BlackBerry smartphones new smartphone BB

Similar Questions

• BlackBerry Smartphones BB app world does not appear on new Torch 9850.

  Blackberry app world is not installed on my new torch. I tried to go to the website of bb to download, but I can't find anything on how to download app world. I already tried a reload of the operating system. Help, please.

  If you have a hardware problem, then nothing what to do with the software or operating system will not help. But, at a distance of the internet, there is no way to really diagnose a hardware problem... rather, only to guide you to things to try which will govern the other causes, leaving only hardware like your the most likely cause. See how news of the device is for you, you can not cope and return instead of your place of purchase for formal support and (hopefully) replacement.

  But, if you want to try, then I recommend that you try to start safe mode:

  • KB17877 How to start a smartphone BlackBerry in Mode safe

  It will take several attempts to get the combination of keys ESC (press/release/hold) OK, so be patient. When properly in Safe Mode, see what happens.

  If the behavior continues, then well... think what happened just before this behavior started? A new application? An update? A theme? Something else? Think carefully that the slightest change can be causal... and try to undo all that was.

  But if the behavior continues mode without failure, you may need to consider more drastic measures - WIPE, OS Reload, BBSAK Wipe/Reload and the process of reloading OS 'skeleton '. To prepare, you should be sure that you have a full backup of your PC... Please see the Backup link in my sig auto on this post for instructions.

  You may also use these tips:

  • KB10144 How to force detect the BlackBerry smartphone using the Application Loader
  • KB27956 How to recover a BlackBerry smartphone from any State
  • http://CrackBerry.com/BlackBerry-101-lecture-12-how-reload-operating-system-nuked-BlackBerry

  If you want to try at the OS level, then the easiest way is, on a PC (you can not do on MAC):

  (1) make sure that you have a current backup and your BB complete... you can find the instructions at the link in my auto-sig below.

  2) uninstall all the BB OS packages from your PC,

  (3) make sure you have the BB Desktop Software already installed

  • http://us.BlackBerry.com/software/desktop.html

  (4) download and install on your computer, the BB OS package you want:

  • http://us.BlackBerry.com/support/downloads/download_sites.jsp
  • If all you want are the levels of BONE, it is first sorted by carrier - the carrier supports, your search will be fast. However, some carriers are much slower than others to release updates. To really get the package up-to-date OS for your BB, you need to dig through and find all businesses that support your specific model BB and then compare the BONE levels they support.

  5) remove all copies of the SELLER on your PC. XML... There will be at least one and maybe 2, and they will be located in the same way or to (it changes based on your version of Windows) these files:

  • C:\Program Files (x 86) \Common Files\Research In Motion\AppLoader
  • C:\Users\(your Windows username) \AppData\Roaming\Research In Motion\BlackBerry\Loader XML

  6 (a) to change your level of BB OS installed (at level or lower), you can run the Desktop software and connect your BB... the software should offer the operating system package you have installed on your PC.

  6 (b) or, for recharging your BB OS level installed as well to change, work around the Desktop software and use the CHARGER. EXE directly, through step 2 in this process:

  • http://supportforums.BlackBerry.com/T5/BlackBerry-device-software/how-to-reload-your-operating-syste...
  • Note Although written to "recharge" and the storm, it can be used to upgrade, downgrade or recharge any BB device model - depends on the operating system package you download and install on your PC.

  If, during the process of 6a or 6 b, your BB has an error '507', simply unplug the USB of the BB cord and reinsert it. do nothing else... This should allow the installation to continue.

  You can also study the use of BBSAK (bbsak.org) to perform the wipe what he is capable.

  You can also try the "skeleton OS Reload procedure" in an attempt to circumscribe the precise causal element:

  1. Load your OS "bare bones"... If everything is optional, do not install it.
  2. If the behavior is immediately, then try another OS with step 1
  3. If the behavior does not immediately, then run for as long as necessary to make you to be sure that the behavior will not occur.
  4. Add one more thing - no matter how tempting, one.
  5. If the behavior does not immediately present, and then runs for long enough to be sure he won't have the same problem
  6. Repeat steps 4 and 5 until all things are responsible or the behavior presents

  When the behavior shows up, you know the culprit... the last thing you have loaded.

  If the behavior doesn't re-present, then you know that step 1 or 2 cured it.

