chris

  I thought about it. Hotmail would not work with the bbm, I created an account by alltel. BB and now it works fine.

  Just took some of play.

  Thanks for the tips, I'll be back if more questions come.

• BlackBerry Smartphones Blackberry curve 8520-Blackberry messenger does not work

  Recently got a blackberry 8520 burve, one of the main reasons I brought was because of bbm most of my friends have it and reguested me to add, only when I click on their height in waiting, it doesn't have an accept button - but all my friends say it should... I rebooted my phone a lot and I reinstalled bbm at least twice. does anyone have any ideas on how I can sort this out?

  Hello!

  Yes "EDGE" should be symbolized close signal bar.

  Well in your case, you should contact the service provider for activation of your BIS.

  Once it is activated, you will be able to use BlackBerry Messenger with no impediment.

  I hope that solves your problem!

  If your problem has been resolved then would you be asked to click 'Like' and accept as a 'Solution' that other advisors invest it times on this Message more.

  Thank you.

• BlackBerry Smartphones BB Messenger works do not at all

  Hey everybody,

  Just got my new and first ever blackberry (curve 8520) and have been very happy with it so far. No problems to connect to the wi fi etc.

  However when I tried to use Blackberry messenger I got problems. I don't get requests for contact with my friends and my claims are not being received. I tried the software supplied with the phone, then put original to update the software and restarted and still have the same problems! I don't know if there is some kind of "set up" I do - I can't find any mention of this in any of the documents.

  Thanks in advance,

  Taylor

  Do you have a data Plan BlackBerry enabled on your account with your carrier or mobile provider?

  You have to, to get the push RIM email functions you are looking for, as well as services of BlackBerry data such as the Web browser, Facebook for BlackBerry, BlackBerry Messenger and much more.

  Then, call your carrier a inquire to have added to your account BlackBerry data Plan.

  Good luck.

• BlackBerry Smartphones Blackberry Messenger 5.01.41 help

  Hi guys. I am new to the forum and I'll try to do this quickly. Since I installed the new BBM on my 9700 AT & T, it has a problem giving me my BBM. Sometimes it will not even make a sound alert, change the LED color or allow me to see the new message received unless I can get a glimpse into all my messages (e-mail, text SMS, MMS messages, etc.). Here is an example. I receive an alert by a BBM contact. I can see or see what they typed to me in all my messages, but once I try to view it by clicking on it, it won't be there. It will show only what I typed. So from there, I'll go into options in Blackberry Messenger and change any setting here that forces me to close by saving the new setting. Then when I go back to the message that I can't see, it will be displayed. I constantly have to do this just to show messages in my BBM contacts. Is there a setting that I've screwed up or y at - it something wrong with my Blackberry? I had to downgrade BBM was last updated and I don't want to do that, even when I don't have to. Should I have the new 6.0 OS for BBM to finally work for me? I have no idea, but it continues to be, more I plan to jump to an iphone. Thanks in advance for help and answers.

  Hello

  In this case, I recommend the BlackBerry smartphone and all 3rd party applications of wiping. To do this, we would need to back up the BlackBerry smartphone. Please open the BlackBerry Desktop Manager and connect your BlackBerry smartphone. Click the backup and restore button, and select Save. Note the location where the backup is saved will allow us to access later to restore the BlackBerry smart phone.

  Once saved, please follow the link below to do a wipe of your BlackBerry smartphone security.

  Link: http://www.blackberry.com/btsc/KB14058

  Test the BlackBerry smart phone and do a selective restore as described below.

  Link: http://www.blackberry.com/btsc/KB10339

  Thank you

• Blackberry Smartphones blackBerry Messenger

  Hello, when I update my blackberry bold 9700 my blackberry messenger its no longer works and I got the message every time

  a temporary server of BBM has occurred

  I tried several times to update but its not working,

  Hey rouiha,

  Welcome to the community of BlackBerry Support Forums.

  Thanks for the question.

  Do you have a BlackBerry data plan with your network service provider?  Also are you connected to a Wi - Fi network?  Can send me a private message with your PIN so I can study?

  Thank you.

• Uninstall Blackberry Messenger blackBerry Smartphones

  How to uninstall blackberry messenger?  It won't uninstall the usual ways and a bunch of methods I google does not work either.

  How have you tried to uninstall?

  The only way to do it is to go into your Options icon, then device > application management.  Access BlackBerry Messenger, select it, and then press delete.

