BlackBerry Smartphones not installation account that I was using before

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  I can't open PDF files sent through emails?

  I get a message 'Acrobat X 1 Pro Trial a expiré' I didn't know that I was using a trail?

  What I pay a subscription for?

  Hi phillipk70320833,

  I checked your account details for the same ID you use here on the forums.

  You bought subscription Adobe PDF package that is why you are unable to open a PDF file.

  You should perhaps install Adobe Reader (free software) or buy a subscription to open a PDF Acrobat DC file.

  Let me know what you want so that I can offer others.

  Kind regards

  Ana Maria

• Hey everyone I think that I've used before, but if I did I forgot how, does anyone know if you can add edge animate in a slideshow or use scrolling text within a slide show effect?

  Hey everyone I think that I've used before, but if I did I forgot how, does anyone know if you can add edge animate in a slideshow or use scrolling text within a slide show effect?

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  -Scroll of parts or of the effects of scrolling in a Composition are more difficult;

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  We overlook something?

• BlackBerry smartphone App installs not (Dance Dance Revolution Mobius)

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  If I were you I contact the software publisher and ask them how to solve this problem.

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  Hello! What happens when you try to play these songs?

  Try going to your support and click options > Explorer > device then look for songs, try to remove the it.

  Keep us informed
  ________________________
  Click 'Like' If you want to thank someone. If the problem is resolved to accept it as a 'Solution', so that others can use it.

• BlackBerry smartphones not the host routing table entries

  My blackberry storm2 shows no entries in the host routing table. I'm on a service plan that supports BIS everything was fine. My phone rebooted for no reason, and that's when the problem started

  Help, please

  Hello and welcome to the community!

  I suggest the following, in order, even if they seem redundant to what you have already tried (steps 1 and 2, each should result in a message to your BB to come...) Please wait for this before moving on to the next step):

  (1) registry HRT

  • KB00510 How to register a BlackBerry smartphone with wireless network
  • Please wait a 'registration' message reach your Messages application

  (2) remove and return Service directories

  • KB05000 Remove the maintenance book for the BlackBerry Internet Service email account in the BlackBerry smartphone
  • If you do not have access CMIME, continue deleting
  • KB02830 Send the directories for the BlackBerry Internet Service
  • Please wait "the Activation' Messages, one per already configured e-mail account, arrive in your Messages. If you have not already configured email accounts, please wait 1 hour.

  (3) restart to take batt

  • Each time a random strange behavior or slow creeps, the first thing to do is a battery pop reboot. With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes. See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

  I hope that will move things again for you! If any stage does not properly complete, proceed to the subsequent steps will be useless... and you will need to contact your mobile provider for formal support. It's their network that your BB is unable to communicate with, after all.

  Good luck!

• Browser blackBerry Smartphones not fully loading

  Hello, I have a blackberry Torch 9800. My problem is that I can't watch internet on my phone easily. For some reason any that it shows only a part of the page, but there white boxes at the bottom of the block in training/photos/etc page. I deleted all temporary, audited files for the update software and even checked all the settings of my husband. (It has the same brand and model, its not done) Any help on this would be greatly appreciated. Thanks in advance!

  Hello and welcome to the community!

  I suggest the following steps, in order, even if they seem redundant to what you have already tried (steps 1 and 2, each should result in a message from your BB... ( Please wait for this before moving on to the next step) :

  (1) registry HRT

  • KB00510 How to register a BlackBerry smartphone with wireless network
  • Please wait a 'registration' message reach your Messages application

  (2) Service reference books

  • KB02830 Send the directories for the BlackBerry Internet Service
  • Please wait "the Activation' Messages, one per already configured e-mail account, arrive in your Messages. If you have not already configured email accounts, please wait 1 hour.

  (3) restart to take batt

  • With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes. See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

  I hope that will move things again for you! If this isn't the case, then I recommend that you try to start safe mode:

  • KB17877 How to start a smartphone BlackBerry in Mode safe

  It will take several attempts to get the combination of keys ESC (press/release/hold) OK, so be patient. When properly in Safe Mode, thinking... what happened just before this behavior started? A new application? An update? A theme? Something else? Think carefully that the slightest change can be causal... and try to undo all that was.

  Otherwise, you may need to consider a feature complete WIPE, a reload of the OS, or even a WIPE/reload BBSAK.

  Good luck!