  If the behavior has anything, then you have probably a problem of material level for which no amount of OS or software can heal.

  You may also use these tips:

  • KB10144 How to force detect the BlackBerry smartphone using the Application Loader
  • KB27956 How to recover a BlackBerry smartphone from any State
  • http://CrackBerry.com/BlackBerry-101-lecture-12-how-reload-operating-system-nuked-BlackBerry

  If you are on a MAC, you are limited to only your sanctioned carriers OS packages... but can still use any level they currently have to sanction. See this procedure:

  • KB19915 How to perform a clean reload of the smartphone BlackBerry using BlackBerry Desktop Software application software

  Good luck and let us know!

• BlackBerry Smartphones active new SIM - now phone SOS only

  Hi all. Have a little problem. I had to go back to an old 9700 When my current iPhone broke. I needed a new card SIM from the iPhone using a different card. When I called Rogers to activate the SIM everything was fine for about a minute. I received texts that were pending since Sunday when my iPhone broke. I had full bars etc. Once a minute, he went to SOS only. While I was on the phone with Rogers Tech Support I have reset and removed the battery and SIM and all the things they wanted me to. Everything looks good on their system, he said that the problem must be with the device.

  A bit on the device:

  Originally with Mobilicity in 2009. Opened and used with the wind. My father then used with Rogers and Fido. Since Sunday, when my phone broke, I used SIM card of my brother-in-law (he just swung at Rogers to the wind, but his plan has always been paid until the end of September) and the BB worked very well. If it worked correctly with a Rogers SIM.

  Now, I get the same problem with my brother-brother SIM. SOS only. No connection. What happened when active Rogers SIM card must have done something to the camera itself because now it does not connect to any of them. That both SIMs work as I have tested both in my wife's phone.

  The guy on the Support of Rogers suggested that perhaps the closed phone itself - but when I enter the settings advanced for the SIM card that everything is disabled in customization... so it appears not to be locked.

  He said that I should try to reinstall the OS, but that it will block the phone and I need to unlocked again.

  Is there anything else it could be? Will reinstall the OS relock the phone? Any other suggestions?

  Thank you very much!

  Hello

  jvnanu wrote:

  The guy on the Support of Rogers suggested that perhaps the closed phone itself - but when I enter the settings advanced for the SIM card that everything is disabled in customization... so it appears not to be locked.

  He said that I should try to reinstall the OS, but that it will block the phone and I need to unlocked again.

  Is there anything else it could be? Will reinstall the OS relock the phone? Any other suggestions?

  First this... avoid this tech Rogers like the plague. He has no idea what he's talking about. All what he told you is simply not possible. Once MEP unlocked, a BB device can blocked at the factory. Nothing of what you have done or the facilities of any OS can relock a BB.

  I'd rather a complete security on the Device Wipe:

  • KB14058 How to delete all data and applications in the smartphone BlackBerry using the security option wipe

  Otherwise, a ResetToFactory WIPE:

  • KB31291 How to reset a BlackBerry smartphone to factory using BlackBerry Desktop Software Settings

  After each one, put it in the SIM card and switch on the device, and then make sure that the voice is through Rogers. Only then start to worry about getting all the data to work (if you subscribe BIS, in other words).

  If you want to get off the OS Reload path, then the easiest way is, on a PC (you can not do this on MAC):

  (1) make sure that you have a current backup and your BB complete... you can find the instructions at the link in my auto-sig below. (not applicable in your situation)

  2) uninstall all the BB OS packages from your PC,

  (3) make sure you have the BB Desktop Software already installed

  • http://us.BlackBerry.com/software/desktop.html

  (4) download and install on your computer, the BB OS package you want:

  • http://us.BlackBerry.com/support/downloads/download_sites.jsp
  • If all you want are the levels of BONE, it is first sorted by carrier - the carrier supports, your search will be fast. However, some carriers are much slower than others to release updates. To really get the package up-to-date OS for your BB, you need to dig through and find all businesses that support your specific model BB and then compare the BONE levels they support.

  5) remove all copies of the SELLER on your PC. XML... There will be at least one and maybe 2, and they will be located in the same way or to (it changes based on your version of Windows) these files:

  • C:\Program Files (x 86) \Common Files\Research In Motion\AppLoader
  • C:\Users\(your Windows username) \AppData\Roaming\Research In Motion\BlackBerry\Loader XML

  6 (a) to change your level of BB OS installed (at level or lower), you can run the Desktop software and connect your BB... the software should offer the operating system package you have installed on your PC.