  Your device will require a restart, but which should probably uninstall it.

• String of Smartphones blackBerry, invalid certificates after the upgrade to Blackberry Messenger on torch

  I've recently updated my BBM to version 7.0.0.126 by suggestion in Blackberry App World. After the upgrade, I am getting an error on the screen every two minutes. It reads:

  "You are attemptiing to open a secure connection, but the string server certificate is not valid."

  When I click on "View certificate" I get this information:

  X *. VoIP.BlackBerry.com

  Unverifiable Cert Chain

  Status of string stale

  Revocation status: unknown

  Status of trust: trust explicitly

  Expiration date: Saturday, November 9, 2013 18:59:59

  Certification type: X 509

  The public key type: RSA 2048

  Object: CN = *. voip.blackberry.com; OR: IT; O = Research In Motion Limited. L = Waterloo; ST = Ontario; C = CA

  Issuer: CN is Thawte SSL CA.; O = Thawte, Inc.; C = US

  Serial number: 1679 4F1B FB86 F194 CA7C AA89 432 7433 has

  The key usage: Digital Signature; Encryption keys; Server authentication; Client authentication

  Signature algorithm: RSA_PKCS1/SHA1

  SHA1 Thumbprint: 66 4 86AB CF52 9023 C563 C776 813D C9D5 B18D 053D

  MD5 Fingerprint: 933 1 12 2 81 24A 7 E35A B117 48F9 48F9

  I made sure that I got everything updated on my Blackberry. Yet the problem persists. I'm on a package version 6.0 of Blackberry Torch 9800 695 (v6.0.0.246, platform 6.4.0.105). When I click "Software updates" under Options, I get: "your BlackBerry is up-to-date.

  The error message is driving me crazy and sometimes it is even difficult to get any use out of my phone because it appears whenever he wants, without worrying if I type an e-mail, in contact with someone on BBM or navigation.

  How can I get the error message stop popping up?

  Hey Netzimon,

  When you receive this error message is your BlackBerry smartphone connected to a Wi - Fi network, behind a firewall? If so, please see the following article:

  BlackBerry Messenger Voice Chat using a firewall

  http://BTSC.webapps.BlackBerry.com/BTSC/KB33102

  Let me know if it helps.

  Thank you.

• BlackBerry Smartphones have to download Blackberry messenger... Help

  Hello

  I have blackberry bold 9700

  I recently updated my phone to os6

  Yesterday, I received a link to the new blackberry Messenger, I downloaded it, but unfortunately my bbm is not working now. It asks me to enter a key code but I do not have.

  I knew then that I downloaded a beta version, so I tried to find another bbm link to download and replace the current one.

  I found this link:

  http://appworld.BlackBerry.com/WebStore/content/3729/?lang=en®ion=74&IID=UK:BB:desktop:BBMct2012:...

  But when I tried to open it with my phone, he showed me the message ' sorry we close the page because its too big "(something like that).

  And I can't scan the barcode because I do not have blackberry app.

  CAN SOMEONE HELP ME PLEASE

  I am looking for a blackberry e-mail link, and I really hope that if I can get 6.1.0.49 not the most recent one.

  Thank you

  Then try in your search browser BlackBerry www.blackberry.com/bbmdownload

• Problem blackBerry Smartphones can not send to Blackberry Messenger

  Dear Customer Service - RIM Blackberry Enterprise in Canada,

  Hello!
  I'm Dessy Cinthya. I live in Indonesia.
  All lots of respect and sorry for the inconvenience. I need your time, there is a little thing that I want to put questions.
  Today, October 3, 2012, there is a problem that has happened. Since 12:00 this afternoon, I can't send Blackberry Messenger to anyone.
  I already called my SIM card provider.
  And went really wrong.
  Hmm... Maybe you can give me an explanation for this?
  I am so thankful if you explain to me on what is happening at the time of connection associated with Blackberry Messenger.

  

  And there is still a question about Blackberry product:
  Why the OS Version for Blackberry Bold 9780 stop releasing new Version?
  But other Blackberry still produced new Version.

  Thank you very much and I wait for a response.
  Thank you for your kind attention.

  Nice day!
  See you soon

  Best regards,

  Dessy Cinthya

  Hello Dessy Cinthya

  Welcome to the community

  I understand how you feel as I am also the Asia-Pacific. RIM is aware of the issue BBM we are experiencing and now works in it to solve the problem as soon as possible.

  Ron