• BlackBerry Smartphones not receive emails on my BB Gmail :(

  Hello today I install both my Hotmail & Gmail on my BB Bold 9780 accounts. I received the confirmation emails "Activation on the server" in the two accounts on my BB so I assumed that everything has been done successfully. Fake! Hotmail works very well. I am able to send & receive the BB with no problems & receive emails in both my Inbox via hotmail.com & on my BB. However, the Gmail account, is another story. I am able to send using the my BB Gmail account & I get in my Inbox via gmail.com only! I sent emails at random my gmail.com Inbox just like a test & still only received in the Inbox via gmail.com & not on my BB. I don't know why were there to Gmail security changes that can cause this problem? Any help would be appreciated as my Gmail account is my main account for business related emails so I always need to be connected. Thank you.

  Hi Ms_SoSo

  Please try this sequence and see if that helps.

  1 - first record your PDA to your network.

  • KB00510 How to register a BlackBerry smartphone with wireless network
  • You expect a registration messages in your Inbox messages.

  2 send your Service book

  • KB02830 Send the directories for the BlackBerry Internet Service
  • Wait until you receive the registration for each email message on your message box

  3. and then do a restart of battery like that pull while the device is powered on remove your battery wait for a min. then reinsert back

  Try it and tell us.

• BlackBerry Smartphones yahoo email account

  I had to change my password] yahoo.ca which meant I had to revalidate my password on my blackberry.  However, I can not, I get an error message saying my email or my password is invalid, and if it continues to communicate with yahoo.

  What will make that as my email and the password are correct that I can access my account on my computer but not on my phone and I need because it's a business e-mail address.

  What can I do to be able to access my yahoo messages on my phone?

  HELP please.

  Hello and welcome to the community!

  Here's a knockout who deals with this error:

  • Article ID: KB13799 Unable to integrate a Yahoo! Mail account on the smartphone BlackBerry, BlackBerry PlayBook or smartphone BlackBerry 10

  I hope that it contains something useful! There are also several existing threads on this site, which discuss exact error... your opinion of those who may prove useful, and a search of this website, by using the error message, error code or symptom, should reveal all the existing threads that are applicable to you.

  Good luck and let us know!

• BlackBerry Smartphones not receiving all emails

  I receive only a few e-mails from my BB 9700 to my hotmail account, if I go online and log into my hotmail it is unopened emails that have not disappeared from my BB... anyone know why?

  Hello

  There are a few possible reasons... of what you say, it seems that you use hotmail WebMail interface from your computer (as opposed to Outlook or some other desktop e-mail application, which, if used might complicate things), these KBs may apply to your situation:

  • KB13374 Delay in delivery of email to the BlackBerry smartphone
  • KB15747 E-mail message delivery is delayed due to a Windows Live Hotmail account on the BlackBerry smartphone

  I also suggest that the following steps, in order, even if they seem redundant to what you have already tried (steps 1 and 2, each should result in a message from your BB... ( Please wait for this before moving on to the next step) :

  (1) registry HRT

  • KB00510 How to register a BlackBerry smartphone with wireless network
  • Please wait a 'registration' message reach your Messages application

  (2) remove and return Service directories

  • KB05000 Remove the maintenance book for the BlackBerry Internet Service email account in the BlackBerry smartphone
  • If you do not have access CMIME, continue deleting
  • KB02830 Send the directories for the BlackBerry Internet Service
  • Please wait "the Activation' Messages, one per already configured e-mail account, arrive in your Messages. If you have not already configured email accounts, please wait 1 hour.

  (3) restart to take batt

  • Each time a random strange behavior or slow creeps, the first thing to do is a battery pop reboot. With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes. See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

  I hope that will move things again for you! If not, then you should try remove and re-add your BIS configuration for these accounts. Otherwise, you should contact your mobile provider for formal support.

  Good luck!

• BlackBerry smartphones not display

  Hello.. I used the blackberry torch 9800 and was very happy with it but all of a sudden I don't know what happened on the screen of my phone, it turned out black... I switchd it ND out e battery even when turned on it it started to work but after a while the screen is still blank: nd remove battery now is not useful olso... what will I do please help... I'm a big fan of blackberry phones, I continue to insist my friend s to move to the blackberry... Please don't let me lose my faith on blackberrry... reply as soon as possible thank you

  Undue salvation,

  Welcome to the support community!