  6 (b) or, for recharging your BB OS level installed as well to change, work around the Desktop software and use the CHARGER. EXE directly, through step 2 in this process:

  • http://supportforums.BlackBerry.com/T5/BlackBerry-device-software/how-to-reload-your-operating-syste...
  • Note Although written to "recharge" and the storm, it can be used to upgrade, downgrade or recharge any BB device model - depends on the operating system package you download and install on your PC.

  If, during the process of 6a or 6 b, your BB has an error '507', simply unplug the USB of the BB cord and reinsert it. do nothing else... This should allow the installation to continue.

  You can also study the use of BBSAK (bbsak.org) to perform the wipe what he is capable.

  You can also try the "skeleton OS Reload procedure" in an attempt to circumscribe the precise causal element:

  1. Load your OS "bare bones"... If everything is optional, do not install it.
  2. If the behavior is immediately, then try another OS with step 1
  3. If the behavior does not immediately, then run for as long as necessary to make you to be sure that the behavior will not occur.
  4. Add one more thing - no matter how tempting, one.
  5. If the behavior does not immediately present, and then runs for long enough to be sure he won't have the same problem
  6. Repeat steps 4 and 5 until all things are responsible or the behavior presents

  When the behavior shows up, you know the culprit... the last thing you have loaded.

  If the behavior doesn't re-present, then you know that step 1 or 2 cured it.

  If the behavior has anything, then you have probably a problem of material level for which no amount of OS or software can heal.

  You may also use these tips:

  • KB10144 How to force detect the BlackBerry smartphone using the Application Loader
  • KB27956 How to recover a BlackBerry smartphone from any State
  • http://CrackBerry.com/BlackBerry-101-lecture-12-how-reload-operating-system-nuked-BlackBerry

  If you are on a MAC, you are limited to only your sanctioned carriers OS packages... but can still use any level they currently have to sanction. See this procedure:

  • KB19915 How to perform a clean reload of the smartphone BlackBerry using BlackBerry Desktop Software application software

  Good luck and let us know!

• Transfer of blackBerry Smartphones to password Keeper, Memo Pad, and Photos of Bold 9700 new curve 9320

  Hello

  I don't have 'Outlook' put in place on my PC, or I really like.

  Is it possible to synchronize the password Keeper, Memo pad and the Photo of my current Bold 9700 to my Blackberry Desktop Manager?

  Then I can transfer these items to my curve 9320.

  Thank you.

  Tamara133 wrote:

  Is it possible to synchronize the password Keeper, Memo pad and the Photo of my current Bold 9700 to my Blackberry Desktop Manager?

  Then I can transfer these items to my curve 9320.

  Hi Tamara133

  Welcome to the Forums of the BlackBerry Support

  If you stay at 9320 curve then more easiset way to do this is an Assistant to switch device using Desktop software.

  KB23677  :  How to switch using BlackBerry Desktop Software devices.

   

  Or if you want to perform a selective restore to your new 9320 then first do a full backup of your old 9700 using desktop software. Once you have your backup connect your 9320 and run the software, select the device from software > restore > data choose selected since your last backup you did > scroll down the list and select only the password keeper and memo key data in this list, then click on apply.

  Or rfer to this Article:

  KB03953 : How to back up and restore data to a new BlackBerry smartphone

• Synchronization of blackBerry Smartphones a new combined

  I just got a replacement for my insurance unit.

  I backed up my old camera until I sent off the coast.

  Anyone know how I can retrieve my contacts and synchronize all my old data to the new? I tried to swap the devices, but she asked to connect the old phone, which I did of course not...

  Hello and welcome to the community!

  Yes, the device switch Wizard has two devices so that he can have an up-to-date backup. But, if you have a recent backup, then the previous BB shouldn't be necessary. See this KB:

  • KB10339 How to use BlackBerry Desktop Software to restore data from a BlackBerry smartphone from a backup file

  Good luck!

• BlackBerry Smartphones transfer contacts from mobile to new curve BB

  Hi everyone, I just got a new bb and need to transfer numbers from my old curve (which I lost) on this one. All numbers are saved on my laptop in what appears to be a .ipd file? IM useless with this stuff and would appreciate any help. Ive tried about 6 times already but this is not workirking! Pls Heeelp

  Hello and welcome to the community!

