BlackBerry Smartphones paid for Beepus app, will not install, can anyone help please?

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  =================================
  Preparation of control system was updated.
  Binary version 6.0.6002.22202
  Package Version 6.0
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  Checking Windows Service Packages

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  Watchlist checking

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  (f) MOTHER of CBS missing 0 x 00000002 servicing\packages\Package_for_KB975467_client_1~31bf3856ad364e35~x86~~6.0.1.0.mum
  (f) MOTHER of CBS missing 0 x 00000002 servicing\packages\Package_for_KB975467_client~31bf3856ad364e35~x86~~6.0.1.0.mum
  (f) MOTHER of CBS missing 0 x 00000002 servicing\packages\Package_for_KB975467~31bf3856ad364e35~x86~~6.0.1.0.mum

  Control components store

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  Seconds executed: 1241
  Found 4 errors
  CBS MUM lack count: 4

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  servicing\packages\Package_2_for_KB975467~31bf3856ad364e35~x86~~6.0.1.0.mum
  servicing\packages\Package_for_KB975467_client_1~31bf3856ad364e35~x86~~6.0.1.0.mum
  servicing\packages\Package_for_KB975467_client~31bf3856ad364e35~x86~~6.0.1.0.mum
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  Hello Yiratr,

  Thank you for using the Microsoft answers Forums.

  Solution:

  Follow the steps in the web link below.

  http://support.Microsoft.com/kb/956702

  That should do the trick for you.

  Thank you.

  Kind regards

  Augustine.

  "URGO".

  UDAY $012 please let me know that whether the solution worked or not, I thank you and appreciate your comments. URGO

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  We looked around a few things, and then she had me click 'Properties' of the Blackberry Desktop 7.1 software (I think that it's where we were) and don't you know, somehow or another a checkbox was marked for the software running in a 'Windows 95 compatibility mode. Of course that WE have checked this box, we just re downloaded and installed the software.  So we unchecked the box, then the desktop software open immediately and perfectly and I was able to sync with Outlook 2010. How strange is that?

  I had decided that the problem SHOULD be something like a framework, because I did everything properly to download and install the software, and Blackberry says that it is compatible with Outlook 2010 and XP Pro, so it MUST have worked. But I didn't know where to look for incorrect setting and do not think I know if I saw him, necessarily.

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  Diana Rincon

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  Hello TomJax,

  Welcome to the community of BlackBerry Support Forums.

  In this case, we can try to reload the software on the BlackBerry smartphone to make sure she is running the most recent version and there is no problems with the operating system.

  To do this, we would need to back up the BlackBerry smartphone. Please open the BlackBerry Desktop Manager and connect your BlackBerry smartphone. Click the backup and restore button, and select Save. Note the location where the backup is saved will allow us to access later to restore the BlackBerry smart phone.

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  Sorry worked she needed to successfully connect to myworld