  You are able to test with another battery? If this does not help, and if you have access to a computer, I recommend to backup your data using the BlackBerry® Desktop Software and perform a clean reload of your BlackBerry® Device Software in order to avoid any problem of software that can be the cause of the black screen. For additional instructions, see the following KB articles.

  For Windows®: "how to perform a clean reload of the BlackBerry Device Software for Windows' http://bbry.lv/GI9beY
  For Mac: "Perform a clean reload of the BlackBerry smartphone application software on a Mac using BlackBerry Desktop Software" http://bbry.lv/J0UN1U

  Please verify that the problem has been solved before restoring all the data from your backup file. If the problem is not resolved by the steps above, then I suggest to contact your service provider for other options.

  I hope this helps.

• BlackBerry Smartphones Notes App - sync w homail etc.?

  Hello

  New user, has almost everything I need to work about! Great learning as its my first non pure BB for a * long time.

  Last thing that I was baffled so far is Notes - I can't seem to connect to my e-mail account (Hotmail).

  I downloaded the latest update for BB ratings from the game store and noted that she had a connectivity to the:

  Microsoft Exchange ActiveSync

  Microsoft Outlook

  Novel Groupwise

  With the help of add account, I tried the first 2 options, but without success.

  One had any chance w this? If even this settings you use.

  Thank you very much

  Ed

  Hi Ed

  Write you about Notes and the connection to hotmail. I also have a hotmail account, but I use OneNote on my private (in fact the Beta Version of OneNote, because the official Version of OneNote is not running on the Privs).

  Many consider Chris

• BlackBerry Smartphones not get facebook notifications

  Not getting not facebook notifications

  Hey steffanie1994,

  Perform the following steps, and then test to see if the notifications to work.

  • Log out of Facebook for smartphones BlackBerry from the BlackBerry smartphone.
  • Connect to the Facebook account from a computer.
  • Choose the account, privacy settings, Applications & websites.
  • Choose the Applications you are using, change the settings.
  • Choose the settings in Facebook for BlackBerry, smartphones.
  • Click remove the application.
  • Connect to Facebook for BlackBerry smartphones from the BlackBerry smartphone.

• BlackBerry Smartphones not connect BlackBerry Bold 9900 to Volvo V70

  I have a Volvo V70 ("nine") 2013 and want to connect my BlackBerry Bold 9900 (os version 7.1.0) using BlueTooth.

  The car does not recognise the BB.

  If I turn the car in "Discover fashion" and on my BB begins to search for a BlueTooth device, it does not find 'My car Volvo' and it allows me to listen to music. However, if I select "Search for phone ' fromout the car, it does not find my BB (BB, BlueTooth = ON / detectable = WE).

  According to the dealer, Volvo has done successfully test the BB with OS 7.0.0 9900.

  The trader has also improved the software in my car ==> stil does not work.

  Someone knows how to fix this?

  The other option would be to downgrade my BB with OS version 7.0.0, but I do not know if that this will solve the problem.

  FYI: Also my BB 9900 has been tested with a brand new Volvo V70 2014 model ==> does not work either. Same question.

  Future prospects for all help!

  Thank you

  Richard

  Hello

  I solved the problem myself, using the information in the following link:

  http://supportforums.BlackBerry.com/T5/BlackBerry-bold/BlackBerry-bold-9900-Bluetooth-failed-connect...

  The last post in this link shows what to do. I did this on my BB and was able to connect now successfully my BB to the Volvo V70. I had to redo the matching 3 - 4 times, but then it worked.

  Kind regards

  Richard

• BlackBerry Smartphones not cached credentials

  Hello world

  My BB had well eaten by my dog and I just got my new camera to the service. I got a brand new, with all my datas saved the former. It's great, everything works, but when I try to download anything in the app world, it says without credentials cached, error id: 40721. I have tried everything that I found online in the forums (because many people have the same problem), but nothing has worked. My camera thinks I have no network connection, while I'm abee to use the browser. I could not download apps via my PC. Because they say that I am not connected to the network, he does allow me to do something. Any ideas?

  Thanx

  Hi csippesz,

  So that means you lack the services from your provider that I have already said, you call your Service provider to send the book to your BlackBerry smartphone as you had passed to a new device and your device is not he them.

  So give them a call.

  Prince

  Click 'Like' If you want to thank someone.

  If problem resolves mark message (s) as a 'Solution', so that others can use.