  Indeed, these IPD files are backups of your BB and are available as a source of food (they are a proprietary format and cannot be used for any other purpose, except by a few 3rd party applications that have been written to analyse). Choose the most recent one (the one with the most recent date and time, as displayed in the File Manager Windows) using this procedure:

  • KB10339 How to use BlackBerry Desktop Software to restore data from a BlackBerry smartphone from a backup file

  Good luck and let us know!

• BlackBerry Smartphones new 9320 battery

  Can someone help me with my BlackBerry smartphone! < br > < br > 4 days ago, I went into a store and joined promo called "Swap and Switch BlackBerry. I swapped my old BlackBerry to a new curve 9320/7.1.0.398 (B1319) basically, I live in the Philippines and my carrier is Globe telecom. And for some reason, my battery does not work to my expectation, I need to load 2 - 3 times a day even though I'm not a heavy user. I get 3 emails per day, no call, I have BBM, I receive text messages but I don't answer, I have facebook but not twitter, I play from time to time the music and SURFs the internet. but it goes too fast for me. It is the only small curve battery? < br > < br > I got all my settings tweaked, together the brightness up to 10%, 10seconds backlight time, battery-saving mode is ON, delete all my apps removed third-party social feeds also, my network is 2 g, removal of updates on my BBM, off GPS, past before bedside mode that I sleep and I always make sure that no other applications running in the background to name a few! Believe me, I did save all tricks I could stack, but nothing seems to work. < br > < br > I regularly check my CPU usage, but no application seems to run in the background, even did some research on how to properly load a Li-ion battery, but my battery drain is still at 11-12%/hr. What should I do?

  I updated my version of the OS, I'll give it a week and see if it improves my battery.

• My new Bb 8330 Says JUM error 513 blackBerry smartphones help me

  Help, please... This is my first bb and im new on this, I don't know what is happening, I tried to download something for my bb 8330 for the Desktop Manager and it asks me the password and I entered the wrong password and now my screen went all white and it says JUM ERROR 513 and under him It says RESET. Only option I have is to click just the reset but then it just keeps going back to the same screen. Help, please! What is going, and what can I do to get my phone back to how it was? Thanks in advance

  forget to mention!

  Check the steps below for OS - upgrade

  Step #1

  Before you begin, make sure that BlackBerry Desktop Software is installed on the computer.

  Step #2

  Make sure that you have installed the software for device updated on your computer. Visit this link to get the software for device update the carrier OS download site.

  Step #3
  

  Users can perform a full or selective data backup by using the tool of backup and restore in BlackBerry Desktop Manager using the following steps:

  1. Connect the BlackBerry device to the computer that is running BlackBerry Desktop Manager.
  2. Open BlackBerry Desktop Manager.
  3. Double-click on the backup and restore.
  4. Select backup to perform a full backup or select Advanced to make a backup of specific databases.
  5. Choose a location to save the backup file, and then click Save.

  Step #4

  To perform a clean installation of the BlackBerry Device Software, do the following:

  1. Connect the BlackBerry smartphone to the computer and open BlackBerry Desktop Manager.
  2. Double-click The Application Loader icon.
  3. Click Next to start the installation process.
  4. Type your BlackBerry smartphone password, if prompted, and then click OK.
  5. Click on the checkboxes corresponding to the names of the applications you want to load, and then click Next.
  6. Click Advancedand then click the check box next to delete all already installed applications.
  7. Click on Next.
  8. Click the check box next to do not automatically back up the application during the process of loading data.
  9. Clear the check box next to the backup and restore applications installed wireless.
  10. Click Next > Finish.
  11. Once the process is complete, the load succeeded message. Click close to return to BlackBerry Desktop Manager.

• BlackBerry Smartphones will not allow the new blackberry ID association

  My wife has upgraded to a new blackberry Z10 and gave me his old Blackberry Curve 9300 but it won't let me change the ID associated with the phone - blackberry there still IDS of my wife, even though she is now running on his new phone.  I created a Blackberry ID - how to do it with the Blackberry Curve instead of my wife.

  Hello andrak01

  Welcome to the Forums of the BlackBerry Support

  Please follow this Base of knowledge to solve that issue you:

  KB26694  :  How to change the BlackBerry ID on a BlackBerry smartphone or BlackBerry PlayBook Tablet

   

  Let us know if you feel any problem.

• Phone number of new blackBerry Smartphones

  I changed businesses and have a new Blackberry. I still have my Blackberry ID and password and want to download all the applications that I had. How to download again my phone number

  Thank you

  Hello and welcome to the community!

  To reinstall your applications, see this KB:

  • KB17625 How to install or transfer has already purchased apps from BlackBerry App World for BlackBerry smartphone

  If your old device ID BB, then you must connect to your new BB using this same ID of BB.

  See you soon!

• BlackBerry smartphones to create a new blackberry i.d.

  Hello

  is it possible to create a new i.d. blackberry on a blackberry that has a defined i.d. blackberry already.

  the identification of blackberry is blocked cos pin was put in the wrong and email recovery does not seem to work, so I want to create a new identity for blackberry

  Hello

  Although it is possible to create a new ID of BB and move your BBs on the new BB ID association, the "cost" is that you lose all your pre-registrations AppWorld, including purchased applications. There is no automated method to move data to the new ID... BB it would need human intervention on the EDGE to migrate records to a new BB ID AW.

  If that is all very well, so here's what you do:

  • KB26694 How to change the BlackBerry ID on a BlackBerry smartphone or BlackBerry PlayBook Tablet

  When you have finished the WIPE, the BB should restart... as it happens, you will be prompted for BB ID... While you use the selection to "create new".

  But...

  speedy1zn wrote:

  email recovery does not seem to work

  I've seen reports of this email recovery take up to 2 hours to get through (due I think to the backlog related to the publication of polls BBM 7). Also, you must have access to this account other than your BB email, webmail, PC/Outlook, something; for security reasons, the password reset e-mail is not distributed in the BB, any e-mail account is used.

  Good luck and let us know!

• BlackBerry Smartphones unable to continue the session to move email yahoo to new BB

  in managing Email accounts, I can access my e-mail with my BB username and password settings, a new BB device is detected and I can choose to move my e-mail account, but I get the following error after I entered my e-mail password and select 'enable '. :

  "Sorry, impossible to continue your session.  Please log in again. »

  Please notify.

  G

  So... is this a new BlackBerry smartphone for you?

  Please try this, using your BlackBerry browser...

  Go to mobile.blackberry.com

  Scroll down to Communication and e-mail.

  Choose the appropriate email, configure the options.

  It works for you?

• BlackBerry smartphones can not open files, applications or make/receive calls after obtaining a new theme from bb app world...

  I got a new theme out of the bb app world and once it has been downloaded and I applied it to my phone it was freezing! He maintains it now gel and I'm unable to open the configuration options to change this theme... What can I do? Help me please

  Hello and welcome to the community!

  I suggest you start safe mode:

  • KB17877 How to start a BlackBerry smartphone in safe mode

  in order to remove the offending theme.

  Good luck!

• Transfer contacts from blackBerry to a new BlackBerry Smartphones

  Everything that I gave away my old BlackBerry Bold 9000 is the backup IPD files (I have the phone).   Can I transfer contacts from these backup files in my new BlackBerry Bold 9650?

  Hmmm... interesting. OK... Let's try this KB:

  • KB12608 Cannot restore the address book from a backup file to a BlackBerry smartphone

• BlackBerry smartphones I want my new Blackberry Contacts

  I have Xperia X 10 and I had taken backup Contacts and even recorded in a single VCF file for 500 contacts and I want all the contacts in my new blackberry, please help.

  Thanks in advance

  Kind regards

  Rakesh

  VCF files can be imported into Outlook, where you can import or synchronize with BlackBerry using the BlackBerry Desktop Software.

  If you can export or convert these VCF files into a CSV file, you can import the CSV on your BlackBerry using the BlackBerry Desktop Software.

  KB11194 How to import contacts from a CSV file already created for the BlackBerry smartphone

• BlackBerry smartphones can not transfer my BBWorld to my new tour information

  I "ve repeatedly tried to transfer my info from my old Blackberry to my new BBTour, but I get the message: put caution druing the loading process have been met: injection of Service book failed." Help!

  OK... Try these instructions... are exactly what you say you are trying:

  • KB16291 How to use the Switch Device Wizard to switch to a new BlackBerry smartphone

  Good luck and let us know!